索非亞寵物友善酒店

The hotel was nice and clean. Why the 2 stars? I did extensive research to make sure all of our hotels had independent AC in the rooms. My family and I had 2 different rooms...and both were incredibly hot. I called to reception to tell them that the thermostat wasn't working, only to be told it's only central. Our rooms were facing west, so it was hot all afternoon. Luckily they jad free rooms facing the other side. Also, a free airport shuttle is included (only reason why we stayed here). The 5am shuttle was over booked and the hotel was nice enough to have scheduled taxis for free for everyone...expect...the taxi drivers don't speak English (why would they?) So a bunch of different people of various nationalities were trying to find ”their” taxi...and none of the hotel reception staff who spoke English came out to help. I have no expectation that taxi drivers in any country speak English, but if a busines/airport hotel orders them for the overflow business people, they need to help the drivers and the hotel guests. I would not stay here again.

Senza dubbio hotel di alto livello, ubicato in centro a breve distanza da tutte le(poche) attrazioni turistiche della capitale della Bulgaria. Bagno piccino rispetto allo standard ma stanza adeguata e lussuosa. Unico grandissimo problema il check-in. Dalle 12 è stato consentito alle 13.30, con grandissimo disagio per tutti noi arrivati dall'Italia alle 11

酒店宣傳有誤導，酒店離機場近2公里路程，號稱Sofia Service Centre 不是機場本身，是一個大的服務區離機場約兩公里，有倉儲車行等等一個很大的區域。凌晨兩點機場出租車少，衹得步行兩公里到達很偏的酒店。酒店提供機場免費接送，事先要郵件聯繫好就沒有問題。

I stayed here on two separate nights on either end of a 5 day trip to Varna. I chose the BW as it is right next to the train station. It is perfect for anyone looking to stay close to the trains. The airport is only a 25 min ride away on the subway. There are dining options and grocery stores close by. One weird thing happened when i stayed though, and this was why i gave 3 stars. When i arrived, i went right to bed as i had been traveling for about 15 hours. I was awoken to a staff member entering my room to fix a light. No warning, no time to put clothes on.... just came in. I was so tired i just let do his thing, but any other person may have been very disturbed by this. I could have been in the shower, or otherwise indisposed. Anyways, other than that, the stay was good.

hat is one kind of experience that I would like to forget soon... It all started with a mess up of my booking for a business trip in Sofia. So, I ended by staying the Grand Millennium which is not usually my choice. Hotel is somewhat close to centre but still not that close to allow walks for my business meetings. Check in was fairly smooth but now after reading some of the 1 star reviews, I can confirm that the receptionist's welcome could have been better. Being first time visitor, there was no information about breakfast (though included in the rate), gym, etc. I was given a premier room. The room was nice, very spacious, high quality amenities, floor to ceiling windows with nice views over the city and all looked clean. So I happily parked myself on the sofa and started working on my emails (good wifi). After some time, I caught some movement on the floor with the corner of my eye...and the fun started....initially I thought it was a kitten, then I panicked as it resembled to a rat until finally my brain processed the image of the bulgy eyes and wings and realised I was looking at a bat who was probably as confused as I was. I called the reception immediately and yes they did send help. A brave lady whom I like to thank as she was not scared and assured me she will not kill the bat but call the environment protection association. I asked to be moved to another room preferably to a lower flower :). They moved me from 21 to 20 as hotel was fully booked. I asked for the house keeping to come and have an extra look for my peace of mind. They sent another nice lady who was trying to assure me no bat family is hidden in the curtains, under the bed, etc. But the whole thing ruined my experience and spent my night with the lights on trying to figure out if bats can hide in the fake ceiling, if they can accidentally fall on your face while you are sleeping, if they sat on a pillow do they leave any marks, or if they are indeed to be blamed for covid. I am a frequent traveller and I recently returned from Mauritius where nature and wildlife are quite dominant, so how in the world you can find a bat in an urban jungle five star hotel room ?!?!?!?!?

很晚到達時間checkin 服務人員態度很好 可以幫忙叫車 房間舒適乾淨 床很舒服 整體明亮乾淨 有陽台 早餐餐廳不錯

Το ξενοδοχείο είναι στο κέντρο της πόλης. Υπάρχει δωρεάν υπόγειο πάρκινγκ οπότε δεν ανησυχείς ξανά για το αυτοκίνητο. Το δωμάτιο ήταν μεγάλο, πολύ άνετο, ζεστό και καθαρό. Είχε όλες τις απαιτούμενες για την διαμονή μας παροχές. Το προσωπικό ευγενικό και εξυπηρετικό. Το πρωινό προσεγμένο, με μεγάλη ποικιλία, νόστιμο και με καλό καφέ επίσης! Θα το επισκεφτούμε ξανά!

I missed my flight at sofia airport so had to book a hotel for one night. So I went for a mid range hotel. It was better than mid range. Lovely helpful staff on reception, an aceptable price with thier discount....paid 68 euros for a large kingsize bed with onsuite bathroom. Comfortable bed, fresh pillows (very snazzy cushions too) and a nice relaxing corner sofa, reasonable TV and every thing was realyl clean. Complimentary coffee and tea, which is not the norm in Bulgaria, nice and quiet, was lovely and warm. Actualyl a bit too warm and I couldnt turn the heating down so I had to sleep wit hte fridge open to cool off as aircon didnt work. THis was the only negative for me. They did an airport pickup, but not a drop off and this nearly stopped me booking, as they should have told me this at the begining, however they were saved by the fact the metro was 4 stops to the airport and cost me 1.60 leva, so about 70p. I picked up food from the little shops in the metro, as I hit a holiday so the restaurants close by were closed. A very lovely stay and Id go there again. AND they had these lovely drop lights near the bed as side lights, some veyr nice touches, clean crisp sheets, soft towels and nice soaps etc and they dont ask you to leave till 12 lunch time. My photo doesnt do the room justice

Συμπαθητικό ξενοδοχείο. Η θέα στην πλατεία από το δωμάτιο μας είναι όμορφη. Το κρεβάτι είναι ανετο. Το πρωινό είναι.... κυρίως αυγά ...σε διάφορες μορφές. Δίπλα σε μετρό, σουπερμάρκετ και ανταλλακτηριο. Σε κοντινή απόσταση πάρκινγκ με φυλαξη και πληρωμή .

房間很大很寬敞，周邊很方便。離景點15分鐘車程