I was spied on in the shower by a hotel employee, and management tried to cover it up. It wasn’t until we involved the police that they became cooperative. What happened? Look at the photos, and you’ll see a sliding window in the shower that opens to a hallway closet. While I was showering, I looked up and saw a man’s face in the window, watching me. I screamed, grabbed a towel, and ran out to the hallway. When I opened the closet next to my room, I found that same man wearing a hotel uniform, trying to climb down from the window that overlooks my shower. He tried to push past me, but I caught him by the sleeve and took his radio. I shouted for help, and he said over and over, “Please, don’t tell.” Other guests arrived to assist me, and started taking photos and video of the scene. The desk clerk named Angel came upstairs and initially claimed that he’d told the pervert peeping tom named Vicktor to get a broom from that closet. Observe from the photo that this is not a utility closet, and is empty except for pipes. We also found footholds carved into the cinderblock beneath the shower window. Once we pointed out the falsehood of his claim, Angel then said that Vicktor was never in the closet, that it’s his word against mine. Angel refused to call the hotel manager, and then refused to call the police. He took Victor to the office behind the hotel desk, and we saw him on his phone, smiling and laughing. Members of my group called the police and contacted the hotel owner Gilberto, who said he would come in 2 hours because he was not nearby. I give credit to the local police in Cozumel, who responded quickly, and also called their supervisor to the scene, who took our reports and investigated the closet. We discovered that many rooms, on all four floors of the hotel, have these fake utility closets with windows opening to the shower. None of the closets were locked, and only women had been assigned to these rooms by the front desk clerk. When the owner Gilberto arrived, he initially denied everything, then once the police sergeant supervised the interaction, the owner finally conceded that “because it’s bad for business,” he would repair the shower windows and lock the closets, and he also said Vicktor the peeping tom would be terminated. However Gilberto the owner denied that Angel the desk clerk had any part in covering up the incident or funneling female guests to those rooms. I was very concerned about what appeared to be a serious safety and privacy problem—who knows many staff are involved in their peeping tom operation and how long they’ve been doing it? How young are their victims? Are they taking photos and video too? I’ve never felt so violated and disgusted. There are plenty of nice places to stay in Cozumel, go someplace that takes the privacy and safety of their guests seriously.
若想要遊覽聖米格爾代科蘇梅爾,科蘇梅爾吾舍將會是一個不錯的的住宿之選。在該地區觀光很容易,Galo Art Studio Art Cozumel、Galeria Alexander和Xtabay都在酒店附近。所有極具特色的客房都配備有房內保險箱、空調和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。瓶裝水可供使用,便捷的客房設施定能讓您倍感舒適。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。多國語言工作人員的服務,將為您消除在異國的語言障礙。
不論是商務還是休閑旅客,珊瑚公主酒店及潛水度假村都能讓您的科蘇梅爾之行變得更加美好而難忘。從酒店出發,至科蘇美爾國際機場僅有3km遠。附近很多景點,包括La Ruta de las Indias、Cozumel Sailing和Swim & Freedive Cozumel都離酒店不遠。酒店坐落於Capilla Santa Cruz邊,附近還有很多景點包括Iglesia Olas de Gracia和Chabad of Cozumel。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,El Moro、Sorrisi(意大利菜)和Fernando Junior's Lobster House也許是可以讓您找到答案的地方。住客可享受酒店內的休閑設施,包括按摩室和Spa 。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。客人如需兑換貨幣,酒店會為您提供外幣兑換服務。
對於想要捕捉科蘇梅爾城市風采的旅客來説,科蘇梅爾海濱酒店&潛水度假酒店是一個理想的選擇。著名的景點El Cid Ceiba Resort Day Pass、Clear Lounge Cozumel和Humane Society of Cozumel均可步行很短距離到達。從酒店到Cozumel Excursions Tours遊覽很方便,ScubaLuis和Ray Diving Cozumel也均在附近。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,El Moro、Sorrisi(意大利菜)和Pescaderia San Carlos期待着您的光顧。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳和商務中心,可供旅客使用。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
對於想要捕捉聖米格爾代科蘇梅爾城市風采的旅客來説,科蘇梅爾威斯汀酒店是一個理想的選擇。酒店地理位置優越,駕車至科蘇美爾國際機場僅需4km 。旅客們會發現Playa Azul、Islands Beach Club和San Juan Reef距離酒店都不遠。酒店佔盡地理之宜,Cozumel Sailing、Swim & Freedive Cozumel和Iglesia Olas de Gracia離此都很近。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的La Monina、Fernando Junior's Lobster House和La Cabana del Pescador(海鮮)不妨可以試試。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和按摩室。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務,為您的旅途省心。
訪訪客2023.07.24
The cooking class with Fernando and Margarita was very interesting. Today, I made Giacamole, and it was nice to have fun explaining about fruits and vegetables. It tastes good, and kids love it. It seems to be a good activity for families and travelers to suzumel.
位於科蘇梅爾,2021-11-30開業的Zamna別墅,將是您旅途中的不二選擇。科蘇美爾國際機場位於距離該酒店大約10km的地方。從酒店到Nuestra Senora del Rosario遊覽很方便,Turismo Aviomar和Snorkeling with Tiger Aguilar也均在附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有雨傘、房內保險箱和液晶電視機。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。酒店設有咖啡廳,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Café Mx(西餐)、Mezcalitos Restaurant & Beach Bar Cozumel(拉美料理)和restaurant Joe´s whiskey and reggae(海鮮)不妨可以試試。在漫長的一天結束後,遊客可以在Spa進行放鬆,可大大提升您對酒店的滿意度。工作人員可根據旅客需要安排接機服務。
This was our first time to Cozumel and to the Cozumel Hotel and Resort- it certainly won’t be our last! The staff were amazing! I think it’s fair to say we made friends, who we look forward to seeing again! Keira was awesome. There wasn’t a moment we didn’t feel welcome. She took a genuine interest in us in addition to ensuring excellent service! I can’t say enough good things! Daniel at the bar was also amazing. His story telling and conversation made our evenings very pleasant. The front desk staff, breakfast servers, concierge, performers were all just so welcoming. If I could rate this stay 6 stars, I would. We are very much looking forward to coming back for next year’s IM 70.3 race!