提供 Spa 服務的伊斯坦堡酒店

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

飯店員工友善熱情。房間還可以，雖然有點小，但很安靜。飯店位置對我們來說有點不太方便。因為我們帶著一歲的寶寶，而且我媽媽膝蓋不好，每天從飯店走到舊城區的主要景點真的非常吃力。而且不知怎麼的，連計程車都打不到飯店，說是有些路段封閉了。我可憐的媽媽只能走很遠的路才能回到旅館。我們一家人原本以為住在舊城區​​會比較方便，去各個景點也比較方便，但說實話，這並不是個好決定。那區域的飯店價格非常貴，而且性價比不高。真是讓人又愛又恨。不過，如果你沒有小孩或老人，那這裡可能很適合你。從酒店頂樓可以欣賞到美麗的景色。早餐也很不錯。

客房一如既往很舒服，衞浴系統很贊。酒店風景也很美，尤其在早餐廳，最裡麪的那個角落，能看到海峽，真是賞心悦目的早飯時光。如果非要説缺點，那就是進入伊斯坦堡的裏思卡爾頓酒店居然要嚴格的安檢，人和包都要安檢的那種，這個讓我大吃一驚！！後來才知道，原來很多外交官住這裏……所以……你懂的。酒店送的各種巧克力，見圖。洗護用品帶走每瓶45歐，在酒店內隨便用。走廊裏有很多伊斯坦堡的舊地圖，孩子自己對着研究了好久，很有興趣。

伊斯坦堡老城區夯中夯酒店！ 設施：很新很現代化的酒店，房間雖小設施一應俱全，還有小露台風景很好。門口常駐貓貓npc 衞生：房間很乾凈，床品也很不錯 服務：前台人員非常熱情，打車停在路口的地鐵站那邊就會有人出來幫忙拉行李，Yigi THAN小哥帶我們入住，介紹房間設施，走的時候還把我們送上車，全程無小費。 酒店旁邊是省長辦公室，全是武裝保鏢，安全性沒得説！附近商業豐富，到各大景點和海邊也是步行可達，一出門就有兩家非常好吃的cafe，早餐直接解決了。

如果您在埃森尤爾特有事要辦，這裡是個不錯的住宿選擇。飯店離埃森尤爾特大學很近。泳池很漂亮，但即使在熱浪來襲時，水溫也冰冷刺骨。很多人因為水太冷而離開了泳池。泳池餐廳耍了個典型的“坑”，在我們沒點餐的情況下就往我們的訂單裡加了薯條，以此來增加銷售額——我沒想到酒店裡會這樣。房客可以免費使用的開放式土耳其浴室氣味難聞。不過，VIP房間很不錯，我們還享受了一次很棒的按摩。早餐不錯，雖然讓我驚訝的是，蛋捲和新鮮果汁居然要4歐元一份（這在飯店的自助早餐裡還是第一次見）。房間裡的沙發/椅子污漬很重，但房間整體來說非常寬敞舒適。床單和毛巾都很乾淨。客房服務和前台的工作人員都非常友善熱情。健身房也不錯，讓我驚喜的是，裡面居然有普拉提器材。

非常滿意，酒店還送了一杯酒，酒店可以看對面最美清真寺，完美的旅行！服務人員態度也很好，真得非常推薦，差點退掉其他地方的酒店再住這裏，真得特別好的地方。但如果有行李，可能有上坡路有點點難，但酒店裝修服務衞生我都很滿意，性價比很高！

房間裡大部分插座都壞了。洗滌劑分配器（每個場合只有一個）也幾乎不好用。 有些燈具也壞了。其他一切都還好。

整體來說真的很舒服的住。我們去到幾小點兒都很滿意。WLAN沒有運行,一天我們沒有新手套,但不然一切都很棒。早餐很不錯。游泳池和沙也包括了。游泳池需要爲100里拉的,不然一切都是太棒了!

酒店很漂亮,很乾淨。工作人員非常友好,在辦理入住時樂於助人。 我不喜歡這家酒店: - 我們的房間從來沒有打掃過,我們會整天出去,回來找昨晚的晚餐的菜。 - 酒店裏到處都是貓,到處都是,大堂,餐廳,游泳池,就像貓救援或RSPCA - 沒有工作人員說英語,甚至基本英語 - 餐廳工作人員更糟糕,由於溝通中斷,客房服務訂單有時是錯誤的。一直有客房服務,因爲整個地方都有貓。 - 位置是殺手 - 它離任何景點,購物或土耳其體驗都非常遠 我會推薦美學 - 它看起來很漂亮,入口和大堂令人驚歎,減去貓,游泳池區很好,房間乾淨寬敞。對於度假和探索土耳其,不要去那裏

對面的夜店，太吵了，音樂聲至少三點結束 其他都還好 房間很大，設施齊全