幻影Spa度假村

幻影Spa度假村的評論

幻影Spa度假村

District Road C27, Sossusvlei area, 賽斯瑞, 哈達普區, 納米比亞查看酒店詳情
幻影Spa度假村
幻影Spa度假村幻影Spa度假村幻影Spa度假村
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幻影Spa度假村 評論-真實住客評語

4.5/5
非常好
56則評價
真實評價
位置4.5
設施4.5
服務4.5
衛生程度4.5
篩選條件:
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所有評價(56)
正面評價(39)
附有相片或影片之評價(3)
負評(2)
匿名用戶
綠洲雙人床房
入住日期 2023年8月
夫妻/情侶
29則評價
5.0/5
傑出
發佈於 2023年9月20日
酒店蠻美的,房間裏沒有wifi,3g衹在陽台上有。 早餐比較基礎,肉和蛋都要單獨點了現做的。晚餐三道式,味道還不錯,酒單上的酒都很便宜。 到公園門口的路況一般,有搓板路段,習慣就好。
6/9
ThierryC460
入住日期 2024年8月
夫妻/情侶
4.0/5
很好
發佈於 2024年9月15日
Une bâtisse surprenante au milieu du désert. Des chambres très spacieuses (oasis), très agréablement décorée. Bien équipée. Double vasque, petit balcon, nécessaire pour le café et thé, frigo. Pas de wifi en chambre, ni de TV. Jolie piscine mais pas chauffée. Restaurant proposant un menu chaque soirs en 5 plats. Vraiment bien servi. L'après-midi, thé et café offert avec des gâteaux. En fin d'après-midi, possibilité d'assister au coucher du soleil sur les dunes autour d'un feu et en sirotant un cocktail. Franchement une belle étape que je recommande.
翻譯
來自住宿之回應: Thank you for taking the time to write such an excellent review of our lodge! We're delighted to hear that you enjoyed our location and the rooms in the oasis building. We hope to welcome you back for another memorable stay soon!
入住日期 2024年11月
家庭旅遊
5.0/5
傑出
發佈於 2024年12月30日
Dit was de mooiste lokatie tijdens onze rondrit in Namibië. We hebben genoten, kamer was heel mooi en schoon, personeel heel behulpzaam en vriendelijk, het eten was heerlijk! Een echte aanrader mocht je naar Namibië gaan. Het lijkt wel een deel uit het sprookje van 1001 nacht.
翻譯
Véronique G
入住日期 2024年10月
家庭旅遊
5.0/5
傑出
發佈於 2024年11月12日
Décor magnifique Château avec des chambres immenses, un lit à baldaquin en mètres avec une immense moustiquaire incluant les tables de nuit Un balcon avec des fenêtres en ogives. Une piscine au milieu du château Un feu entouré de fauteuils pour l’apéro et le coucher de soleil Un dîner en 5 plats, du bon vin et un service impeccable Un très beau moment
翻譯
來自住宿之回應: Thank you for your enthusiastic review and for sharing the highlights of your stay at Le Mirage! We hope to welcome you back soon for another magical stay.
Valentina B
入住日期 2024年9月
與好友旅遊
4.0/5
很好
發佈於 2024年10月21日
la struttura e la location sono veramente bellissime da sogno incredibili. in mezzo al deserto con panorami mozzafiato, alba e tramonto da sogno, veramente un luogo senza tempo e spazio in mezzo al nulla, un vero e proprio miraggio. la stanza, abbiamo prenotato una suite, era grandissima e veramente tanto bella. ho fatto un massaggio rilassante nella spa ed è stato molto valido anche questo. l'unica pecca è stato il cibo, penso che potrebbero fare molto meglio scegliendo una cucina più semplice e tradizionale e meno elaborata, inoltre non c'erano delle bottiglie d'acqua in camera a dispsozione dei clienti, ma in questo luogo e posizione era fondametale. è stata comunque una bellssima esperienza. peccato non avere la wi fi in camera in un luogo così bello.
翻譯
來自住宿之回應: Thank you for sharing your experience! We’re delighted that you found our location and views breathtaking and enjoyed your suite and spa treatment. We appreciate your feedback on the food and the lack of bottled water in the room and will consider ways to improve. Despite these points, we’re glad you had a wonderful stay and hope to welcome you back soon!
