伊斯坦堡Baltalimanı Deniz Feneri附近酒店

We stayed in the suite room. The view from the suite is amazing. This is a beautiful hotel with very good toiletries provided. The toiletries smell great! We realized we lost one of our passport was missing when we checked into the hotel. Okan and Hayri were very helpful and empathetic. They were providing us many drinks while we tried to frantically find our passport. Thank you Okan and Hayri!

機場至旅舍：如果您抵達伊斯坦堡機場「IST」。您只需搭乘巴士🚍即可到達，無需「優步📱🚖或任何其他計程車」。 2023年7月，我只花了139土耳其里拉就到達了塔克西姆廣場。地點：距離塔克西姆廣場旅館步行約10分鐘🚶👣🚶距離。當我們到達時，在接待處歡迎我們的紳士“Seyf”非常友善，沒有為我們提供儲物櫃區來存放行李，並邀請我們免費享用早餐 🙂 Gamze - 她同樣是可愛且超級樂於助人的員工。我不記得所有的名字了，但每個侘寂團隊的熱情好客、禮貌和永遠不會忘記的微笑都給我留下了深刻的印象😊早上的早餐很美味，非常適合我們在屋頂與其他旅伴互動。早餐時的談話幫助我們規劃了在伊斯坦堡的一天。我強烈推薦。

首先我要說的是，現在這家飯店被稱為 DNZ TAXIM FERıDıYE Hotel。我透過Booking預訂了一間豪華房，住了三晚。抵達後，我們得到了另一間房間，與預訂時的描述和照片不符。我們返回給管理員並試圖解釋該號碼明顯不同。他找了我們的預訂很長時間，找到了，最後給了我們另一個號碼。它比照片上的更大，尺寸也相似，但外觀不符。同時，我們被告知沒有其他房間了。最後，我們不得不留在這個房間裡。然後我們開始更詳細地研究它，發現自己感到輕微的震驚。問題在於房間本身的狀況：門框被折斷，牆壁被刮得滿地都是，水槽鬆動，淋浴軟管磨損，水龍頭被人用榮譽的話固定著。水龍頭和風扇只是從牆上伸出來，浴室門口上方的所有東西都用水泥覆蓋，沒有任何修飾（所有東西都在照片中）。毛巾很髒，有口紅殘留和破洞。床單也有問題。住宿價格包含早餐，結果又和預訂時的照片不一樣。評論中還附有早餐的照片。最重要的是半個麵包。接待人員都是阿拉伯人，懂幾句英語，與他們溝通非常困難。好吧，最後是蛋糕上的櫻桃。我們決定在這裡住三晚實在受不了，住兩晚就離開。結果，當我們退房時，管理員取消了我們的預訂，並向預訂發送了據稱我們沒有出現的訊息。總的來說，他們只是在欺騙人！我不向任何人推薦這家酒店！

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.

Well, I booked online for our family of 5 members. They advised they have an apartment suitable for us. When I reached there, we found that the apartment is not in the main building, we have to climb long stairs Infront of the building, then go up a little hill, then go up again the stairs for 3 floors with all the luggage just to find out that the apartment has only one AC in the main room but the other one with the sofa and extra bed has no AC in August!!!! That was very very disappointing since it was never mentioned anywhere, neither that the apartment is in a separate building nor it is in a higher floor or not fully air-condionned but what happened next was what made us feel at home. Bora, the one at the reception, who confirmed my booking then did his best to try shuffling some rooms so we can fit in the main building but since me and the rest of the family were willing to stay together, I suggested to try one night and see if we could handle the heat or we will need to move to more than one room in the main building. At night we had a wonderful window view of the old town and Galata tower that I wouldn't give for any air-conditoned room :))) Despite the apartment was very small and we could barely move but it was really clean and it had everything we could need to feel home. The sound of seagulls woke us up in the morning and we slept watching the moonlight covering Galata Tower at night. A wonderful experience i wish to repeat, we were lucky because it was full moon. They always sent someone to clean and change the bed sheets and towels, and they did their best helping with the luggage up and down. The day of check out, they were very generous, they made a discount on the full amount as an apology we didn't know much about the apartment, and the owner offered us simit and cheese, a very traditional yet yummy Turkish breakfast. I loved the stay, what made it beautiful was the generosity of the staff, how welcoming they were, the cleanness of the place and the unforgettable view of the apartment, I will definitely go back

在繁忙的旅途中，能偶遇這樣一家集位置優越、環境雅緻、服務卓越於一體的酒店，實屬難得，讓我這次的住宿體驗遠遠超出了預期，忍不住要寫下這篇好評，與更多旅者分享這份驚喜與滿足。位置交通便捷，酒店位於城市的黃金地段，無論是前往商務區還是熱門景點，都極為便利。周邊交通網絡四通八達，地鐵站近在咫尺，多條公交線路環繞，自駕亦有充足的停車位，讓每一次出行都輕鬆無憂，真正實現了“出門即世界”。客房空間寬敞明亮，裝修簡約而不失格調，每一處細節都彰顯着酒店的用心與品味。床鋪柔軟舒適，讓人一夜好眠；衞生間乾濕分離，乾淨整潔，配備了高品質洗護用品，讓人倍感舒心。每日都有專業的清潔人員細心打理，確保每一位賓客都能享受到如新般的居住環境。 設施完善齊備 酒店內設施一應俱全，無論是商務旅客還是休閑度假者都能找到所需。高速無線網絡覆蓋全樓，讓遠程辦公或休閑娛樂暢通無阻；休閑設施一應俱全，滿足賓客的多樣需求；讓長途旅行的後顧之憂一掃而空

