薩凡納機場

The hotel is in the middle of renovations and charging regular prices for substandard rooms. The carpet was not nailed down in the entrance to my room and I tripped. In the room the toilet did not flush and when I told the desk clerk she said really? I asked for another room with a working toilet and was told she only had rooms with one bed. I was traveling with a work colleague and had no intention of sleeping in a bed with her. I asked for a refund and she refused. Finally she said she would call someone to check the toilet. It did get unstopped. Very miserable experience.

Staff was friendly and the rooms were clean, however the property was undergoing signiciant renovations so nothing was done. There were older facilities in the bathroom, the air conditioner leaked into the carpet on the floor etc. I think once the renos are done the building will be nice to stay in.

What was unique about the property to me was it's location. What I least liked about it was the check-in time being so late.

Property was under renovation. Grout and caulk were dirty with mould in bath area.

My husband had a double lung transplant, eight months earlier and we always request a room away from the noise and something clean. We arrived at the hotel. There was major construction going on dust flying around everywhere and noise. We asked to be put on a room with no construction and they put us on a room where 8 o’clock in the morning they were doing construction. The room opened up the refrigerator to put my husband meds in there and an old soda from the clientele before. 2 o’clock in the morning the front staff was out in front of the hotel, laughing and giggling on the phones with their friends and just. Below our room to find out what the noise was out to the front desk and no one was answering the phone. One of the worst stay up ever. I went to use the gym and found out that it was under construction. we were never notified about any of this when we made reservations they had reciprocation. They told me I had to ask Hotel myself. This is totally unacceptable. Service is horrible.

Property under construction. Room was dated. Breakfast was just ok. Staff was nice some not very knowledgeable.

We were unaware of the renovation and pool closure when we made our reservations.

The stay was ok until the mystery charge was taken from my account that nobody could tell me about. Still wondering about the matter

I’m pretty sure there was illegal activity going on in the room next door. There was some fighting and a lot of cussing. I called the front desk and afterwards the person next door came and knocked on my door at 3am. I handled the situation but the guy was obviously on something. I’ve stayed here before without incident but it gets crowded and a bit crazy on the weekends apparently.