提供 Spa 服務的伊斯坦堡酒店

客房一如既往很舒服，衞浴系統很贊。酒店風景也很美，尤其在早餐廳，最裡麪的那個角落，能看到海峽，真是賞心悦目的早飯時光。如果非要説缺點，那就是進入伊斯坦堡的裏思卡爾頓酒店居然要嚴格的安檢，人和包都要安檢的那種，這個讓我大吃一驚！！後來才知道，原來很多外交官住這裏……所以……你懂的。酒店送的各種巧克力，見圖。洗護用品帶走每瓶45歐，在酒店內隨便用。走廊裏有很多伊斯坦堡的舊地圖，孩子自己對着研究了好久，很有興趣。

服務等級高，房間漂亮。 早餐非常原創，包含許多當地特色菜。 30分鐘的私人土耳其浴室自由活動時間非常值得，也證明了選擇這家酒店絕對物有所值。 此外，飯店地理位置優越；搭乘電車或步行即可輕鬆抵達蘇丹哈馬特，您還可以探索加拉塔區。 飯店員工的接待態度和英語能力參差不齊，但總體來說，他們都很樂於助人。

不知道貴酒店是歧視欺負中國人還是平等的欺負每一個外國人？？敬告所有要預訂這家酒店的遊客！請務必閲讀以下內容！因為我在社交平台上已經刷到不少於五個人和我有一樣的經歷！ 我在攜程訂好了豪華房3晚，也就是下圖中的房間，當晚入住居然給我們安排到了4樓再往上的閣樓房，電梯到達四樓後還需要再上一個狹窄的小旋轉樓梯，並且閣樓房面積很小，巨大的斜着的屋頂使它看起來更加窄小閉塞，窗户也是超小一個（氣得我都忘記拍照了）。 我下去找前台，一説前台就回應第二天幫我換房間，證明他們心知肚明給了我們不好的房間，可是我付了豪華房的價格，卻住了一晚上更差的房間，這公平嗎？合理嗎？ 我們提早很久就預訂了酒店，我不接受無房安排的理由，其次，在給我們安排更差房間時並沒有給任何解釋或者説明，也就是如果我們不去找他，我們就要吃這個悶虧？ 同時，在互聯網上我刷到了很多跟我有一樣經歷的帖子。真離奇，從來衹遇到酒店升級房間，第一次遇到降級的！定這個酒店就是為了住得舒服舒心，卻白白給我們添了很多麻煩，更重要的心情不好！如果我定的是最便宜的房間，我能夠接受這種安排，可是我付了豪華房的價格卻遭受這種不合理的安排，不能接受！ 敬告各位遊客，如果你訂了豪華房或者以上房型，那記得嚴肅的告訴前台，不要給你閣樓房。

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

房間裡大部分插座都壞了。洗滌劑分配器（每個場合只有一個）也幾乎不好用。 有些燈具也壞了。其他一切都還好。

Выбрали отель, чтобы переночевать ночь между рейсами. Крышка унитаза была сломана. Чистота на 3 бала из 5. Вместо одеяла вафельное полотенце большое))) мне было нормально, мужу не комфортно. За свои деньги неплохой вариант. На рецепции приветливый и отзывчивый персонал. Напротив отеля неплохая закусочная с турецкой шаурмой или как она у них называется

酒店很漂亮,很乾淨。工作人員非常友好,在辦理入住時樂於助人。 我不喜歡這家酒店: - 我們的房間從來沒有打掃過,我們會整天出去,回來找昨晚的晚餐的菜。 - 酒店裏到處都是貓,到處都是,大堂,餐廳,游泳池,就像貓救援或RSPCA - 沒有工作人員說英語,甚至基本英語 - 餐廳工作人員更糟糕,由於溝通中斷,客房服務訂單有時是錯誤的。一直有客房服務,因爲整個地方都有貓。 - 位置是殺手 - 它離任何景點,購物或土耳其體驗都非常遠 我會推薦美學 - 它看起來很漂亮,入口和大堂令人驚歎,減去貓,游泳池區很好,房間乾淨寬敞。對於度假和探索土耳其,不要去那裏

這座高樓位於伊斯坦布爾新區,距離地鐵5分鐘。 這裏有咖啡館和商店。 你似乎住在酒店,而不是住在公寓裏。 裏面全是新鮮乾淨的, 像酒店一樣, 好客和客氣的員工. 他們對我說了個好評. 如果房間裏沒有東西, 他們就只用了10分鐘. 有一家餐館, 有美味的食物和美味的啤酒. 如果我們停下來, 我們很可能在G塔裏找到一個房間. 而且, 一個晚上, 一個人性化的6000克的價格, 在角落房間裏, 有着巨大的窗戶.

整體來說真的很舒服的住。我們去到幾小點兒都很滿意。WLAN沒有運行,一天我們沒有新手套,但不然一切都很棒。早餐很不錯。游泳池和沙也包括了。游泳池需要爲100里拉的,不然一切都是太棒了!

對面的夜店，太吵了，音樂聲至少三點結束 其他都還好 房間很大，設施齊全