設施相對簡單，衞生很乾凈，地理位置離清真寺等熱門景點很近，離著名的甜品店和銀行也都衹有步行距離，位置還是很好的，也很安靜。衹不過這個酒店本身在很陡峭的坡上，晚上回來的時候最好打車，女性在這邊走稍微有點偏僻，最好有同伴一起。前台很熱情，提前到達酒店可以幫忙保管行李，有專門的儲物間，看起來很安全。早餐是自助形式，比較簡單的歐陸早餐，很乾凈。

我和姐姐從3月6日至9日度過了一次非常美好的住宿。酒店步行3分鐘可到達Aya Sofia,從那裏您可以乘坐巴士往返機場。工作人員非常好。Zeinab夫人幫助我們更改了房間。她和她的丈夫非常熱情和樂於助人。酒店正在裝修。我們早餐更流暢:奶酪、番茄、黃瓜、橄欖黑綠相間、咖啡、蜂蜜和黃油。wifi連接很好。熱水。乾淨的牀和牀單。感謝蘇丹旅舍的美好住宿。不久將再次入住。

This review is based on a recent 4 nights stay in this hotel. It is not a very positive review and will most likely be followed up by a response from the hotel, so it is up to you to consider who you would like to trust. I normally have a large degree of empathy when travelling and staying at hotels all over the world, but this hotel crossed definitely my threshold I had arranged a shuttle from the airport to the hotel and was provided with details as to where to locate the agent outside the arrival at the airport. Went to the designated “agent” who had a list of customers needing rides to the city. However, my name was not on the list and therefore waited 10-15 to see if perhaps there would an update or another “agent”. Let me add that I had my phone in airplane mode to avoid the ridiculous high tele and roaming charges in Turkey, perhaps a mistake on my part but I was not expecting any problem catching a ride. Should be very simple. When the “agent” never showed up, I arranged my own transport to the hotel, and this is where the “fun” starts. I was immediately met by an angry receptionist who claimed that I had never showed up as agreed which is a lie and continued to claim that I showed no respect and was lying. We “settled” his continuous claims by splitting the fare from the airport to avoid my hotel bill being charged for this. And now to the room: How on earth can anyone sane person construct a bathroom floor that tilts away from the drain causing a flood in the bathroom and the door and doorstep become rotten from guests showering. You are “graciously” provided with a swap to clear the water but it takes at least 5 mins to clear the significant amount of water accumulated on the floor. I am curious to know if the bathroom has a watertight membrane under the floor to avoid leaking below. Should the guest really be doing this - just wondering and to the lack of authorisations required to perform this type of work. Seems to be done by an amateur. There is a bad un-identifiable smell in the room, most likely caused by the regular floods in the bathroom and it is impossible to sleep with the windows open due to noise from the streets. On top of that, the room is so small that is it impossible to move around without hitting the bed, the cupboard or a chair. The wire for the bedside lamps are stitched together with electrical tapes causing a potential fire hazard Again done by an amateur. In summary, here is my evaluation of the hotel: Positive: Good location within walking distance to major sites and plenty of restaurants Negative: Un-reliable shuttle service Flooding bathroom floor Poor smell in room Dangerous electrical wiring which is a fire hazard Noise from streets and adjoining rooms

這間機場酒店讓我們本來非常完美的土耳其之行最終在不愉快中結束，其實酒店本身無論是地理位置還是客房條件都還是不錯的，衹是一位莫名其妙非常不專業的前台工作人員讓我們感到很納悶，我們是11號晚上8點多到的酒店，當時前台衹有一位女士在幫幾個當地的客人辦理入住手續，我們排了挺久的隊，後來衹見一位中年男子懶洋洋的進到前台電腦前，也不工作，衹是站在那裡聽我們前面的幾位客人聊天，還是其中的一位客人讓我們去他那裡辦理手續，我們到他面前之後，他連一句hello 的問候語都沒有，衹冷冷的説“passport ”，登記完後，我明明站在他的左前方，他卻把護照放去右前方，然後衹説房間4樓，你需要轉電梯上去，其他的比如幾點退房，早餐廳位置和時間……等等一句沒有，再然後我們七彎八拐去到房間，鑰匙居然開不了房門，再次拖着箱子下來時，我實在是忍無可忍，直接把鑰匙扔在他面前，我就是要讓他品嚐一下被人不禮貌對待的感受！！！再後來他讓我們跟着站在一邊的一個行李員一起上去，説保證可以打開房門，我們都不是**，這是什麼操作大家應該都明白了吧$我們真搞不懂，酒店的前台是酒店的形象擔當，怎麼會有如此不專業的人員存在！好在這衹是個別現象，第二天早上我們退房時遇到的前台工作人員都是朝氣蓬勃的帥哥美女，親切的笑容讓人心情愉悦！