A centrally located hotel, stylish, exceptionally clean and such friendly staff, I really felt at home here and even though I stayed only 4 days, I am so sad to leave as the staff who helped me - Menifer, Kerem and Efe Emre made me feel like a member of the family. I travel as part of my job and I have a lot of experience with hotels around the world, so take my advice and stop swiping and looking at different hotels - choose Dekalb!
I stayed 2 nights at this hotel for a business trip along with my wife. I found the hotel very neat and clean, located not more than 5 minutes to Taqsim Sq. Staff were so polite and friendly, trying to resolve our issues all the the time. The hotel will be much better if the offer the breakfast in future; but, they are very good when comparing the other hotel prices.
Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself
訪訪客Hayrettin and Serdar at the hotel's restaurant gave us incredible service and hospitality immediately upon our arrival and during our first meal in the city. What a wonderful first impression of the hotel and Istanbul. The food, wine & dessert were super delicious!
訪訪客Our stay was really pleasant and nice. The location of the hotel is great! Really close to all of the monuments, the city centre and good restaurants. You have everything you need on the same street. The staff is always friendly! At the reception Selim was really welcoming and helpful and also the guys at the breakfast service Mehmet and Yalain :) ( I hope I wrote the names right) The cleaning service also really good! At general a lovely stay for our first time in Istanbul.
訪訪客我經常旅行,最近又在一次更大的旅行中花了很多錢,而且我正在計劃聖誕節的一件事,所以我不想在旅店超支。我寧願花額外的錢出去,我確實這樣做了!這家酒店非常便宜。位置明智,您在Nianta(一個高檔和非旅遊街區)。在倫敦考慮諾丁山或切爾西。很棒的酒吧、別緻的餐廳和高端購物。您仍然非常接近遊客景點和步行到塔克西姆廣場二十分鐘。酒店沒有路標。很小。看起來像公寓樓。房間很小,但乾淨舒適。Wifi很快。熱水,淋浴不錯。房間內有冰箱、茶水和咖啡設施。早餐包括在內,但我並不打擾(反正看起來基本)。我更喜歡嘗試不同的地方。位置明智,步行五分鐘即可到達地鐵(走正確的出口,通向Ramada Plaza By)到酒吧、餐廳和購物不到十分鐘。非常安全的區域。地鐵是奧斯曼貝,從潘加勒特出口出來。這根本不是豪華酒店。乾淨舒適。我在外面呆了一整天。睡得非常香,淋浴,然後第二天再起來出去。如果你打算在酒店多住些,想要豪華,那就不要住在這裏。對我來說,這是關於位置和清潔度的。伊斯坦布爾是一個很棒的城市,相信我,你將會出去探索或享受夜生活!正如一些評論所暗示的,業主似乎不太友好,但說實話,他們並不友好。只是他們的天性。如果你尋找便宜和愉快的東西,我會推薦這家酒店。使用你省下的錢享受一些美味的食物和像我一樣的待遇!我還會再呆在這裏嗎?也許不會,但沒什麼問題。