卡通巴Eagle Hawk Lookout附近酒店

This old world charm hotel is authentic in many ways. From the beautiful stained glass windows, the three fireplace common rooms and the mix and match furniture scattered throughout the hotel. Staff are friendly, location is equidistant between Katoomba station and Echo Point which is very convenient as a base for lots of options. Our twin room was no exception of an old world charm hotel. Effectively two rooms with a bathroom off the room furtherest from the door. This makes sense if one of you is more susceptible to night time bathroom visits. Stay comes with complimentary breakfast, so wise up to travel booking sites that tries to sell you breakfast. Visited in a peak travel period during FIFA world cup so prices were higher. The cute hotel bar is only open to 6pm - unfortunately didn't use it but would have if it was open till 7pm. Guest parking was full but plenty of available street parking.

酒店附近啥都有，超市，餐廳，服裝店，賣旅行用品的，比較方便，離地鐵站也近，如果自己沒有車，首選這裏，不然去吃個飯都要走斷腿。

Stayed in the two bedroom unit. Kitchen has all the basics. Good beds and two bathrooms. Walls dirty but otherwise very clean unit. You can hear some noice from the street but it didn’t bother us. The unit has one window to look out and one that has coloured glass so you can’t see through and this makes the unit dark. We didn’t care because we just needed a place to sleep and enjoyed the sceneries all day out hiking. Very friendly and attentive staff.

On arrival the place appeared rundown but not terribly bad. We arrived late and settled into a shared 4 bed dorm. We got lucky and it was just us to start. After an hour of sleep on a bed of rocks, a guest (who was called an annoyance by staff to me) was placed in our room. The gentleman was drunk and noisy upon arrival, up and down with all the lights on and off at least once an hour. This would have been fine except I was informed by an unapologetic and rude staff member the next day (hours after checking out) that there was a spare room he could have been placed in. Being in a shared dorm you expect other travellers, we ourselves had just driven for 15 hours from queensland. The first thing we were hoping to do upon arrival was shower, alas there was no towels to be found anywhere in the premises. And not for a lack of searching either as I searched both that night and the next morning before we left. The room was provided with a tiny electric space heater, which combined with a broken window and high ceilings, did nothing to keep any heat as we froze in our beds all night to the sound of our roommates jet plane snoring. The next morning we promptly checked ourselves out by 10am. Whilst we waited to see if any staff would show (in case you're wondering, they didnt), we shopped around online for a new hotel. Having found a new hotel who could get us in (and with a working shower) by 11am we sent a text to the property asking them to contact us. I prebooked 2 beds for 10 nights, of which we stayed for 1. None of which has been refunded, or acknowledged, after multiple attempts to contact the hostel I was told to take it up with booking.com from the rudest staff member I had yet to speak to. After following all the steps on booking.com I was ignored by the property for 10 days. In this time I have called and sent multiple messages to the property. I would not recommend my worst enemy stay with the conditions we were greeted with. I am yet to receive any communication from the hostel regarding my stay.

房間挺大的，還有個小沙發。冰箱裏還有兩瓶奶喝兩瓶水。説實話，這次住了這麼多價位差不多的酒店，這家是唯一一家有水的，感動哭。整個房子都是復古風格，公共區域還有壁爐、沙發。不過前台辦理入住是到下午五點，再晚就沒人了。我看攜程顯示00:00前，所以是晚上八點多過去的，結果木有人，後來電話溝通的，鑰匙是給我們留在了鑰匙盒裡，自助取鑰匙去房間，還算順利～總體很滿意

酒店為處於古蹟內，裝飾非常古典。員工態度十分友善，晚上有現場鋼琴演奏。早餐質素高多選擇。酒店可以看到藍山日出，非常推薦！唯一要注意是酒店沒有升降機！

This was a decent enough place but nothing special - perhaps with their claim of being #1 ranked on TripAdvisor in the area my expectations were too high. Our room was fairly small and pretty basic but clean - website photos are pretty accurate- and the beds and bedding were fine. Quite a few scuffs on our bedroom door and the curtain was only hanging on by 3 hooks though. The staff were very nice and helpful and they offered a nice selection of dvds to play in the room which I appreciated. . However, both at the time of booking (and still when we were there) their website implied that breakfast is available - pictures of the dining room, pictures of a buffet breakfast and even some words claiming that room service breakfast is available. However, on checking we were told that this was no longer offered. I wouldn't have booked had I known this. There are no cafes within walking distance so a drive to eat is necessary, not something I like to do while on holiday. As a result I don't think the Inn currently offers great value.

