墨西哥哈利斯科州的3星級酒店

房間漂亮乾淨，床很舒服。我喜歡這裡的景色和全景窗戶。 :) 房間裡的咖啡機和美味的免費咖啡讓我的早晨心情愉快。房間位於一條繁忙的街道上，白天車輛經過時會發出一些噪音，但這並沒有對我造成太大影響。工作人員非常樂於助人，反應迅速。 10/10

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

我們住了兩晚，整體很衛生，餐廳口味不錯，價格不高，但選擇不多。外部環境還好，有兩個泳池，公共區域有WiFi，但房間沒有，且很簡單，除了牀品和基本的衛浴外，沒其它的設施，當然這價格也就這配套，所以按需選擇啦。

酒店乾淨安靜,牀睡着很舒服。我的單位很寬敞,臥室陽光明媚,真的很感激有迷你冰箱微波爐和咖啡機。套房本來就很乏光澤-牆壁上沒有任何裝飾,傢俱很少。我真的希望有一個工作台可以使用我的筆記本電腦,還有一個完整的身體鏡,用於晚上外出穿衣。水槽和淋浴的水壓都很低,維護不一致-沒有衛生紙架(看起來是牆壞了沒有更換)套房的門沒有完全打開,然後刮到地板上。酒店本身缺乏任何甚至基本的設施,如休息室空間。它看起來像是打算有一個屋頂露台,但該地區尚未完成,工作人員用於儲存和洗衣。我最大的抱怨實際上是他們早上9點到晚上9點的客人時間非常嚴格,直到我入住才知道,如果我知道這個規則存在,我永遠不會在這裏預訂。我試圖從俱樂部帶幾個人回家,禮賓部想向我收取300美元的第二張。 如果我只需要一個睡覺的地方,我會再呆在這裏,否則我不會。

酒店離海灘超級近,我有一個房間可以部分看到海灘,牀不錯,很大,衣櫃也大,有陽台房間沒有空調,但如果你把空調從客廳裏離開,風扇上的新鮮空氣也確實來到了你的房間。有一個大的保險箱。廚房有杯子,盤子,銀器,開酒器,大冰箱,咖啡機,鍋等。他們只給你肥皂洗碗,如果你要的話。浴室裏只有一張衛生紙。房間只能在你到達後的第三天打掃。有一個小房間,你可以把垃圾放在樓梯附近。我真的超級生氣互聯網只能在房間裏工作。所以如果你需要在陽台,客廳或廚房上網,就忘記了。作爲一個單獨的旅行者,互聯網對我來說非常重要,因爲我需要與人保持聯繫。我所有的手機數據在第2天在海灘完成。這家酒店真的需要努力解決這個互聯網問題。在超級熱的一天,獨自在那裏沒有互聯網是不有趣的。

我們的房間離主大堂的電梯2英尺!我們可以聽到每個人說話和走在我們的門邊,以及孩子們尖叫,因爲冰淇淋店在15英尺外。他們對每位客人去參加時間分享促銷的壓力是難以置信的。如果你參加,通常他們會給你一些體面的禮物。我們得到一張200美元的優惠券,用於食物和飲料。大多數時候他們不想拿憑證,或者你必須一次性花全部50美元,因爲規則不是錢回來。所以如果我們花30美元或40美元,我們必須給他們50美元。食物什麼都很好。促銷玉米晚餐噁心,乾魚,沒有味道的牛肉,幹煮過火的雞肉。而且他們不接受券。我回家口袋裏有一張未用過的50美元的券,因爲用不了。 前台的Ramon和Martin是我見過的最善良,最熱情,最友好的人。 所有的服務器和工人都是非常勤奮的人。

El lugar es muy cómodo, para escapada de pareja me parece ideal, el agua de la alberca muy calientita

Siempre llego a este hotel es muy bueno y han mantenido perfecto nunca había estado en este cuarto y me pareció ver ciertas carencias comparado con otros cuartos vale la pena lo dejen como los otros

我真的很喜歡在La Villa del Ensueño的住宿。這是一家充滿墨西哥特色的迷人精品酒店,整個酒店都有五顏六色的牆壁,美麗的庭院,綠化和可愛的傳統細節。 最讓我印象深刻的是服務。工作人員非常友好,熱情和樂於助人,讓我在整個住宿期間感到非常歡迎。 我也喜歡免費的晚間飲料我既喜歡龍舌蘭酒,又喜歡瑪格麗塔酒!🍹 早餐是另一個亮點。而不是簡單的自助餐,這是一個適當的坐下來,點菜早餐,選擇很好。我吃了雞肉辣椒,薩爾薩韋爾德和薩爾薩羅哈,真的很享受。 一家人品多,待客熱情好客的漂亮小酒店,如果回到瓜達拉哈拉一定會再住這裏。❤️

我們抵達了10天的住宿,在辦理入住時,我們被告知家庭游泳池因裝修而關閉,所有客人都使用僅限成人游泳池。(這是相當大的小。不用說游泳池裏擠滿了孩子,有水玩具等,跳水(有很多樂趣)很難坐在游泳池邊,因爲所有的椅子都是在白天很早就被拿進游泳池的放鬆是不可能的。如果我們知道我們會預訂其他地方,因爲這確實影響了我們度假的享受。前廳工作人員也試圖告訴我們最後一天的午餐不包括在內。我給他們看了你發的郵件,他們不是很包容,不情願讓我們吃午飯。留下了苦澀的味道