華盛頓特區/杜邦環路居家客棧

I was very happy with my five days stay. The hotel is located near Dupont Circle, which is very convenient and absolutely safe. Really classy neighborhood! Their service is very good, they allowed me to stay in the same room on two different reservations and readily provided late checkout. The room was spacious, the kitchenette had all modern amenities (dishes, huge fridge, dishwasher, etc.). Comfortable bed, recently renovated bathroom… no complaints. My room was very clean and well appointed. I won’t hesitate to return.

Beware, the whole lobby is a wreck right now. You can barely get to the elevator. You have to stumble over the floors being ripped up.... There wasn't any consolation or comment when I walked in to apologize for the mess. Most places would at least give you a water bottle and/or apologize. I would not have stayed here if I knew about all the construction. Also, when I walked in, I was the only person in line. No one was behind the counter... I had to yell into the back room for help. Someone then came out and said "I'll be with you in a minute", she went back to her co-workers and they were laughing and telling stories. I then waited for her to return. It was 3:00 on a Saturday. Also, the room smelled like moth balls. I looked online for a "value priced" hotel, that was still nice. Too bad, I can't recommend this place.

This hotel is a bit further from city center and it is at least a 20-minute walk to the Foggy Bottom metro stop. Something to consider if you need to get around DC via metro. Nonetheless, the area has various food options nearby. The hotel is small and dated. From the rooms to furniture around the hotel, you can tell it hasn't been updated in years. I arrived and the front desk woman was on the phone and went into the back room to talk. I stood waiting at an empty desk for some time. Eventually she came out to check me in. They seemed short staffed as she was checking me in, answering calls, baking cookies, making popcorn, etc. They had a water jug with lemons in the lobby that was almost empty, and I asked if there was more water. She told me she gave me a water bottle when I checked in. True, but I was wondering about the lemon water. Probably helpful if they had one more person at the desk. Anyway, if you get lucky enough to be there when someone is baking be sure to grab the hot chocolate chip cookies. I got upgraded to a huge 2-bedroom apt style room with a full kitchen. The kitchen is stocked with everything you need for an extended stay. The rooms are cleaned every other day unless you make a request. Wifi is a bit slow. Bathroom has big bottles of shower gel, shampoo, & conditioner attached to the wall for your use. The vanity area had small bars of soap and even mini bottles of lotion (rare to find these days) and a makeup remover wipe. Breakfast was decent with Chobani plain greek yogurt, fresh oatmeal with various toppings to add, waffle bar, hot foods, milk cartons for kids, and coffee. Overall, an okay stay. Just felt far from the city and old hotel feeling.

Stayed for a week for work. The front desk staff were nice and the free breakfast was decent. But the room was dark with a stained and dirty carpet. The housekeeping left much to be desired - did not clean the bathroom sink basin most days, left dirty dishes in the sink, I got out new roll of TP and placed it on top of the dial but HK did not bother to put it on the dial when they cleaned….Disappointing. I have stayed at the same property in Arlington and really liked it. Think I will switch back to that one next time.

Upon arrival and check in to this property we were greeted by a very friendly front desk staff as well as food staff. We were able to check in as our room was ready. Some of the keys did not work but was corrected as well. The mobile key code was never sent even though I stopped by front desk a few times. Upon entering our room I turned the thermostat from 77.6 to 67.5. We then left and went out for the day. We returned to the hotel late about 10:30pm and the room was once again 77.6. I called the front desk and was first told maintenance was gone for the evening but then one arrived but did not have the password to fix the ac system. I was informed that the property has it set so that the ac does not run continuously. They checked another room and found the same issue but assured me that it would be addressed in the am. I informed the front desk clerk that I was not paying for that night since the ac was not working properly. The next day maintenance came and fixed the issue. When I received my bill the charge was still on there and was told that once again they did not have staff that could take care of on the weekend but it would be addressed on Monday. Monday - Thursday no response from anyone from property. On Friday I follow up with an email and at that time am told I would only get a small credit. This property had no intention of correcting this for me. Once I received the mail I called the property for over an hour without getting a live person. AC control should be at the descresion of the hotel guest not the property attempting to save an additional amount on a room that was over $650/night. Never again.

Excellent location. Quiet area with amazing restaurants. Caught the Sunday farmers market nearby and it was fab. Staff is excellent and super friendly. Great service. Hotel a little worn but still clean and comfortable. That’s why I gave 4 otherwise service and friendliness gets 5 stars