【2025年】沃科聖奧古斯丁歷史區酒店 - IHG 旗下酒店 評價・真實住客意見評論及評分

This voco is a standard below the rest. The ammenities that are required for a voco hotel are not offered and they have a price tag. I think IHG needs to inspect and re-allign themselves with this property. This is an embarassment to the brand. I recently visited this location and the front desk associate had no clue as to what a diamond member should receive or a guest off the street. I was very disappointed as to the lack of knowledge anyone there had. I can not remember the ladies name, but she was a manager of some sort and was quite frankly the rudiest human i have ever come across. She was not interested in helping; only having to go get her child. This place is not a voco rated hotel.

The Voco Hotel in St. Augustine is a luxurious, intimate boutique property, conveniently located just across the Bridge of Lions. It’s only a 3-minute drive to Historic St. Augustine and 5 minutes from the beach, offering the perfect balance between history and relaxation. Our experience was enhanced by Caleb at the front desk, who kindly upgraded our room due to our platinum status. We were thrilled when we stepped into our room, which was clean, spacious, and lived up to the Voco brand’s high standards. Additionally, Creig, the bartender, made our evening even more special by surprising us with champagne and offering to assist with anything we needed during our stay. The pool area was also a highlight, boasting a fantastic view that added to the overall ambiance. In short, I highly recommend the Voco Hotel if you’re visiting St. Augustine.

Awful service. Needing to leave a review on TripAdvisor as not responding to my emails or even recognizing my booking confirmation that I stayed for 3 nights to write a review directly on their website. Please…. My only advice is to find somewhere else in St Augustine to stay. Overall. Failed to confirm booking and had to chase for 2weeks to be sure I had booked. Over charged me by $350 compared to friends for the same room type and dates. Lack of water in the bathrooms. Very noisy and unable to sleep. Unable to address any issues at time as no manager present during my 3 night stay. Failed to respond to email. Absolutely no reply. Unable to write review about hotel on their website as denied I even stayed. Only good point is they do have parking…. Otherwise I’m struggling.

If they call this the historic district, we wouldn't. Your over the bride south of all the activity and have to drive over the bridge. The staff was very nice. Not a nice breakfast area in our opinion, so we got in the car and drove to the historic district.

Location is just over the bridge from the old part of town, so you are a short ride to sights and attractions. Room was a good size with a king bed and good size bathroom with shower stall. Everything is in very good condition and very clean. Hotel is quiet but a little bit of road noise during the night. Free parking. Air conditioner is adjustable and quiet. Breakfast choices were made to order from a set menu. Fine if included with your room, but if you are paying, you might want to look elsewhere.