Natiivo

Excellent in every way - except parking was expensive (but it was clear from the outset and matches Austin prices).

The hotel room was fine. Valet service was terrible. They lost our rental car keys and did not tell us until checkout when we were about to head to the airport. Turns out somehow the keys ended up at the airport at another rental car company. We were stuck at the hotel until somehow they could locate and retrieve the keys. The people who run the valet were very apologetic and promised to reimburse us for the valet charge, but they never followed through. This pretty much ruined our trip. If you stay at Natiivo, do not use valet.

Very clean and super communicative. Very easy and friendly check in and staff. Great location very walkable. Elevators were very slow and seemed to be always under some kind of maintenance.

Highly recommend