柏林Savigny Passage附近酒店

很棒的飯店！位於中心位置，步行 20 分鐘即可到達卡迪威百貨公司所在的購物區，毗鄰火車站（薩維尼廣場），靠近夏洛滕堡車站。它位於安全區域。 房間非常寬敞，配有英國超級特大號床墊，非常舒適！枕頭也很大很舒服！寬敞的客房、咖啡機以及抵達時的免費水和洋芋片。漂亮、寬敞的現代化浴室配有步入式淋浴間和免費盥洗用品。淋浴水壓很大而且水總是很熱。還有晨衣和毯子。房間非常舒適，配有智慧電視，可以連接 Netflix、Disney plus 等。都在睡覺。 早餐很美味，在一個漂亮、現代的房間裡，有很多選擇（優格、麥片、水果沙拉、麥片、炒蛋、水煮蛋、糕點和麵包）以及柳橙汁、多種果汁、水、咖啡和茶。藍莓優格非常好吃，巧克力的疼痛也很好吃！ 接待處的工作人員很友好，接待處有免費的水和糖果。健身房更像是一個活躍的房間，有跑步機、交叉訓練機和自行車機。 我肯定會再次入住這家酒店，房間如此現代、舒適、溫馨，而且位置優越！會推薦100%！

我總是在媽媽拜訪柏林時為她預訂這家酒店，它靠近不錯的商店和咖啡館，並且在不錯的地區。工作人員非常樂於助人，第二天還會打印她的登機證。她通常不預訂早餐，因此無法對此發表評論。

I was scheduled to stay at the Econtel Charlottenburg but as this hotel had been taken over, I was rebooked into the Best Western on Kurfurstendamn. Good job I called in advance as nobody was going to inform me of the change. Though, I was quite excited initially as this promised to be an upgrade from a 3 to a 4 star hotel. Plus the location was more convenient for me. However, despite the location, there were a few items of annoyance about this hotel. Firstly, this is not a 4 star hotel. The cleaning staff knocking on the door at 9am is not what you want to hear. Secondly, the room didn't have a kettle or coffee maker. Thirdly, the air-conditioning system made quite a racket. Finally, and most importantly, the front desk staff were far from helpful and definitely suffered from an attitude problem. It just seemed as if they considered themselves above their job and that guests were more of a nuisance than anything else. Other reviewers have mentioned these things as well so it's definitely not just me. The Spanish restaurant connected to this hotel is solid with excellent food and very helpful staff. Maybe I will return to Berlin someday but doubtful I will stay at this hotel.

我們真的很享受我們的住宿,肯定會回來的。首先,如果你像我們一樣,你會經過前門,以爲它不可能是酒店的門(我們不得不與外面的2位紳士確認)。然後樓梯上到隱藏的電梯,樓梯寬闊而華麗,磨損到對某些昔日輝煌的裸露記憶。電梯是搖搖晃晃的,只是爲了絕對必要而使用!大多數時候你會出去,意識到你必須回去飛行,因爲它只迎合1,3和4樓。前台很好,工作人員很好,早餐很奇怪,美妙,無窮無盡的!每人12歐元。枕頭可惡-我的意思是可惡。天花板很高,窗戶讓空氣和光線的負荷進入,因爲開放完全可以俯庭院(我們住在3樓)。很乾淨,但大部分位置對價格來說是壯觀的。火車站,地下就在拐角處,動物園步行幾分鐘就到了,非常值得一去。強烈推薦這家酒店🏨隔壁的漢堡店是下一層!!😋

Lugar súper tranquilo, tiene una buena ubicación, estación de metro cerca, muy buen servicio y relación calidad precio Lugares para desayunar o alej**** del ajetreo de la ciudad a cortas distancias El servicio ha sido bueno, no probamos el l desayunos por recomendación de otros clientes pero en si creo se meceré él calificación excelente

這家酒店有5個房型,我訂的是行政公寓,如果第二頂級房型的話。我是單人旅行,但是喜歡房間佈局和額外的空間。我入住了30/03/223晚,被分配了107房間。一打開門,我立刻覺得它與我爲行政公寓看到的圖片完全不同,它足夠大,但只是不是我預期的。廚房區被一個百葉窗鎖在上面,我覺得很奇怪。我剛剛在房間裏待了5分鐘,就出去探索了。我向接待處詢問廚房是否有人找,他們問我是否想把它解鎖,是的,這就是我預訂了那種房型的原因,冰箱隔間用來放冰塊和冷飲。我大約5個小時後回來,廚房確實沒有鎖。我正要去洗澡,找了應該在房間裏的浴袍和拖鞋,但是什麼也沒有。就是在這個時候,我確信這不是我預訂的房型。我檢查了手機,看規格說明,確定我被給了錯誤的房型。我去接待處詢問並和值班經理交談,他打印了2頁來顯示行政公寓和公寓(最高房型)之間的區別,儘管相同的圖片被用來宣傳這兩種房型,有一些不同,他說我的房間比酒店大多數房間都大。我仍然不確定,但接受了他說的話,我收集了浴袍和拖鞋,他們還沒有在房間的原因是持續的Covid限制。我仍然覺得我處於房間房型中,它很大,但很多房間被溼房間佔了,這適合輪椅用戶,這使房間成爲一個笨拙的空間,有很多死空間。結果,我的航班取消了,最後只住了2晚,所以沒有進一步追求。回家後,我檢查了網站上的房間規格,107房間不符合廣告中的規格或儘快在圖片中。兩個主要原因。1)行政公寓有沙發/沙發牀,最多可睡3人,107房間沒有沙發/沙發牀,這個房間最多只能睡2人。2)行政公寓有獨立的座位區,有桌子和椅子,您可以坐在那裏吃東西,圖片上也清楚顯示,這個不是107號房,唯一一個座位是桌子旁的一把椅子和另一把椅子,我覺得107號房是適合輪椅使用者的高級房,但是由於我是單獨旅行者,所以不需要睡覺的能力,所以被給了我。我希望沙發/沙發牀可以坐起來放鬆,這就是爲什麼我預訂了一個房間,裏面有這個。我只是寫這個評論,因爲3封電子郵件沒有回覆,一個到novum hotel 10/04/22,兩個直接到酒店12/04/22和20/04/22。我確實注意到酒店在這裏對一些評論做出迴應,所以也許你可以像我一樣給我回信

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

參觀我們的女兒時住在這裏,從字面上來說,距離U Bahn車站幾步之遙,所以不能再方便了。工作人員非常樂於助人,專業,24小時接待。您有進入房間的密碼,很棒,所以沒有鑰匙或卡片可以丟失!我們的房間一塵不染,牀上有質量很好的牀單。房間很溫暖,外面是-6 C,但我們也可以打開窗戶呼吸新鮮空氣,我們喜歡,因爲很多酒店不允許這樣做。我們沒有吃早餐,所以不能對此發表評論,但有小吃和飲料如果你需要,可以在接待處購買。當我們訪問時,一定會再次入住。

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.