温斯頓塞勒姆沃爾瑪附近酒店

The hotel itself was nice and clean. We did not use the breakfast vouchers so I can't offer a review on that. Booked through *******, but when we arrived we were told we had to pay a $50 a day damage fee that is supposed to be refundable. I have never had to pay this at a hotel. Waiting for the refund at this time.

在NC溫斯頓塞勒姆市中心有一家新的萬豪酒店--萬豪的院子。因爲是新的,設施乾淨,現代,造型很棒。臥室挺寬敞的,牀也很舒服。一間雙大牀房有四張,每張牀都有舒適的枕頭。房間裏有Keurig咖啡機和小冰箱。裝修很吸引人。浴室很乾淨,這是人們所期待的。電視是大屏幕的,HBO也包含在內。如果密碼可以進入Prime和Netflix,這些也可以。大堂有小酒吧,早上可以喝咖啡和早餐,或者5-10pm的飲料。還有屋頂酒吧,很不錯。在緊鄰的停車場甲板上停車便宜。但是,有幾個問題:(1)我們房間的空調每次開動時都會發出很大的聲,風扇也發出雜聲。我們不得不晚上關機睡覺,但那起效果是因爲這裏的溫度比較溫和,地毯下部有點溼透。我覺得浴缸太淺,不能洗澡,但淋浴很好,但如果浴缸太淺,爲什麼要用浴缸呢?(三)雖然是“市中心”,但並不像其他萬豪那樣適合市中心,至少要走四個街區才能到達市中心的中心位置。基本都很好,不過不會被它給嚇倒。還是很值得的,非常不錯的房間

還不錯啊！hhhhhhhhhhhhhhhhhhhhhhhhhh

M休息室的工作人員帕梅拉非常棒!!!她的客戶服務非常出色,絕對是讓客人體驗最好的。當她試圖弄清楚如何在630a 開始服務之前吃早餐時,她很有幫助,不管有多少人在那裏, M 休息室都是完美的。

I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!

Beautiful hotel with an historical feel. The lobby and my room was very clean. The only complaints I have were the scratches all on the tables and caulking in shower were coming apart. Just makes me wonder what does maintenance do? Being that my husband is a director of maintenance at an historic hotel. He pointed these things out and said this could cause for a great place to end up not being so great. Also the shower door just seems to be stuck or just needing some maintenance. Other than that, the housekeeping staff was very nice and did a great job on my stayover service

這個地方迷人而美麗，值得一游。有很棒的服務和許多免費物品，如早餐、奶酪和葡萄酒、牛奶和餅乾。 一切都非常好，尤其是考慮到年齡。 最有可能引起我們注意的是，他們有一隻貓，莎莉小姐，她剛出門走來走去，很可愛 小驚喜

The staff was very courteous while we stayed here during a snow storm. Housekeeping, front desk staff and Nicole at the Bistro on Sunday night Jan. 16, have done a splendid job. We were very comfortable here and will stay here again. Judith Smith

I asked to have the general manager call me. Still waiting. So I'm posting. On Friday June 9 I left my room around 8 a.m. I returned around 7:05 p m. TO FIND MY DOOR PROPPED OPEN. How long it was like that, who knows??? I immediately CALLED the hotel while standing in front of my PROPPED OPEN DOOR. IT RANG FOR OVER 20 MINUTES. I them closed my door and proceeded down to the front desk, phone still ringing the front desk. I stood there for ANOTHER 5 MINUTES and the front desk representative finally came back, with her cell phone in hang. I asked her to call the manager. She said she didn't have his number. I said ” I'm certain if the hotel was in fire you would call him. So you do have his number.' I made her go up with me to check out the room. She did make the comment ”well the door is closed”. I said, no kidding. I wasn't going to leave it open any longer!! When I checked in on Thursday and went to iron my clothes, I found my iron smashed in a bunch of pieces. I walked down to the front desk to get a new one. The lady said she'd bring a new one right up. So I went back to my room. 40 MINUTES LATER, still no iron. I went back downstairs, stood at the front desk and a minute later, that same lady walked out of the back room. ON HER PHONE. She asked how she could help. I said I'm still waiting for an iron. And she stated: oh, he didn't bring one up? I said I have no idea who HE was. I had a question for the lady at the front desk on Friday morning. She was standing there, I walked up, she ignored me for 30+seconds BECAUSE SHE WAS ON HER PHONE. The associates being ON THEIR PHONE is a big thing at this hotel. Maybe 'when the cat's away the mice will play”???