350romainp
入住日期 2024年9月
夫妻/情侶
4.0/5
很好
發佈於 2024年10月5日
Les ++ Magnifique, une oasis dans le désert avec un petit point d’eau artificiel où nous avons vu un Oryx et un chacal. Les chambres sont spacieuses et très propres. Le personnel est très aidant et très accueillant. Les repas sont bons. Pas exceptionnels mais ils font l’affaire. En revanche le vin est top, surtout le Namibian Kiss. Les - Le restaurant est un peu trop sombre, c’est joli mais pas pratique, et leur apéro au coin du feu est très sympa mais cela nous fait dîner au plus tôt à 19h et après avoir fait Sossuvlei c’est trop tard. Certains soirs il n’y a que de la viande au menu, il faut réclamer une option végétarien ou poisson. Le wifi est accessible seulement à la réception (au bar aussi en théorie mais tout le monde est dessus donc ça rame). La piscine est hyper froide. Pensez 15° je pense. Les chaises en cuir par 40° ne sont pas une bonne idée du tout.
翻譯
來自住宿之回應: Thank you for your detailed review! We’re delighted that you enjoyed the atmosphere, rooms, and the wines. We appreciate your feedback! Your comments are valuable, and we’ll certainly take them into account. We hope to welcome you back for another stay in the future, with improvements that make it even more enjoyable. Many thanks again!
block2cq
入住日期 2024年8月
與好友旅遊
4.0/5
很好
發佈於 2024年9月23日
美麗而特殊的建築風格是你意想不到的。由於採用圓形結構,可避風。小游泳池。寬敞的客房提供各種舒適設施。晚餐有 5 道菜,份量雖小,但種類繁多。酒吧供應午餐和飲料,供應充足。無線網路僅在主樓內。特別的地方,設有戶外酒吧,可欣賞日落。友好的工作人員。
原文由 Google 翻譯
來自住宿之回應: Thank you for sharing your experience with us! We’re glad you enjoyed your stay and it’s wonderful to hear that our team’s hospitality added to your stay. We hope to welcome you back for another special experience in the desert.
Ciulio76
入住日期 2024年7月
與好友旅遊
5.0/5
傑出
發佈於 2024年8月30日
A Arrivando dalla strada il 'castello' non da una grande sensazione. Sembra una piccola cattedrale in disuso nel deserto . In realta il resort è di alto livello. Cibo ottimo, servizio impeccabile e tramonti mozzafiato. Vi conisglio di cenare nella cantina (da prenotare). Ambiente privato e molto sugestivo
翻譯
來自住宿之回應: Thank you for your review! We're pleased to hear that you found the resort to be of high standard. I hope to have the opportunity to welcome you back in the near future!
Tiziana F
入住日期 2024年7月
家庭旅遊
4.0/5
很好
發佈於 2024年8月25日
L accoglienza e il servizio sono stati ottimi, camere originali, le nostre due stanze al primo piano con balcone privato vista sul deserto sono da togliere il fiato. Piscina e ☕️ station a disposizione di tutti gli ospiti. La struttura ricorda i riad di lusso di Marrakech. Abbiamo soggiornato qui solo una notte perché la struttura è davvero comoda all escursione sky safari baloon. Cena non adeguata al livello della struttura
翻譯
來自住宿之回應: Thank you for your review! We're delighted that you enjoyed the warm welcome, service, and breathtaking views from your rooms. We apologize that the dinner did not meet your expectations. We appreciate your feedback and will work to improve. We hope to welcome you back in the future!
dschne938387
入住日期 2024年6月
其他
2.0/5
發佈於 2024年7月29日
An exorbitant price for the service. The big downside is the total lack of soundproofing, especially since we were placed above the main entrance. You can hear people arriving, the doormen chatting, it's impossible to sleep in the morning when all the 4X4s go on excursions, in the evening when people leave the restaurant. In addition, we can hear people talking in neighboring rooms, taking a shower, going to the toilets, unacceptable for this range of hotel. No privacy. When I complained, I was simply told that there was nothing to be done, no commercial effort was made. For the rest, the hotel is clean, the rooms spacious and the meal very decent (except the wine by the glass which is really poor quality).
翻譯
來自住宿之回應: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the issues you experienced, particularly concerning the lack of soundproofing in your room. We understand how important a good night's rest is and regret that the noise disturbances affected your comfort. We are also sorry to hear that our team did not provide a satisfactory resolution when you raised your concerns. This is not the level of service we strive to offer, and we will be addressing this internally to ensure better responsiveness and support for our guests in the future. On a positive note, we are pleased to hear that you found our hotel clean and the rooms spacious. We value your feedback as it helps us identify areas for improvement, and we will certainly take your comments into consideration as we work to enhance our guests' experience. Thank you once again for your constructive feedback.
