I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!
温斯頓 - 塞勒姆市中心英迪格酒店 - IHG 旗下飯店位於温斯頓-塞勒姆,距離哈尼斯購物中心和維克森林大學不到 10 分鐘車程。 此酒店距離本頓會議中心 0.3 英里(0.5 公里),距離Frank L. Horton Museum Center 0.5 英里(0.8 公里)。您可利用免費 WiFi、公共區電視和舞廳等便利服務和設施。您可以去Sir Winston Wine Loft餐廳盡享美味佳餚,也可在這裏的酒吧/酒廊小酌一杯放鬆一下。此外,咖啡館也提供餐飲服務。特色服務/設施包括免費高速有網上網、商務中心和快速入住。這家酒店擁有 2 間會議室,可用來舉辦活動。有 75 間空調客房提供液晶電視;您定能在旅途中找到家的舒適。您的加厚層卧床備有高檔床上用品。提供免費無線網絡,方便您與朋友保持聯繫;有線頻道可滿足您的娛樂需求。配備浴缸或淋浴的私人浴室提供名牌洗護用品和吹風機。
JJane D2024.05.18
Beautiful hotel with an historical feel. The lobby and my room was very clean. The only complaints I have were the scratches all on the tables and caulking in shower were coming apart. Just makes me wonder what does maintenance do? Being that my husband is a director of maintenance at an historic hotel. He pointed these things out and said this could cause for a great place to end up not being so great. Also the shower door just seems to be stuck or just needing some maintenance. Other than that, the housekeeping staff was very nice and did a great job on my stayover service
As a Diamond Elite member, I was disappointed in the lack of early check in for rewards members. When we approached the desk at approximately 1pm, The clerk was very abrupt and said ”Not Open yet” as she pointed to the check in policy sign. We left and returned at 4pm Outside of this very poor first impression, we had a decent stay. The highlight was the breakfast bar. This was a very welcome change and far better than the majority of the HIE I've stayed in. The breakfast staff was very friendly and motivated. Everything was much better quality than other locations. The Egg White Omelets, and thick bacon was a nice touch. Overall, clean, well-organized and always kept topped off with fresh food. The room was clean and comfortable. Actually, quite nice. One huge downside was the incredibly slow WIFI on 3rd floor. Speaking with other guests, they experienced the same thing. It was totally inadequate for anything less than email and basic word processing. Data, graphics slow to load and signal would often drop. This required you to log back in each time to the WIFI. Fortunately, this was a travel and not a workday. Great hotel while awaiting a flight or traveling, but I would call ahead to ensure there are no WIFI issues before booking for business.
The staff was very courteous while we stayed here during a snow storm. Housekeeping, front desk staff and Nicole at the Bistro on Sunday night Jan. 16, have done a splendid job. We were very comfortable here and will stay here again. Judith Smith
There seems to be no uniform policy regarding room cleaning among the Bonvoys. So while most hotels around Hanes Mall Boulevard have returned to daily room cleaning, the Residency Inn has not done so. Our two-night stay provided no room cleaning and a receptionist was rude when we found that our room had not been serviced. Given previous reports of unsanitary conditions in this facility, we will no longer cater to this place. You should do the same.
不錯
70則評價
4.2/5
每晚價格由
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4.7/5
很好
我們在優雅的Summit Street Inn酒店度過了一段非凡的時光。從我們預訂的那一刻起,服務就一流。抵達後,我們的房間內迎接葡萄酒的等待,爲真正難忘的住宿奠定了基調。入住過程無縫簡單。工作人員不僅專業,而且熱情熱情,在我們整個訪問期間提供出色的熱情好客。客棧散發着魅力,提供美麗而豪華的氛圍。我們強烈推薦Summit Street Inn酒店給任何尋求精緻優雅體驗的人。
My child had a weekend event at UNC School of the Arts and this hotel is conveniently located - about 5 minutes drive away. Room was decent size and clean. Gym is available but very small. Parking lot is across the street but there's a convenient side exit on the 2nd floor of the hotel to go in and out. Breakfast had limited selection but overall above average for this type of hotel. I walked to a couple of nearby restaurants - seemed safe but not a lot of activity in that area on the weekend. Staff was overall helpful but did run into one snafu in which I was told the day before check out that I could have 4pm check out (expected as a Titanium member) but then on the day of check out I was told that I had to check out at 2pm. Normally not a big deal but it was a sudden last minute change which proved inconvenient given my activities of the day. I ended up having to sit in my car for two hours instead.
訪訪客They won't work with you if your plans change so you lose your money if you paid ahead with app so I will be tring to find other places to stay. I travel for work so losing a day instead of letting me reschedule is alot of money. So that tells me they don't need my business. This is second time it's happened so no third. I've stayed here alot but won't be staying there anymore. It can't be that hard to reschedule. Just means to me they are to lazy to do so. Most other places will work with your schedule if they can. These guys won't at all
Disgusting. Plaster falling from ceiling. Bugs. Sprinkler in ceiling removed and stuffed with Kleenex. Bugs. Most lights don’t work. Splintered bathroom door. Nasty carpeting. Mold in bathroom overloaded outlet. Open outlet no cover. Gnats/fruit files. Mattress uncomfortable. I don’t have high standards for a one night stay but this is worst. Clerk at front desk has as much energy and personality as a piece of limp lettuce. Couldn’t get TV to work. Couldn’t get computer connected to internet. Guy next door at had TV on all night. Asked him to turn down but could still hear it. Steps to second floor need repaired. Don’t waste your money. Definitely don’t bring children here.