南雅加達7大奢華酒店

如果道路不擁擠,您可以在30至40分鐘內從機場使用抓鬥到達。位於豪華酒店中,附近有購物中心,超市和公園。我住在雅加達扎朗厄姆酒店,因爲擔心雅加達的顏色,但是非常漂亮。雅加達設有健身房,按摩和游泳池,您可以在那裏度過優雅的時光。酒店的禮賓服務也很棒。我一直做到21:00的按摩已經預訂滿了,但是即使在21:00之後,他也設置了一個特別的框架。我從工作人員的建議和調整中感受到了熱情好客的精神,而不是這裏的要求。如果您住在雅加達,我們建議您住在雅加達扎朗厄姆。

這是最好的住宿! 有些工作人員會說日語,我感到非常放心。 我想再次去雅加達住這家酒店!

服務很好。大堂不錯。房間乾淨。早餐傳播得很好。電子產品有一些問題(服務要求不斷打開,房間電話斷斷續續地工作),空調控制很不穩定(無法輕鬆向下調整)。 總體來說很棒的住宿,但房間可以使用電子設備上的一些檢查!

Overall a great experience staying here. Service is good but the butler services is not as good and tailor made compared to the other newly five star hotels in Jakarta The hotel design is a quite classic but and feel timeless rather than an old vibes

套間很大，酒店很舒服，我叫了房間送餐，食物也送得很快、味道不錯。 進進店需要安檢，安檢比較敷衍。 酒店位置表面上很好，但是酒店門口的大馬路設計有問題，過馬路非常困難。 早餐主要靠人工現場製作，做得不錯，但自助食物種類很少。

在那裡住過兩次。第一次感覺很棒。這次預訂了一間單人房，打算住一週。房間看起來很漂亮。然而，我打開淋浴後兩分鐘，淋浴就堵塞了。顯然有很多頭髮卡在排水管裡，而且從來沒有被清理過。當我洗澡的時候，我打開了浴缸裡的水龍頭，想進行第一輪清潔。浴缸裡的水是灰色的，所以我根本沒想進去——因為淋浴間已經被水淹沒了。然而，當我把所有的水都放掉時，浴缸裡出現了許多棕色污漬。這真是太噁心了。早上，我的夥伴想在上班前快速洗個澡，於是我們多訂了一晚，卻沒有意識到我們預訂的是不同的房型。前台根本不考慮我們已經報告的淋浴問題，堅持要我們換房間。沒問題。但我們結束了在那裡的住宿並決定搬到其他酒店。在出現問題之前，服務還不錯，但考慮到這是一家雅高品牌酒店，他們沒有提供任何服務恢復技能。

We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.