Mezzanine Thai Restaurant & Martini Bar附近的圖盧姆酒店

房間非常漂亮、乾淨，住宿方面沒有什麼可抱怨的，非常完美。 缺點是：如果您沒有租賃車輛，酒店的交通不便，工作人員不友善（只有一位接待員例外），餐廳和酒吧關閉，酒店外只有 1 個維護良好的游泳池。3 ...

我們在阿拉亞呆了6天,參加了瑜伽務虛會(Bliss Camp Retreats),整個經歷令人驚歎。整個財產令人歎爲觀止,太陽升起不容錯過。位置很棒,附近有很多商店和餐館。雖然我們不需要去任何其他餐廳,因爲我們在阿拉亞的每頓飯和飲料都很美味。前台的卡拉和大衛總是在那裏滿足任何要求,安排交通,並回答我們提出的任何問題。他們安排了我們的按摩...,這太棒了...,我們可以在我們的海洋前陽台上做。我們的房間總是很乾淨,他們甚至在轉彎時打開你的交流。埃德溫一直在附近照顧我們。早上他在那裏喝咖啡,晚上在那裏幫工作人員吃晚餐。第二天早上桑托斯和菲利比託在海灘上記得我們的飲料,並不懈地爲每個人服務和設置雨傘和牀。他們保持海灘和地面乾淨漂亮。伊斯梅爾和費爾南多也非常努力地服務和照顧每個人。工作人員和服務是首屈一指的。我希望我能知道更多幕後人物的名字,因爲他們都值得稱讚我們在阿拉亞的全部經驗。我無法推薦阿爾亞亞。

我們在 Hotelito Azul 度過了 7 天的整體美妙體驗！我們和另一對夫婦一起去了，每個人都住在海濱套房（我們在他們上面，他們在地面上）。房間乾淨寬敞。衣服的存儲空間有限，但我們充分利用了提供的擱架/懸挂裝置。淋浴是一個夢想。女僕服務每天打掃我們的房間，做得很好！我們喜歡每天留在枕頭上的零食。 AC 由您來控制。我們面臨的一個可以簡單解決的挑戰是房間裏沒有地毯。您正在穿過沙子到達您的房間，是的，在進入之前有一桶水需要衝洗，但是我們迫切需要一塊小型戶外地毯或床邊或床腳的一些東西，以便在到達之前刷掉沙子在床上。有趣的是，我們樓下的朋友在他們的床腳下有一個很棒的跑步者，所以也許衹要保持一致就會產生巨大的不同！每天早上你醒來都會看到一個裝滿咖啡的可愛籃子，他們會在房間裏根據你的需要補充你的飲用水。關於員工的好話我們說不完。您可以通過 What'sApp 與他們溝通，該應用程序可以對任何問題或疑慮或在訂購食物/飲料時提供快速回復。拉裏薩，禮賓服務很棒。她每天都歡迎我們，讓我們有賓至如歸的感覺，並在我們逗留期間受到照顧。無論是旅遊、當地的美食/飲料還是物流，她都以美妙的經歷幫助充實了旅程。我們在假期的大部分時間都從酒店租了踏板車，這是非常值得的。我們確實發現街對面的價格更便宜，但我們喜歡通過酒店租用的便利。酒店的食物和飲料都很好吃，雖然我們很快就知道在海灘上吃和喝確實很貴，所以我們明智地選擇了在酒店吃飯的時間/數量。這隻是與位置。酒店的物理位置非常理想，因為它離海灘帶不太遠，開車越遠，交通變得非常糟糕。酒店的美感和細節非常適合讓您感覺像在生活中一樣在異想天開的叢林中。僅供所有希望留在圖盧姆海灘的人參考，在 4 月至 11 月左右期間，圖盧姆有大量海藻，幾乎無法在海中游泳。酒店，包括 Hotelito Azul，盡最大努力從海灘上清除儘可能多的海藻，但男人，這是一場艱苦的戰鬥。不幸的是，這限制了我們坐在海灘上的能力，因為唯一可以緩解熱量的是室外淋浴。再一次，這很可愛，但不是海洋。幸運的是，圖盧姆還有許多其他美妙的事情要做，我們沒有覺得這對我們的旅行有任何重大影響。那些在更好的月份旅行的人在 Hotelito Azul 有一個可愛的海濱區值得期待。總而言之，我們喜歡在這家酒店的住宿，並期待將來再次入住！謝謝你們！

This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.

