A family of 5 adults stayed from Friday to Sunday (3D2N).
Pros:
1. Great service attitude from all the hotel staff, especially the facilities intern guy, lift concierge guy, and the front receptionist day shift lady.
2. Good location if you prefer to stay away from the Hatten/Jonker crowds.
3. Good room size and views (we stayed in a 3-bedroom apartment on level 36)
Cons:
1. Super slow lift (average waiting time 5 minutes).
2. Faulty door upon check-in. The facilities guy spent about an hour to handle it.
3. TV will always lose the signal. Need to go to the TB settings and do the Digital Auto Tuning. Which will take about 30 minutes.
4. Low shower water pressure (rain shower works slightly better).
5. The apartment has a washer dryer (but is unable to dry completely even with the dryer mode). No rack is available. Clothes hanger can't be removed from cabinet, so one will need to be creative.
6. The apartment has a kitchen but only provided 3 sets of plates and mugs, 5 small bowls (enough to fill a serving of rice). No cooking utensils are available. Working oven, fridge, and water kettle.
7. The hotel is unable to help if you need additional anything (utensils, cutlery, drying rack, etc..).
Overall, the stay is okay, but we won't be back. The quality of stay is not worth the price we paid.