馬來西亞檳城的3星級酒店

地點不錯，就是酒店算是入門級比較臟亂一點 我們房間的冰箱也是壞的 然後前台其中一位（看起來像是華人，不過不是） 比較沒有禮貌 停車位這個有點難明白，前天前台説衹需付一次RM5後續就可以免費停車（需要去前台waves掉費用） 結果明天另一位前台又説是“每進出一次首RM5” 所以根本不知道他們是怎樣收停車費的，policy很混亂 感覺每個員工都不知道怎麼做 而且向遊客收每次RM5的費用也相當不合理啊，出來玩難道不是一直進出進出酒店的嗎？ 每次收RM5你覺得合理嗎？ 是一天收還算合理，每次想錢想瘋了吧

就全是無窗房 太難受了啊 我們是因為晚班機在這休息 我一下也沒躺着 因為黴味太大了 受不了 總體服務還算ok吧 性價比是真高 你要是不想花太多錢要求也不高在這個位置定個房間確實推薦 對面就是蔣氏餐廳

我們享受免費停車服務。 2025年7月8日為我們辦理入住、7月11日退房的那位穆斯林女士非常友善熱情。就連第二天值班的經理也非常積極主動。他停下手邊擺弄螢幕的工作，熱情地回答了我的問題，並在接待員協助我查看房間分機時，才讓我去找接待員。 唯一的缺點是淋浴間內牆磚的底部需要徹底清潔。另外，靠近床的窗簾一側陽光會照進床鋪。 希望下次再來的時候能看到這些問題得到解決。 謝謝！

一切都很好……房間乾淨舒適，景色優美。度假村後面就是海灘。只是電梯出了點問題。電梯太慢了，我們等了20分鐘都沒能下去。樓上擠滿了人。我們只好爬樓梯才能下到15樓。

The picture in online is quite nice, but the actual staying is quite shocking 😅 When we first enter the lobby, we are impressed, cos for an old shop lot, the lobby is giving a good impression with it's bright lighting and cleanliness. Then we faced several difficulties that we need to highlight for all visitors who wish to book this hotel (for the owner also, I hope you see my review and make some improvement that will definitely increase your customers and rebooking) 1. We changed room for three times. The [first room No. 29] is with a big hole/maintenance door in bathroom ceiling that exposed all the electrical wire which may caused danger to life. Some more got a line of ants all around the room ceiling and floor. The [second room No. 32] is quite nice, bright and comfortable but the water heater is not working with no hot water and the water pressure is so small. Then finally we changed to a good one. 2. The price we paid is for room with window, but I rather don't want cos it doesn't play any purpose except as a decoration, at the same time without curtain! (All the rooms we changed are without curtains) So anyone can look into our room when we have the lights on 😅 3. Super helpful front desk. The owner should reward the Sabahan lady who helps us to change room. She walks up and down to get us a comfortable room. We really appreciate it a lot 🙏🏻🥰 If not, I'll leave a really really bad review here cos we are really tire with all the hassles 😒 4. For those who like to stay upstairs (first/second floor), there's no lift, so you will need to climb stairs. Bringing elderly or OKU, can only stay at ground floor. 5. All the rooms we been to has a common issue -- it's not basic clean 😅 The toilet has urine stain, the bedsheet has 2-3 hairs on it, and the table and teacup are definitely not for use one (I don't dare to use 🤣) 6. The last room we stay has flies and we smashed them onto wall cos we're too tire to wait and change a new room aldy. At least we finally get a room with hot bath water. 7. Soundproof is not good. In the room, we can hear the sound of people talking and passing the hall, and the car honking. For us is ok, cos we are deep sleeper, but for those who are sensitive, I don't think you will get a good sleep here 🤣 Overall, the good things of this hotel: 1. It's budget, so ok lah 2. The front desk is helpful and responsive 3. The overall amenities still ok (available: free filter water, TV with wifi, mirror in bathroom, water heater; NOT available: no toilet tissue, no hangers but it has hanging rack) So conclusion is, if you're just need a place to bath and sleep, then may consider here. In my opinion, it will not be a good place for 'enjoy hotel time'. So it makes sense for the price paid. Thank you for attending to us.

位置好,房間乾淨舒適,工作人員友好幫忙,價格合理如果在這裏用trip.com預訂,真的很喜歡檳城旅遊,住這裏這家酒店。

我是來轉機的，距離機場10分鐘車錢大約Rm7-11 真的覺得在這裡睡了一個好覺！早上還被蟲鳴鳥叫叫醒真的非常舒服。 房間很大，環境也很好，是充滿東南亞風格的飯店， 房間內也有很多食物可以叫，有Room Service 完全沒有出門，在這裡休息,也可以吃到飽飽的 據說早餐非常厲害，一個人30馬幣 但是太累了就沒有去吃，下次如果有需要轉機，我還會選擇這一間飯店想試一下早餐。 唯一的缺點是房間沒有國際插頭 跟櫃檯要了一個轉接頭，後來發現房間所有的插頭都是壞掉的無法充電，拔掉了燈的插頭，終於給手機充電了，也是唯一一個好的插頭。

Check in 等了1個小時左右 4點多才成功check in, 起初去到前台是一個馬來人 後來換個男的 男的一直説trip.com有問題沒看到我的booking 後來等了差不多40分鐘就説我的booking還沒有還錢 好收了錢才能 其實都還完了錢 給他看receipt他連看都沒看説沒關係 後來就説還了 覺得前台那男的很狡猾 如果沒聽清楚就會還2次錢 後來終於等到房間 但是門鎖是壞的 希望酒店管理人員能夠理解一下這個問題

衞生：衞生乾淨 裝修小清新 很乾凈一進酒店很清香的味道 前台熱情服務好 因為淡季人不多 還幫忙辦理了提前一點點入住 設施：門口有自助咖啡 飲水機 小點心 酒店不是很大 但是居然游泳池健身房都有 還是全天開放 這個很不錯 旁邊就是一條早市小吃街 去壁畫街打車就10分鐘 交通便利 酒店不遠處的福建麪好吃

檳城維多利亞花園酒店入住體驗分享🏨（ 春節期間住的，來簡單記錄一下～ 【服務】前台和保安每個人都面帶微笑很熱情！雖然入住和退房後沒有幫拿行李哈哈哈。給我辦理入住的前台好像是一位印度小哥，英文説得很清楚，溝通完全無障礙，好評👍 【早餐】emm…不太好吃😂品種少，飯菜不太熱味道不符合中國胃， 不過考慮到春節期間這個價位（提前三個月就訂的，性價比很高）也就釋懷了。 【細節】酒店真的很貼心，在房間裏為我們準備了新年禮物——蘆柑和糖果🍊🍬更驚喜的是，退房時又送了一份，真的非常感謝～ 【遺憾】我也給酒店準備了新年小禮物想表達感謝，結果退房後忘記給了😭去機場的路上才想起來， 衹能以後有機會再補上啦。 總的來説，雖然早餐有點拉胯，但熱情的服務和暖心的禮物讓這次入住充滿了年味和人情味，還是很值得推薦的～