烏特勒支的2星級酒店

2.5 ⭐ Although location and style of the Stayokay Hostel is great, there are a lot improvements that need to be made. I booked a 2-Person Comfort Room for 4 nights. When I went to check-in, there was clearly some confusion when the staff requested for my passport for identification purposes as it took a long time to find my booking. Once we were given our key-cards to enter our room, we noticed that the room we were given was for 4 people. This room in particular was fully based inside the building, if you opened the curtain you would just see the hallway. Maybe it is just the style of the hostel, but this was not for me, I was expecting an outside view as I had paid extra for a 2-Person Comfort Room. To double check, I went down to reception to confirm if the room we had been given was actually intended for me and not for someone else for 4 people. I was confirmed that this was in fact my room. A few hours later, we had received a notice that there was signs that I had not actually paid for my room, I went to reception and provided them all the necessary documentation that I had in fact had a booking and fully paid in advance. Upon returning back to the hostel after a day of touring, I was stopped by a staff to speak to a manager. There had seem to be some mix-up which I was actually given another room for a person with the same surname as myself. Due to this situation, we were told that we were going to get given our actual intended room, but this would require us to stay over the room we had been given for the night, re-pack our belongings, check-out; and then re-check back into our room. Althought annoyed by the inconvenience now, I appreciate the staff was trying to remediate what they could do. Staying in the first room we had been given was difficult to sleep in. Although I expect their to be noise if your in a shared room, I did not realise the amount of noise I would hear outside of the room. There was a lot of kids running around screaming which made it difficult to sleep. It clearly shows that these rooms aren't very soundproof for external noise. The next day after we had checked-out, we returned back to the hostel to check-in to our new room. The new key-card we were given did not even work on our room and the elevator; this was also the same situation with the room next to us. At this point, my time at Stayokay was just becoming a nuisance now. Finally once we got access to our intended room, it was a clear better experience but there was two signs of uncleanliness I was very put off from. The ceiling and lights had a thick layer of dust, it was clear that the room had not been properly deep cleaned; when I informed the staff they said they would sort it when we get back. Upon returning to the room, they did attempt to remove the thick layer of dust from the ceiling but did not bother with the lamp shade (Refer to pictures). At this point, I had given up on communicating with the staff for support at this point. In addition, al

For 3 nights, my friend and I stayed here and loved it. The room service was pretty good. Customer service at the desk, the Concierge and the cafe were all impeccable. I liked that we had to show we were guests of the hotel after a certain hour, it made me feel that I was in a safe place.

房間小小有點老舊，但是乾淨！早餐加8歐也很好，必須一贊的是前台的帥哥，主動給了地圖，告知附近的商圈走10分鐘左右，並且非常耐心的解答我的所有問題，比如停車，在店門口就有公共停車位，晚上9點到第二天早上9點是免費的，但是白天大概需要2歐一小時，20歐一天封頂。巷子路口就有一間餐廳，份量小但味道不錯的（后兩張圖片）

位置靠近烏得勒支中央車站,那裏有很多酒吧和餐館,附近還有一個大型購物中心。工作人員很友好,樂於助人,但儲物櫃可能不適合大行李,可能需要租一個。牀舒服乾淨,注意:即使你在trip.com上支付了酒店費用,還是需要爲酒店繳納稅款

酒店位於中央火車站對面的一個新的大型購物中心的一樓,路標很好。房間可以通過高效的電梯進入。房間現代,乾淨,舒適,有高效空調。烏得勒支的主要城鎮就在購物中心的後門外,所以很方便。工作人員很熱情,非常樂於助人。有一家華夫餅製造商的美味早餐,使用起來很有趣。

