42 評價
吉達濱海路麗笙酒店
阿爾沙提 吉達|距離City Walk - Jeddah0.31km
Stayed here for one night. Location is good but there was a lot of construction and not direct access to the corniche...have to walk over 20 minutes to get to the corniche area. I expected to at least be able to get to the corniche side quickly but that wasnt the case. The nice thing about the hotel is it seems that the furniture and finishes are new so its cleaner than other hotels ive stayed in on the trip and you could feel the newness of everything. The breakfast was also nice. The only con was that i booked for 2 adults and 2 kids and was told at checking that we will be provided extra beds. When it was time to sleep the room's sofa was not a sofa bed and when i asked for extra beds for the kids to sleep the housekeeping wanted to charge us. They made me wait 45 minutes in the middle of the night until 12.30am to provide the beds after much explaining about my booking and entitlement as i booked for 2 adults and 2kids - if i had booked for only 2 adults, i would totally understand having to pay for the children's extra beds but I had paid a pricey one night stay and did they expect my kids to sleep on the floor...after much discussions, they finally provided the bed but i was very tired and my kids had to stay up way past their bed time to wait for the arrangement. The staff should be more trained to be proactive and empowered to take these decision quickly to avoid disappointment of the guests. The next day the duty manager came to know of my issue and came and acknowledged it personally which was highly appreciated. I thank him for paying attention to his guests and hope this issue doesnt occur with others again. 
滿意
104 評價