託凱Cockington Country Park附近酒店

Arrived to find a full car park, heart sink but eventually with help from a lovely person that was a car park around the back. Unfortunately the building was in need of painting so our heart sank again. We were travelling with our dogs and accommodation is often not up to scratch, but not in this case. The welcome was fantastic, all and I repeat every member of stuff I spoke to was kind and polite and seemed really pleased to help. The room was unbelievably clean and I’ve stayed in many Travelodge’s for convenience and they usually cheap and cheerful. Not this one it was presented at the highest standard. I spoke to the Hotel housekeeping staff a couple of times pleasant and very hard-working. I mentioned two problems with the room which were not of the hotels doing but I imagine a previous guest try to open the window too far and damaged it and it was repaired within hours. The room cards needed re activated which was a nuisance. Unlike the other Travelodge I have stayed in -the soundproofing was amazing and we couldn’t hear anybody upstairs run a shower or flush a toilet which I have heard another travel lodges. But here.It is the staff that make it so good.Alona was the only name I got but EVERYONE spoke to us, and appeared to go above and beyond

The building is old and could use a lick of paint and some new carpets. However, the room had been fully decorated, was great value, clean and tidy with a bath tub rather than just a shower. and a heated towel rack. The TV signal was really bad, but the WiFi was good, so we were able to watch TV on our devices. There was free off road parking. More options for breakfast would be nice, but if you like a simple continental it's nice. There were lots of options to local restaurants on deliveroo, so we were able to enjoy a nice meal in the lovely alcove in the room where there was a table and 2 chairs, looking out the bay window. The staff, Hissan and his team were amazing, caring and friendly, providing ice for our cooler twice and also amending our booking to a second night stay, without making us change rooms. For an inexpensive stay, you'll have a hard time finding better.

Unfortunately for us , our stay at this hotel was marred badly by the dreadfully dirty room we had ; I am sure it was a health hazard . On arrival, the room we were allocated was very small, but more to the point it was MOULDY - walls, windows etc . :( I went to reception where the lady there was so lovely, she was very apologetic and sympathetic and called the Manager , who was equally as pleasant and helpful and very considerate . She showed us another 2 rooms , one of which seemed light and more airy - we thought . Sadly, upon further inspection, which came to light when I tried to open the windows for some air as it was very hot and stuffy and as I am asthmatic, it would have been good to get some fresh air through - but oh dear, this was not to be .The window frames were thick with black and we could not open any . The bathroom was very , very grubby , the bed frame worn right through, the bedroom chair full of dust and grime - we were not sure if we could see mites on one side of the chair- it was so dirty we would not sit in ti and the whole feel of the room made you feel cringy , like you needed a real good scrub! I could not believe it, it ruined the stay . The shower slip mat was mouldy , the windows rattled every time traffic went by . The pillows were biscuit thin . The bed was the worst I have ever slept in - hard, lumpy, could feel the springs , no mattress topper . :( Goodness, I didn't htink rooms like this existed in this day and age !! Absolute health hazard x 2 !! We had tried twice!! There was so much grime in the bathroom , I cringed having to wash in there. We would never use this hotel again ever, and that is a shame as their facilities are good , evening entertainment good , Bistro gets our vote entirely as all staff in there were lovely and friendly, and the food in there was excellent and very good value for money - I highly recommend ! But when you are staying, your room, to me , forms your home for the week, and ours , despite the hotel's efforts , was dreadful. Such a huge disappointment . I am not a person who would normally have this much to say - but our stay was, as I say , runied , knowing we had to go back to this awful grime ridden room each night . I did not see any point asking again - what would be next ?? So, sorry , Derwent , but keeping just your public area's clean and negelcting rooms to the point we had, we will not return, nor, so our 3 friends who were with us , say neither will they . We even considered going and booking another hotel whilst there but that would have meant, of course, we would have paid double for a stay ? Never seen such dirt . Food in restaurant = mmm , presentation not good, sloppy looking meals , tepid temperatures. Bistro food and service = 10 / 10 - Thank you , Aztec Bistro !

絕對精彩,一如既往的工作人員都是最棒的,沒有太多的麻煩,都笑了。快樂的staa爲下一次旅行很快預訂了一個快樂的環境...正在看交易。感謝Tom..和所有在樓梯下工作的人,使住宿成爲第一星

As always we were greeted with a friendly face and smile at reception,we arrived before check in time but they always check to see if a room is available. On this occasion it wasn't but they happily took our bags in so we could go enjoy our afternoon without the worry of carrying them around. Check in was quick and simple and we were in our room within 5 mins of check in. Room was spacious clean and fresh. We were given a twin room this time which was perfect as I was traveling with a friend not partner. Bed was super comfy with great pillows. Shower was really nice ,decent water pressure and the shower gel provided was lovely too. Breakfast was a big selection of the normal cooked,everything was fresh and tasty,bacon was slightly over cooked but the rest was great. Nice selection of pastries too. Continental is also an option there. Fresh juices and hot drink available also. Overall another 5* stay in my opinion and as a regular user will be returning again in the nr future! Thankyou Hilton.

Stayed in 328. Room fantastic with great views. Everywhere clean and well maintained. Staff excellent very professional. A good breakfast. Pool just big enough and not too busy. It’s our third visit and will be back again in 2025.

讓我們從房間的好地方開始,它自己打掃了牀和被。接待員非常愉快,用餐區的人非常好。還不錯的部分,酒店本身很乾淨,但是很累,它確實需要更新,即使只是油漆,也會使它感覺更新鮮。房間本身的壞部分如上面所說的那樣乾淨,但工作人員肯定可以看到牀頭櫃的整個頂部什麼時候脫落並修復,清潔人員需要重新培訓,沒有理由有一個骯髒的淋浴,充滿了污垢和模具早餐的主要部分恐怕是冷的很少,但常常會想到。我的大蟲子真的很簡單,我知道不是所有的疾病都能滿足,但是在你的房間裏和糖尿病患者的用餐區得到一些甜點,就像這樣一個簡單的修復。而且你的飲料分配器只配滿脂肪的可樂,讓公司來解決這個問題。它只是一個電話,顯然它就像它一段時間。

I had the junior suite called PALK, the bathroom was very modern, the settee was badly marked and very soft that when one sits on it one tends to sink. The wallpaper all around the room and in many places is coming away from the wall. The lack of Concierge in a 4 star hotel, is noticeable. The young waiter wasn't happy when I ordered two coffees, even having written the order down he got it wrong, using his fingers he took two chocolate truffles out of the sugar bowl, needless to say we didn't eat them. The Restaurant Manager looked a mess, as if he'd slept in his suit again not what you expect to find in a four star hotel. I had invited 2 friends to join me for Dinner, the food was good. I personally wouldn't stay there again