南雅加達7大奢華酒店

如果道路不擁擠,您可以在30至40分鐘內從機場使用抓鬥到達。位於豪華酒店中,附近有購物中心,超市和公園。我住在雅加達扎朗厄姆酒店,因爲擔心雅加達的顏色,但是非常漂亮。雅加達設有健身房,按摩和游泳池,您可以在那裏度過優雅的時光。酒店的禮賓服務也很棒。我一直做到21:00的按摩已經預訂滿了,但是即使在21:00之後,他也設置了一個特別的框架。我從工作人員的建議和調整中感受到了熱情好客的精神,而不是這裏的要求。如果您住在雅加達,我們建議您住在雅加達扎朗厄姆。

這是最好的住宿! 有些工作人員會說日語,我感到非常放心。 我想再次去雅加達住這家酒店!

Excellent service. Nice lobby. Clean room. Breakfast had a good spread. Had some issues with the electronics (service request kept switching on, room phone working intermittently) and the aircon controls were wonky (couldn’t adjust downwards easily). Overall great stay but rooms could use some inspection on the electronics!

總的來說，在這裡慶祝週年紀念日的經歷非常令人失望。我們住了一晚。房間裡有一個很棒的驚喜，有周年紀念祝福和美味的蛋糕。房間寬敞漂亮，可以欣賞美麗的城市景觀。酒店本身令人驚嘆，有精美的藝術品和裝飾。游泳池很漂亮，我很喜歡按摩浴缸。但由於建築物遮擋了陽光，泳池裡大部分時間都有點冷。健身房很棒！我們下午2點去他們的酒吧喝酒，他們沒有提供酒單。當我們特意要求酒單，然後點招牌酒時，他們告訴我們酒單沒有了，因為調酒師不在，下午4點才會來。我們又去喝了餐前酒，聽了美妙的現場音樂，我想要的招牌酒還是沒有！我點了一杯簡單的瑪格麗特雞尾酒，他們收的價格比招牌酒的價格還高！菜單上的很多酒，像是啤酒，都沒有。酒吧裡的食物乏善可陳，很普通。真令人失望。早早出去吃了晚飯，然後回到酒店。晚上11點半左右，我們兩個都餓了，點了他們24小時客房送餐菜單上唯一的肉披薩，15分鐘後他們告訴我披薩沒貨了！退房的時候，他們甚至都沒問我們入住體驗如何……估計他們根本不想聽回饋，也根本不關心我們住得是否愉快。我們去過其他國家的萊佛士酒店，這次是最令人失望的體驗。總的來說，感覺更像是商務飯店。

房間內部和圖片上一模一樣，我非常喜歡。 我不是英語母語者，所以我很感激你慢慢地跟我說話。 在浴缸中註入熱水時，一些水會濺到浴缸外面，但這並不影響使用。 令我驚訝的是，我們在一樓的糕點店吃了蛋糕——這是我多年來吃過的最好的蛋糕。當我訪問雅加達時，我願意再次來這裡。

在那裡住過兩次。第一次感覺很棒。這次預訂了一間單人房，打算住一週。房間看起來很漂亮。然而，我打開淋浴後兩分鐘，淋浴就堵塞了。顯然有很多頭髮卡在排水管裡，而且從來沒有被清理過。當我洗澡的時候，我打開了浴缸裡的水龍頭，想進行第一輪清潔。浴缸裡的水是灰色的，所以我根本沒想進去——因為淋浴間已經被水淹沒了。然而，當我把所有的水都放掉時，浴缸裡出現了許多棕色污漬。這真是太噁心了。早上，我的夥伴想在上班前快速洗個澡，於是我們多訂了一晚，卻沒有意識到我們預訂的是不同的房型。前台根本不考慮我們已經報告的淋浴問題，堅持要我們換房間。沒問題。但我們結束了在那裡的住宿並決定搬到其他酒店。在出現問題之前，服務還不錯，但考慮到這是一家雅高品牌酒店，他們沒有提供任何服務恢復技能。

We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.