這家酒店的設計看起來像一個藝術裝置,但在各個方面都是不切實際的。房間裏沒有茶和咖啡設施,也沒有關於酒吧免費茶和咖啡的信息,房間裏沒有保險箱,你可以把貴重物品存放在酒吧的保險箱裏,真的誰想這樣做。沒有地方放衣服,你必須住你的行李箱。浴室很小,洗髮水和護髮素容器設計,所以你不能一次得到很多。清潔工不會從房間裏刪除你的髒杯子,當他們打掃時,我們不得不把它們放在門外。我們沒有衛生紙,所以不得不使用紙巾。早餐沒有新鮮水果,很多糕點,烤麪包機需要年齡來吐司,一個咖啡機,所以你不得不排隊喝45分鐘的咖啡,然後它就休息了。Tue咖啡機,熱早餐和肉類等都塞進一個角落,所以不可能到達,早起,因爲它需要一個小時才能吃早餐和咖啡。蘋果汁永遠不會起作用。只有兩種類型的茶伯爵灰色和英式早餐。現場沒有經理,我看到一個經理在一次對工作人員說早上好然後跳下來。更像一個漂亮的旅社。酒吧食物是垃圾,對面的橋下有餐館和短途步行。如果房間裏有茶和咖啡,可能會減輕單台咖啡機的壓力,但不多。酒吧裏做每一件事的moxy概念是一大堆twaddle和成本節約的練習,讓酒店感覺就像一個高端揹包客小屋。

酒店位置很好，環境衛生很到位，到哪裡都很方便。酒店是延街的，汽車行駛和樓下路邊酒吧噪雜聲是有些影響的，總之，體驗還是不錯的。

We arrived late after transportation delays to inexperienced front desk staff. They did not have our prepayment details. Proof was provided and I was told the proof I provided could be a fake and to stay we would have to pay. Reluctantly I paid for the stay because it was late and another hotel was not an option. I revisited the double charge in the morning and again the morning front desk staff was inexperienced and explained there would not be a manager on site to speak to until the next week. I emailed the manager and received a demon failure. I have contacted the vendor we used to book the hotel, get a room, and are still waiting for a resolution. The first phone call said we needed to provide 48 business hours and the second call says we need to provide 3-5 business days. The hotel itself was loud with guests in comparison to our other 5 hotels during our vacation and we were awakened at 5am. I am not pleased at all with the hotel, the booking agent, or the physical hotel. Not recommended.

烏得勒支並不便宜,特別是靠近中心和老城區的酒店,但位於離中心幾分鐘的宜必思酒店提供了不錯的房間和良好的價格。一旦你到達烏得勒支中央,從D站台乘坐5路公交車。酒店距離中央車站只有兩站。由於這家酒店位於一條大馬路旁邊,那麼一些房間會遇到交通噪音,但隔音效果很好,除了我們打開窗戶呼吸一些新鮮空氣。大堂不錯,沒有太多休息區,大堂旁邊是一個巨大的早餐廳。週邊酒店沒有餐廳或迷你市場,所以想返回酒店要做好準備。早餐很好,不錯。享受熱餐和好咖啡。絕對會返回入住伊比斯烏得勒支,位置和價格使其全部。

我房間的空調在整個住宿(幾乎兩週)都沒有工作。我向工作人員報告了問題,但沒有人能夠解決。我使用他們在網站上的表格報告了這個問題,沒有人回覆我。由於熱氣,我睡不了兩晚,所以我要求換房間:他們告訴我不可能,因爲酒店已經訂滿了,但他們的網站上總是有空房間...洗衣店組織不好的體驗服務。後門鈴工作不正常,隨時想進入酒店,我等了幾分鐘才開門。打掃不好(房間角落的灰塵)。健身房太小,沒有打掃得很好,設備只在一個循環,一個電車和一個橢圓機,所以沒有重量或空間鍛鍊。我不得不等幾個星期才能把我的公司的數據添加到發票上,即使我在網上預訂房間時也要求這樣做。表面上前台接待對此無能爲力...唯一注意到的兩件好事是白天晚上都很安靜,附近公交站直達市中心。