Cairns Seventh-day Adventist Church附近的開恩茲酒店

Be very wary staying here. Not only did they muck our booking up for wrong month , but decided to take money from our credit card and when disputed with the bank they blatantly lied saying I received keys and was there and stayed. They stated the booking was for 2 adults and 2 children which it never was. They also had my name wrong. The manager would not return our phone calls and got to the point where they wouldn’t answer the phone at all. We fought this to the end and eventually won but I have to wonder how many other people this has happened to . Very dodgy

這間酒店位置非常好，到碼頭只需要5分鐘，非常方便參加水上活動，而且有很多活動也在碼頭附近集合，值得推薦。房間很大有兩張雙人床，提供的沐浴用品質素也很高，這間餐廳的自助早餐非常豐富，一定不要錯過。

Service upon arrival was great, and stayed that way from all staff the 4 nights we stayed here. 3 of us stayed in a 2 bedroom self contained apartment. Well appointed, tidy and clean. Large shower and bathroom. only gripe was water pressure and temperature, both fluctuated considerably, but liveable! Scones every morning. Very good value for money, will stay again

酒店整體不錯，checkin 時會有cookies，每人每天可以到vine room飲一杯酒或者果汁，床舒服，每人有4個枕頭。但個人覺得house keeping時間有些太早，大概9:30-10:00就會有人敲門，另外床單會有黑色短毛，不知是否洗衣機或者什麼機器掉毛，還是上一手的頭髮。 酒店地理位置好，近Aquarium，行路5分鐘到night market，但如要到Woolworth就要行15分鐘，一條直路，不用google map搵點行，20分鐘到Terminal。

位置不錯，酒店幾乎都在這一片，這家算是比較新的。服務差強人意。前台服務不錯，客房整理有點敷衍。客房前台電話偶爾打不通。泳池是露天的比較漂亮。房間推薦住塔樓泳池景，海景不好看。人不多的時候可以要求他換有浴缸的房間。

Fantastic place staff are so helpful the other backpackers are fun to talk to,the cleaners are fantastic,the pool is great clean also the spare is very relaxing the bed in my room was really comfy air conditioning was cold didn't need at night time,it's across the road from cairns central the Mair shopping centre,the Grand hotel is just up the street $10 200gm steals are really nice and the beer is cold . So over all great stay thx YHA

A great hotel. Staff were all good but Cheri was exceptional. Nothing was too much trouble. Breakfast very good. No complaints at all. We thought the place was exceptional value for money. It would have been nice to have stayed longer but onward flights were booked

坐落於大凱恩斯的巴拉克拉瓦酒店（Balaclava Hotel），會讓您在凱恩斯擁有別樣的體驗，開展一段難忘的旅行。從酒店到凱恩斯國際機場7km遠，到凱恩斯中央車站3km遠，均很便捷。酒店佔盡地理之宜，野生世界、McLeod Street Pioneer Cemetery和格瑞夫特Ｎ藝術中心離此都很近。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐，酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求，附近的Snoogies（快餐簡餐）、Thai Coins（東南亞菜）和Caffiend（快餐簡餐）不妨可以試試。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。停車場會對入住酒店的客人開放。

Crystalbrook Bailey是我的中途停留酒店,所以我沒想到會有閃光等,但是當我到達時,我驚喜地發現這家酒店是多麼美麗和現代。這樣的變化很多老凱恩斯酒店。我感覺自己就像在墨爾本的一家酒店!入住是微風,工作人員很可愛,我在任何時候都在房間裏。整個建築都有很多令人驚歎的現代藝術品,當你到達地板時,發現非常酷。房間很漂亮,足夠住一晚,我可以很容易地呆更長的時間!位置很棒,在市區,靠近esplanade。我一定會再住這裏!

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!