華盛頓温菲爾德·斯科特·漢考克雕像附近酒店

In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.

我和我的配偶在國會大廈工作和娛樂已經住了10年,因爲它位於市中心,員工友好,房間寬敞。而且前台的特里薩總是竭盡全力迎接我們,聊天。我們最近在8月17日呆了一晚,然後開車去南方醫學博士參加2022年8月20日的家庭婚禮。第二天早上,特蕾莎在大廳迎接我們,我們正準備去餐廳吃早餐。我們談論彼此的家庭和生活。那天早上結賬時,我們向她提到,我們是在2022年8月22日返回西雅圖之前的一個晚上,她能阻止我們住一個漂亮的房間嗎?她讓我們在返回酒店之前打電話,她會檢查可用性。在從南方醫學部開車回華盛頓時,我打電話給酒店,並與大流士·福斯特進行了交談。在我們談話中,他告訴我特蕾莎今天不在,他記得我們,他會爲我們擋住一間漂亮的房間。當我們到達前台時,大流士非常友好,他兌現了他的諾言。我們經常旅行,我們總是住在我們感到讚賞的酒店,並作爲客戶而受到重視。感謝您特里薩和大流士在入住您的酒店時總是讓我們感到特別。我們會回來的,我們期待着與您見面。

I stayed at the Phoenix Park Hotel from June 26-28. There are three reasons why I enjoyed the stay at the Phoenix Park Hotel. The first reason is that it's super convenient since it's walking distance from the Metro and the Amtrak. The second reason is that the Dubliner is located in the Phoenix Park Hotel, which is another reason to stay in this hotel. The third reason is the rooms are very new even though the building is about 100 years old, which shows that the hotel is committed to invest in making the hotel updated for patrons to stay in.

從Brysen處理我們入住的細節到退房時,我們的聚會(週末有9間房間)都以體貼和細心的方式處理。設施很漂亮,維護得很好。位置很好,對一切都很方便。但是,在酒店工作的團隊使我們度過了週末。他們親切、熱情,並給予我們一切禮貌,幫助我們度過一個非常繁忙的週末。出租車帶我們去參加活動?沒問題。客房服務有複雜的訂單嗎?完成了。當我們不幸到達廚房關閉的時候,布森甚至跑出去爲我們接訂單。實際上要多走一步。我們被當作貴賓對待,度過了一段美好的時光。感謝林賽對這麼多細節的無驚小怪的結帳,處理得非常有效率和禮貌。我們將在下一次 DC 之旅愉快地返回索菲特 DC 。

酒店位置佳，離白宮、林肯紀念堂、華盛頓紀念碑、國家美術館、檔案館、博物館等等都很近，步行都能到達，酒店樓下有早、中、晚餐，旁邊還有一個超市，總之華盛頓一遊吃住遊都非常開心😃😄城市乾淨衞生安全！感謝攜程！祝攜程永遠做行業第一☝️攜程不二之選擇！

華盛頓特區的威斯汀市中心是一個很好的選擇,它靠近白宮、國家廣場、博物館和餐館。房間很寬敞,但要確保你能看到城市景觀(見照片),否則你會。盯着一棟沒有風景的建築。服務和食物很好,特別是早餐。服務器Emebet總是微笑,非常友好。我會再住在這裏

房間大小可以，之前安排的房間電視無法觀看奈飛，工作人員給換了一間，走廊樓道內有製冰機，酒店對面的咖啡店咖啡好喝，總體來説還行

早餐非常好吃，晚餐也十分精彩，是一個舒適宜人的酒店。問題是床墊包不住床角，過路不小心會十分容易撞到腿腳容易受傷，攜程網的訂單提供早餐服務需要前台請示經理才確認預訂有效感知不好。確實停車是一個問題，酒店前行50米的停車場捲簾門不開，後壁過街的麗思卡爾頓的大停車場可用，費用是40美金/24小時（35美金/12小時）

來DC玩3天住在柏悅，所在的區域應該算不錯，出行打車的話去哪都不遠，但是坐地鐵的話酒店步行到地鐵站還是有一段距離，門童比較熱情 客房送餐味道挺好的，唯一的缺點就是住在酒店三個晚上洗浴用品居然一次都沒換過

設施完備齊全，早餐品種多且好吃，環境優美，服務質量高併為客人着想，喜歡這裏的健身房游泳池。露天泳池，周邊是高大的樹木和有壁畫的牆體，環境優美。非中午游泳可避免日曬。總之，不錯的體驗。