Gilles D
入住日期 2024年9月
夫妻/情侶
5.0/5
傑出
發佈於 2024年10月4日
Très bon accueil La chambre est immense et superbement décorée Une piscine agréable avec une belle terrasse Un espace pour admirer les très beaux couchers de soleil Un très bon restaurant avec menu en cinq plats De la wifi uniquement dans l’espace réception
翻譯
來自住宿之回應: Thank you for sharing your experience with us! We’re delighted to hear you enjoyed a warm welcome at our lodge. We hope to welcome you back for another memorable stay soon.
madjulat
入住日期 2024年6月
獨自旅遊
1.0/5
發佈於 2024年7月6日
I spent a night here at this hotel with the tour company “Ompo travel safari” and it was one of the first worst impressions. As I was entering the dining hall to eat dinner I was stared up and down and not greeted. Given I am a person of color, they didn’t think I should be treated as well as my white counter parts although we were in Africa. While seated, I was asked by Nelson who was the anger at the time “can we help you with something” as if I didn’t belong there. His approach and entire demeanor expressed being unwanted. I then told him that I was a guest and his attitude changed. At this point I was disappointed and dissatisfied with my experience there the hotel isn’t that great for the price, nor was the food. Very mediocre at best. I’ve been to over 26 countries and this is by far one of the worst experiences I’ve had at an establishment. You will find better accommodations elsewhere. And btw my name is Madjula. I made this complaint both to the travel agency and the hotel, I was told that I would receive a refund which never happened.
翻譯
來自住宿之回應: Thank you for taking the time to share your experience with us. We are very concerned to hear that you felt unwelcome during your visit. Firstly, we want to emphasize that our lodge is a popular destination for both local Namibians and international travelers, including many guests of color. We pride ourselves on providing an inclusive and welcoming environment for everyone. It's important to note that our lodge is managed by a person of color, who is dedicated to ensuring all guests feel respected and valued. He was very surprised by this review, because you met the next morning at breakfast and he even drove you to the next lodge. He told you had a great chat during the trip, but you never mentioning this bad experience to him. We take your feedback very seriously and will be conducting a thorough investigation into this incident. We will update our response once we have more information.
Ronfo
入住日期 2024年7月
與好友旅遊
4.0/5
很好
發佈於 2024年8月28日
Resort molto bello fatto in pietra con camere spaziose e con bei balconi che danno sul deserto. Le camere avrebbero bisogno di un po’ di manutenzione. Colazione buona, ristorante per pranzo e per cena con servizio gentile e con buona qualità dei piatti. Molto suggestivo l’aperitivo serale attorno al focolare
翻譯
來自住宿之回應: Thank you for your feedback! We're glad you enjoyed the resort, spacious rooms, and desert views. We appreciate your note on maintenance and will look into it. It's great to hear you enjoyed the meals and we hope to welcome you back soon!
chrismuc70
入住日期 2024年5月
夫妻/情侶
5.0/5
傑出
發佈於 2024年6月28日
Im Stil einer afrikanischen Festung steht dieses Resort mitten in der Steppe nahe Sesriem, etwa 22 km vor der Einfahrt zum Sossusvlei Park. Superschön und liebevoll angelegt, im Restaurant plätschert ein kleiner Wasserfall, im Innenhof liegt der Pool, wo es sich schön entspannen lässt. Gute Drinks und Cocktails gibt es in der Bar, ab 17 Uhr zum Sundowner dann am Lagerfeuer. Das Essen im Restaurant ist hervorragend, wenn auch die Portionen des 5-Gänge-Menüs überschaubar sind. Das Personal ist freundlich und hilfsbereit. Besonders hervorzuheben ist die liebe Rensie, die immer ein Lachen auf den Lippen hatte. Das hat sehr zu unserem Wohlgefühl beigetragen.
翻譯
來自住宿之回應: Thank you for your five-star review! We greatly value your kind words about our friendly and helpful staff. We look forward to welcoming you back for another enjoyable experience at our resort!
cecilia c
入住日期 2024年5月
家庭旅遊
5.0/5
傑出
發佈於 2024年6月10日
Un hotel veramente affascinante, sembra davvero un miraggio nel deserto. Noi avevamo una bella camera, con un terrazzino vista pozza con gli orici ad abbeverarsi. Ottima la cena e molto varia la colazione. L'hotel è uno dei più vicini all'ingresso del Sussusvlei, quindi comoda anche la posizione. Il tramondo è spettacolare, con le dune intorno che si illuminano di rosso. Molto carina la zona piscina, anche se l'acqua della piscina era gelata anche a maggio.
翻譯
來自住宿之回應: Thank you for your five-star review! It's great to hear that you enjoyed your room, as well as the llent dinner and breakfast. We look forward to welcoming you back for another memorable stay!