葡萄牙亞速爾羣島的3星級酒店

The check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!). ++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra. -- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.

The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport. To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite. What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was. The amenities were limited, there is no safe or fridge in the suites. In the bathroom the paper holder was rusted because it has been positioned under the towel rack. The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices. If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats. I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.

我害怕寫這一切,因爲這個地方因爲當我們想回到這裏時,會太忙。我們帶着嬰兒旅行,酒店提供了高椅子和嬰兒牀,這對我們產生了巨大的影響。他們甚至升級了我們的房間。工作人員非常有反應,會在到達之前回復我的詢問。他們會幫助我在前台的任何問題。Bernardo,Joal和Claudio都非常有幫助。他們爲旅遊事情提供了很好的建議,以滿足我們家庭的需求。酒店和公寓乾淨整潔,工作人員非常友好和徹底。我們每天都喜歡歐陸式早餐。有些人在以前的評論中抱怨每天相同的項目,但我們發現每天有一個新的項目。我也欣賞一致性,因爲我知道第二天早上吃什麼。做早餐的女人有一個美妙的傳播。水果,咖啡,雞蛋和一切都很棒。

有點失望,其實這不是酒店。我想我可能是唯一一個人住在那裏,除了早餐廳大約2秒沒有看到其他人。我唯一的聯繫方式是電子郵件,所有的說明都是在我旅行的早上才發送的,所以直到到達皮科才收到。房間足夠舒適,很乾淨。但很多東西都過時了。網絡不存在,空調和浴室風扇都是古舊的,噪音很大。早餐只有meh,但早餐廳的景色很可愛。位置不錯,靠近小鎮,處於安靜的區域。我沒有在酒店花太多時間,游泳太冷了,但我想天氣暖和一點會很棒,因爲游泳池也有驚人的景色。價格來說值得。

Hotel bem localizado, atendimento rápido e eficaz, grande simpatia e disponibilidade dos funcionários.  Conforto bom e com boa relação preço-qualidade

我們對酒店的服務非常滿意。前台接待人員都非常熱情周到，尤其是布魯諾，房間和床也很舒適。當我們提出需要迷你冰箱時，他們很快就提供了。唯一讓我們不滿的是，身為飯店客人，我們停車還要付4歐元。停車對飯店客人來說應該是免費的。

很好地設置,乾淨,5星級服務,我會回來的!

對壞的價格來說,早餐總是一樣,不多的和水果。 不幸的殘疾人說話,非常不安,着街頭窗戶(不能用音打開),聞起來致命,正好在廚房-餐廳和門口邊,所以每人都聲當有人進來時,他們用廚房時,似乎你有房間裏的房間。房間很漂亮,但沒有景色。有補這些缺點的工作人員的幸運。

安靜乾淨的房間,舒適的牀,優質的早餐。非常友好的工作人員。強烈推薦!