斯旺西德爾塔酒店的評價

來自住宿之回應: Many thanks for your comments

來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor

來自住宿之回應: 尊敬的客人，感謝您與我們分享您最近的經驗。我非常遺憾您的住宿體驗未能達到您的期望，並且您遇到了一些令人擔憂的問題。您的回饋非常寶貴，我很感激有機會解決這些問題。首先，我對報到櫃檯的紙巾狀況表示歉意。清潔對我們來說至關重要，我將確保與我們的團隊一起審查這一點，以保持最高標準。關於您的入住體驗，我真的很抱歉您感到被忽視了。請知悉，我們以同樣的尊重和專業精神歡迎所有客人，我們絕不會以任何方式歧視。入住手續通常按照抵達順序或根據會員狀態（如適用）進行辦理，但很遺憾您的體驗未能體現出我們所追求的熱情高效的服務。我將與我們的前台團隊討論這個問題，以確保未來的流程更加順暢和更具包容性。我也了解噪音幹擾和施工工作會多麼令人沮喪。雖然我們正在改進以增強我們的設施，但我承認應該更清楚地傳達這一點。我真誠地為所造成的不便感到抱歉，並感謝您在此期間的耐心等待。至於室內設施，我們在所有客房都提供吹風機，並可應要求提供免費拖鞋。然而，我很遺憾在您入住期間沒有明確說明這一點。我們將努力改善有關可用設施的溝通，以確保為我們的客人提供更舒適的體驗。我注意到您對整體設施和標準的評論，並將與我們的領導團隊分享以供進一步審查。我們的目標是提供符合萬豪品牌期望的高品質體驗，您的回饋將幫助我們做出必要的改進。再次，對於您所遇到的失望，我深表歉意。我確實希望我們將來有機會再次歡迎您，並為您提供更好的住宿體驗。

來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor

來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor