維也納內城區5星級酒店

Ive stayed at many Ritz properties in city centers all over the world and this one is by far and away the nicest I’ve ever stayed at, both in terms of service as well as the property itself. When I arrived (on foot) I was immediately greeted by the bellman who offered to take my luggage. Check-in was pleasant and I was offered a glass of sparkling wine. As a Titanium member, I was proactively upgraded from a Deluxe room to a Premier Executuve room on the 2nd floor. I really could not tell the difference, but it was still a very nice room (more on that later). I was happy to see they my room was ready at noon and my bags were delivered to the room about five minutes after I arrived. As a Titanium member, I was also offered a property specific welcome gift that I was able to cash in for a 17€ cocktail at the bar by the lobby. The room was absolutely stunning, and was a nice mix of modern and classic. The ceilings mort have been 15 feet high! Bathroom amenities were by Dyptique. The bed was heavenly as were the pillows and bedding; I never wanted to get out of bed! I loved how all the light switches were labeled with what they controlled. The room had a mini bar, Nespresso machine, and plenty of complimentary bottles of water that were replenished twice per day. I simply cannot day enough good things about this room. One minor issue I had, there was a small leak coming from my toilet that I reported that never appeared to be addressed. It didn’t really bother me, but it did appear to get worse throughout my stay. I was able to dine at all the restaurants during my stay. The food at the steakhouse and Italian restaurant was absolutely out of this world, service was good, and drinks were delicious. Prices were fairly high, but it was a nice splurge, and I think the quality and service delivered were in line with what they were charging. I went for a night cap at DBar, and they have a great selection to choose from. I tried the roof bar, but it was about to rain so I was advised to leave as there was no covering. My rate included breakfast, and there was a good selection of hot and cold options, and I was also entitled to a dish from the menu. The buffet was very high quality, especially the pastries; one of the best pain aux raisins I’ve ever had. I did go to the pool and liked the ambiance of the spa area; I wish I could have spent more time there. I had one service issue, which was that during my stay, it was Vienna Pride. The parade passed by the hotel entrance and I guess it got so crazy that the hotel basically went on lockdown and it was nearly impossible to enter. It took me a while to finally get someone to let me in. Not sure how that could have been avoided, but that irked me a little. Great hotel, highly recommend, can’t wait to return!

很好的酒店，地理位置優越，樓下就是餐廳。頂樓的酒吧有很好的view。 衹是酒店和餐廳的一些服務不盡如人意，態度冷淡，有點奇怪，不知道什麼原因。

強烈建議來維也納旅遊的，都住這個酒店 位置： 酒店的位置太得天獨厚了，出門右轉就是中央咖啡館，斯蒂芬教堂，霍夫城堡，茜茜公主博物館等等等，全都是幾百米的距離。大牌雲集的格拉本大街也就是轉角的距離。位置杠杠。 房間大小和房間設施： 房間小了點，但是床很好睡。去洗手間得先穿過浴室，有點尷尬。浴室的排水一般。提供的洗漱用品也是比較簡單。毛巾什麼的略微陳舊。 停車： 門口可以停車卸行李，有自己的地庫，不過停車費和代客停車費挺貴的。 早餐：早餐還是挺豐盛的歐式早餐。 整體來說，在這個區域，這家酒店的性價比着實太高了。值得推薦。

from the moment we walked in the hotel we were greeted by our name , & brought right up to our suite, everything in the magnificient property has been redone. Traditional beautiful, there wasn't one thing that was not done. concierge made our dinner reservations & told us how to get there. we needed some drugs, right across the street, they even called the pharmacist! Breakfast, everything you could ask for, and if you didn't see it out, just ask it was brought to us. the best coffee & lattes. all the staff helped each other which was nice to see so if we needed something all you had to do is look up. we left early to catch our flight, waiting for us with coffee to take with. I'm telling you when it comes to service, this is a 6 star hotel. the bar is so warm & cozy & a perfect place to rest after a long day of sightseeing & walking. Vienna is a place to come back & so is the Hotel Imperial!

We had an amazing stay in the grand hotel. Warm amazing welcome and service in the front desk by Antonio to be followed up by the great, fun and amazing service in the bar from Ahmed and team. We found our new regular hotel in Vienna. Also recommended the good bar food and sushi in the hotel. We will be back!

Σε θεση που εξυπηρετεί είτε κυκλοφορείς με τα πόδια είτε τα μέσα μεταφοράς πολύ καλό ξενοδοχείο για διακοπές στη Βιέννη .Εξαιρετικό οικογενειακό δωμάτιο ,άρτια εξοπλισμένο και πεντακάθαρο .Πρωινό πλήρες ,εξαιρετικά φροντισμένο .Προσωπικό ευγενέστατο

我們在這裏住了一個星期,剛剛回來,住得非常開心。我們一家四口,兩個孩子都是十幾歲的。我們用積分住的這家酒店,但是為了升級住到行政間,每天額外又付79歐元(約合人民幣703元)。這實際上很划算,因為可以上網,可以打市話,包括早餐,一小份午餐,還有一頓簡單的晚餐,還有飲料。我們在這裏的那周天氣非常熱,光有飲料這點就非常值(在維也納,礦泉水,蘇打飲料和咖啡都很貴)。這家萬豪酒店和美國的萬豪很相似...就是說按照歐洲的標準,這裏的房間很大,大到可以住四個人,房間有一張帶輪子可以滑動的床。酒店位於中心地帶——從這裏步行一會兒就到歌劇院、博物館區(Museum Quarter), 霍夫堡皇宮(Hofburg Palace)等等地方.地鐵和電車都很容易用,車站也就在酒店附近。禮賓人員,前台還有服務員都非常友好,樂於幫忙。

I had a great stay and would definitely return. Location is great, close to all main attractions. The hotel is modern, rooms are very spacious and have excellent bed, shower, bathtub, bathroom amenities. Most importantly, the rooms have very good soundproofing. You won't have issues with noise here. Breakfast is plentiful, the coffee is very good quality, the breakfast staff are very courteous. Bar and restaurant are beautifully designed and have a good selection of food and drinks. All the staff I met were very nice and professional. Only thing to consider: the rooms with courtyard view are in fact facing another building so you don't really have a view. I would book a room with a city view. Thank you very much, I will be back.

酒店位於維也納的中心位置--在古城部分，與Ringstraße環形大道接壤。是座新古典主義風格的宏偉大廈，坐落在Kertner Strasse街的時尚商店之間。走幾步-就到了中世紀的史蒂芬大教堂聖和維也納歌劇院。這裏住過Mark Twain，瑪琳·黛德麗，羅密·施奈德，西班牙公主伊莎貝拉， Wilhelm Hohenzollern王子，美國總統西奧多·羅斯福和其他許多著名的人物。房間里有一個很舒服的床，床單，毛巾，浴袍-全都是白色。酒店的裝修及其豪華客房令人驚喜。早餐讓人讚美不盡。如果你在白天走進酒店，大堂里有漂亮咖啡。這是家華麗的酒店，我向大家推薦。在歐洲最美麗的城市裡從住宿里得到了真正的快樂。

Elina 2/5 a minute ago on Google Location is perfect, roof top was decent, staff was pleasant overall, but that’s where it ends. The hotel is dirty. Every single surface is stained and dusty. Lobby, breakfast chairs, rugs and window covers all smell and have stains on them. We had 2 rooms, the smell in one of the rooms was awful, it smelled like smoke and dirty upholstery, the smell was thick and nauseating. Difficult to sleep, air conditioning not great. There was dust everywhere, floors, laptops, headboards. There was a contact lens on our bathroom floor.. it was there for entirety of our 4 night stay. The shower did not drain in one of the rooms, there were blood stains on my daughters sheets on our last night. I’m not sure how there are so many 10 star reviews. I cannot recommend this hotel.