在藍山那塊應該屬於還不錯的親子酒店，但設施和內部環境一般。剛進酒店check in 的時候有個酒店工作人員給人感覺態度很不好，什麼問候語都沒有，也沒有介紹酒店的設施和我們住店包含的服務餐飲等等都沒有，衹是給了一個房間號，用手指了一下方向，僅此而已。然後就結束了。説真的從未有過如此差的體驗。 然後進入房間後感覺也很一般，可能酒店不止住店還有其他親子服務，但是工作人員沒有介紹，所以我感覺不到物有所值。另外經過每個房間門口，有些房間門口還堆着客人吃剩的食物盤子，無人清理。 但之後我又去前台 諮詢了下，那幾個服務人員的態度都是值得表揚的。 體驗感覺一般，所以沒有拍太多照片。拍了一張酒店裡展示的火車照片。

不幸的是,當我們不得不在書本上等待超過一個小時的時間才能準備好房間時,我們開始走得很糟糕,然後當我們終於進去時,電視遙控器無法工作,手動打開它意味着它被卡在一個頻道上沒有音量。回到接待處,交換了沒有幫助的電池,然後我們被告知,維修人員直到星期一才會回來,所以他們無能爲力。爲了獲得更多的信貸,他們確實將我們的退房時間延長了一個小時,並在卡通巴的姐妹物業提供了早餐。該物業需要一些 TLC ,並稱他們豪華公寓有點緊張,但他們總體上處於良好狀態。進入工作室的閣樓是一個相當高的樓梯,一路上沒有手軌,台階的腳步相當小(只有我腳的一半以上),這將使它非常困難任何有流動性問題的人。房間確實有一個小廚房,但唯一要做飯的是微波爐,沒有熱盤子或煎鍋,所以帶上塑料包裝,紙巾等,以及餐具,因爲只有1刀,3叉和成堆的勺子。房間有一個不錯的燃氣日誌火爐,雖然我們需要a/con來幫助加熱房間。還有一個超級大小的2人水療中心,非常深,如果你不是特別高,你會掙扎着進出。淋浴在溫泉浴場上空,基底怪異不均勻,它很難站在那裏淋浴,以及任何地方都缺乏抓地軌。

KYAH 在網路上、到達公共場所以及在房間裡第一眼看起來都非常可愛。然而，當您入住房間仔細查看細節，並想享受放鬆並欣賞藍山的美好時光時，您會發現，這不值這個價錢。 設計漂亮又別緻，但是浴室很快就需要翻新了。儘管如此，我從來沒有見過房間裡有這麼多黴菌。這是非常危險的，尤其是當您不只住一晚並且與包括嬰兒在內的整個家人在一起時。我從來沒有見過睡覺後窗戶這麼濕，這解釋了黴菌的原因。此外，洗完澡後，整個浴室的天花板很低，有數百滴水滴。在向員工提出這些問題時，他們並沒有表現出解決問題的真正興趣。 雖然遙控器不起作用，但透過更換電池很快就解決了這個問題。早餐非常令人失望。例如。吐司是空的，據說已經沒有了。然而，當我瞥見廚房時，發現有一位廚房工作人員處理了一整包吐司，但不是小自助餐的。 BLAQ 的晚餐很美味，工作人員也很好。剩下的就是設計了，在我個人看來，「招待」非常令人失望而且太昂貴了。下次最好去別的地方。