Very bad experience. Broke into my vehicle that was parked inside there parking area. All my camping gear was stolen. No security cameras. Reported to the Hotel management. Was there a week later to follow up regarding my claim. Until today no feedback. Will not recommend.
We liked the King Room (Accessible) which had a bathtub and a working refrigerator and heater but mistakenly reserved the regular King Room on the trip back which had no heat or working refrigerator, but we made do for a couple of days. The Hilton Garden Inn is less expensive than the regular Hilton next door so some inconveniences should be expected when staying here. The Hilton Garden Inn did allow me to use the fully equipped fitness center at the regular Hilton since theirs wasn't functioning. The hotel shuttle to the airport was a bit pricey and we ended up using our own transportation to/from the Windhoek airport. Overall, it could have been better.
It was a very enjoyable time in a great environment with very efficient staff. My only complaints are: 1. The reception of the DSTV is very poor and is distorting 2. I struggled to connect to the WiFi, but it was sorted out
對於想要捕捉温得和克城市風采的旅客來説,温德和克美居酒店是一個理想的選擇。埃羅斯機場位於距離該酒店大約500m的地方。著名的景點Geological Survey Museum、Pack Safari和Tok Tokkie Shuttle Namibia均可步行很短距離到達。從酒店到Pure & Simple Art Gallery遊覽很方便,Owela Museum和National Museum of Namibia也均在附近。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的温馨感。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Pastelaria Lua de Mel、Green Vanilla Restaurant(Green Vanilla Restaurant Windhoek)(意大利菜)和Avani Pantry(Avani Pantry)期待着您的光顧。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和按摩室。酒店配備有會議廳和商務中心,可供旅客使用。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
PPrincess M2024.07.25
Excellent service received by Rodney at the Mecure Nomad restaurant. Highly recommend him as a server. He is highly attentive, patient, detail oriented and kind. The hotel restaurant is also very family friendly which is great for family outings.
I really liked the hotel, the rooms were well-appointed, the food was excellent, either off the menu or buffet in the evening, and the breakfast was good too. The staff were very friendly and helpful too. I can definitely recommend this hotel.
Best lodge,just a walking by distance ( groove mall)
不錯
55則評價
4.0/5
每晚價格由
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My colleague and I stayed in the 2 bedroom suite. We were happy with the space we had as we weren't on top of eachother. Everything we needed was in the suite and the help, Vicky, was awesome in that she did the laundry and brought it back before end of day. The location was perfect as it was in a quiet neighbourhood and we could work and also the mall was a stone's throw away.
NnickiBHThe whole hotel has the theme of winery…each building was named under a wine. The outlook didn’t seem to be too appealing for me. Reception closed at 7pm when we arrived…..too bad for the two of us (both adults) sharing the room , we were given only one key (even we requested, porter said receptionist left already….very inconvenient because u need the key card to open the electric back gate to go to the restaurant and return ! The receptionist wasn’t friendly, in fact very very rude to customers…..the worst in our whole trip in Namibia (consider this hotel being either the first stop or the last stop of the trip in this country….she ruined either a good first impression of the country, or the fond memories we had collected during our trip here!!!) WiFi was strong. Room was spacious enough with a small patio outdoors (ground floor rooms). There were 6 USB chargers which were really handy. However, the toilet seat cover kept falling on our back when we sat on it, and that was very annoying and not hygienic (room Merlot M2)! Breakfast and dinner were in the restaurant Stellenbosch across the road (using room card to unlock back gate). Breakfast (our day was a la carte) was ok….a bit slow….guess it would be nicer if we had come on a day with buffet BF. Dinner was very so so….the fried calamari was the only tasty dish… the main we ordered was Hake…which came out to be just fish and chips …and the mango dessert was missing mango….so most of us were quite disappointed.
11702cwWe came as Guests and left as Friends! Breakfast was fresh every morning and great care taken to our comfort while enjoying afternoon drinks in the shade of the beautiful big trees. We received some wonderful suggestions for dinner and opted to We needed to receive and print documents and with one phone call, Charmaine (at Front Desk) went above and beyond to have everything ready and delivered. Thank you for making the start of our Family Vacation so special. Definitely on my 'accommodation list' for the next visit.
DDreamer05861322348A mall is next door but you need to taxi to see any sites. Outlets are strangely hidden behind furniture which makes it inconvenient to charge your phone. The remote for the TV and A/C is bizarrely given to you with the room key, it should stay in the room. And thus the a/c was not on when I entered the room. The free bottles water was not the fridge where I could have had cold water waiting for me. The behind the bed lamp takes the room lighting from dim yellow to natural white yet it doesn't stay on for long and would start flickering. The ceiling light is in your eyes when you're lying in bed looking at your phone. I found a roach in my room so I shouldn't have left my suitcase open. Bedsheets had a blood stain on them. There's no room for towels in the bedroom so it took me a minute to find them in the room. No solid hand soap for sink, just body wash in a tube. Towel had stains on it, bathroom mirror is too low, its next to the sink. it should be a few inches higher. Rate is $51 a night for a single room, they they charge extra per child. Don't get a room on the first floor. The hotel doesn't have umbrellas for guests. The restaurant menu does not have a meat free pasta option for vegetarians. They have a whole seafood section but not a vegetarian option. The alfredo pasta was more like a cheddar soup. Service is slow in restaurant, then asked if I wanted to leave a tip. They had an impressive collection of cakes. For breakfast they put the salami together with the cheese, cucumber and tomatoes and only one tong. I don't want to eat a cucumber that's touching meat. The mushrooms were burnt beyond recognition. Only canned fruit was served at breakfast. I liked the passion fruit welcome drink when I arrived at the hotel.