酒店的質量是價格的最佳選擇。 位置有點差(通常在海邊有一個叫做酒店區的酒店),但是它位於城市中,您看不到大海,但是即使您看不到大海,設施也非常令人滿意。價格比其他酒店便宜,而且質量很高,所以我推薦給人們!

這酒店說實話如果沒有那麼喜歡原生態，這酒店比隔壁的Azulik好

Our wife and I have now stayed at KASA Hotel K'uyen TWICE within a calendar year! Truly an amazing choice for adult-only private suite-style rooms. Lots of room options to choose from. The inner courtyard is beautiful and quiet. Breakfast downstairs is delicious and the restaurant on the rooftop offers fantastic evening/night views. Also delicious and very convenient if you just want to stay in a night. Location is perfectly placed between downtown Tulum and the beach zone. I recommend getting a moped/scooter as it is the best way to get around locally. Otherwise you need a taxi (expensive) or find the cheaper public collectivos to get around. The hotel does have a few normal bikes to rent but be prepared for a 20ish minute ride to downtown or the beach zone. Tons of restaurants, markets, and stores in walking distance in the new Aldea Zama district (lot of continuing construction - can't wait to see it in a few years). We will definitely be back again!! Shout out to the front desk (Guillermo is amazing) to help you with planning needs and all the waiting/housekeeping staff (thanks Salvadore) are super nice. Very safe, walkable, and with tons of options around you. Can't beat the price so book now!

I stayed for 1 week here, with my two teenagers. We had room D, which has 2 super comfortable king-sized beds as well as another (queen? or full?) bed. The latter was described as a couch but we were pleasantly surprised it was more than that. The room is on the second floor, with a little outside area to relax and enjoy the sea breeze. We LOVED this place. All of the staff are incredibly friendly and helpful. The housekeeping staff does a wonderful job with room service, and the breakfast staff is great (Gracias, Abraham!). We didn't eat any other meals there, although they're available. The small hotel has a chill vibe. It's right on the beach, and since the beach is only shared with one other hotel, it feels pretty tucked away. There is a small rocky cliff where I loved sitting to watch the sunrise and the pelicans feed. The evenings are pleasantly quiet. My kids enjoyed the small pool (very clean!) as well as the hammocks and beach chairs down on the beach. The whole area has tons of sea**** right now, which changes depending on the day to some extent, but during our time there was never absent. I still managed to swim in the ocean a few times, although my kids didn't. The main drag along the beach is pretty busy, but you don't sense that while at this hotel. There are plenty of places that you can walk from the hotel, although after we realized it was more expensive to eat along the ”*****” in Tulum than it is to eat in the US, we took the rest of our dinners in Tulum town (recommended!). The friendly folks at the desk are happy to offer suggestions for restaurants, or any other help that you might need. Having a fridge was great; we kept some beverages as well as stuff for lunches there. Do put food in the fridge - it's the tropics, so ants will arrive otherwise! My kids loved the AC, although honestly the week we were there, the ocean breeze was so steady, I felt it wasn't really necessary. There is no parking (we rented a car) but there are multiple places across the street where you can pay to park. Our place was 200 pesos/day (about 10 USD). The only thing that I'd say could use improvement is the coffee -it's incredibly bad. If you like coffee in the morning, come prepared, or go out! The breakfast is yummy (I mostly had the ”Mexican eggs” which are scrambled with tomatoes & onions, plus a small helping of rice, beans, and sometimes guac)....other options include eggs with ham and/or cheese, or else pancakes & fruit. They don't start serving anything until 8am, so on some of our ”early start” days we had to miss it. Overall, a great stay.

The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.

圖蘭普拉亞埃斯佩蘭薩酒店坐落於Playa Paraiso，優越的地理位置使它成為圖盧姆一個令人嚮往的住宿選擇。 酒店距離圖盧姆機場僅有4km。在該地區觀光很容易，Playa Paraiso、Las Palmas Maya - Bike rentals和Mezzanine Bar都在酒店附近。從酒店出發可方便前往市內的眾多著名景點，包括Lina’s Mexican Kitchen、Plastic Flamingo和Hotel Papaya Playa。所有極具特色的客房都配備有房內保險箱，讓您感受到更加貼心細緻的入住體驗。瓶裝水可供使用，便捷的客房設施定能讓您倍感舒適。您可以到酒吧與朋友暢飲聊天度過閑暇時光。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Taqueria Honorio（其他）、La Malquerida（拉美料理）或El Asadero（拉美料理）品嚐下一流的推薦美食。酒店設有卓越的休閑遊憩設施，比如按摩室。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。