斯旺西德爾塔酒店

斯旺西德爾塔酒店的評論

斯旺西德爾塔酒店

Maritime Quarter, SA1 3SS Castle, 英國查看酒店詳情
斯旺西德爾塔酒店
斯旺西德爾塔酒店斯旺西德爾塔酒店斯旺西德爾塔酒店
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斯旺西德爾塔酒店 評論-真實住客評語

4.4/5
很好
114則評價
真實評價
位置4.5
設施3.9
服務4.4
衛生程度4.7
篩選條件：
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所有評價(114)
正面評價(39)
附有相片或影片之評價(1)
老闆熱情(8)
乾淨衛生(6)
體驗一流(5)
訪客
灣景兩張雙人床房
入住日期 2024年6月
家庭旅遊
3則評價
4.5/5
非常好
發佈於 2024年7月19日
雖然有點老舊，但是服務確實不錯的，工作人員都很nice，酒店就在海邊，晚飯後走走、太安逸了。步行範圍內可以到達超市，商業區、用餐很方便
來自住宿之回應: Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We are pleased to hear that you had a comfortable and enjoyable experience, particularly appreciating our service, the friendliness of our staff, and our convenient seaside location.While we are glad that you enjoyed the cleanliness and the overall service, we also take note of your comments regarding the hotel's age. Please rest assured that we continuously strive to maintain and improve our facilities to provide the best possible experience for our guests.It’s wonderful to know that you found the location ideal for walks by the sea and its proximity to local amenities. We hope these aspects contributed to a memorable stay.We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit.Yours sincerely,Bruno Aguiar JesusFront-Office Supervisor
訪客
高級房間，客房，1張特大床，Swansea Marina景觀
入住日期 2024年9月
家庭旅遊
2則評價
3.0/5
發佈於 2024年11月3日
定了三個房間，住了兩晚，但三個房間沒日常打掃衞生
訪客
灣景兩張雙人床房
入住日期 2024年1月
其他
4則評價
5.0/5
傑出
發佈於 2024年2月17日
地理位置很好，拐彎就是海邊。雖然裝修偏老，但是該有的設施都有，服務也很好，下次還住這
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客
灣景兩張雙人床房
入住日期 2024年6月
家庭旅遊
4則評價
5.0/5
傑出
發佈於 2024年7月25日
前台服務很好，升級家庭房，服務很到位
來自住宿之回應: Dear Guest,Thank you for your recent stay with us and for taking the time to share such a glowing review. We are delighted to hear that you had a perfect experience and that our front desk team was able to provide you with an upgrade to a family room.It is especially rewarding to know that you found our service to be very good, as we strive to make every guest’s stay as comfortable and enjoyable as possible. Your kind words serve as great motivation for our team to continue delivering exceptional service.We sincerely hope to have the pleasure of welcoming you back to our hotel in the future. Should you have any special requests for your next stay, please feel free to contact us directly, and we will be more than happy to assist.Thank you once again for your wonderful feedback.Yours sincerely,Bruno Aguiar JesusFront-Office Supervisor
訪客
豪華房（雙人床）
入住日期 2023年9月
商務旅客
12則評價
4.0/5
很好
發佈於 2023年10月14日
環境：🉑 衞生：一般 設施：老久 服務：較好
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
fanglifangli
豪華房（雙人床）
入住日期 2024年5月
商務旅客
11則評價
5.0/5
傑出
發佈於 2024年8月11日
比較乾淨安靜
來自住宿之回應: Dear Fanglifangli,Thank you very much for taking the time to share your wonderful feedback following your stay with us in June 2024. We are thrilled to hear that you had a perfect experience and that our surroundings, amenities, cleanliness, and service met your expectations.It is always a pleasure to receive such positive comments, and we are delighted that you found our hotel to be both clean and quiet. Your satisfaction is our top priority, and your kind words motivate our team to continue delivering excellent service.We hope to have the opportunity to welcome you back to our hotel in the near future. Should you need any assistance with future bookings, please do not hesitate to reach out.Thank you once again for your kind review.Yours sincerely,Bruno Aguiar JesusFront-Office Supervisor
訪客
豪華房（雙人床）
入住日期 2024年3月
獨自旅遊
1則評價
5.0/5
傑出
發佈於 2024年5月12日
很好的服務。
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Jiangsichaodacong
入住日期 2022年3月
與好友旅遊
14則評價
4.0/5
很好
發佈於 2022年4月10日
是相對條件一般的萬豪酒店吧 在攜程搜尋第一個出現的酒店 整體感覺就是一般 酒店裝修老 花灑都是嵌入牆壁的 非常不方便
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客
灣景兩張雙人床房
入住日期 2023年10月
夫妻／情侶
1則評價
5.0/5
傑出
發佈於 2023年12月28日
很乾凈很寬敞
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Lianyoudaleo
入住日期 2022年4月
與好友旅遊
2則評價
4.7/5
優秀
發佈於 2022年6月16日
離火車站有點遠，但是離海邊真的很近，玻璃太臟了，但服務很不錯
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
林小姐2511
入住日期 2022年7月
夫妻／情侶
4則評價
4.5/5
非常好
發佈於 2022年8月23日
酒店舒適、環境理想，早餐也十分豐富和好味
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客
入住日期 2022年6月
與好友旅遊
8則評價
5.0/5
傑出
發佈於 2022年7月24日
很好很方便！
來自住宿之回應: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
匿名用戶
豪華房（雙人床）
入住日期 2024年9月
夫妻／情侶
1則評價
5.0/5
傑出
發佈於 2024年10月27日
Service is good. Hotel staffs are friendly and helpful. Breakfast has good choices. Clean hotel. Easy walk to tesco/town. However, if you’re scared of ghost / supernatural stuffs, just don’t stay on level 3.
翻譯
訪客
豪華房（雙人床）
入住日期 2024年2月
夫妻／情侶
1則評價
3.5/5
發佈於 2024年3月17日
我們不得不升級到一間加大雙人床間，因為標準雙人床不足以容納兩個人。床上用品非常不舒服，枕頭也很糟糕——當有這麼多好的選擇時，這是無法接受的。 我們住的房間相當“破舊”，床邊沒有插座可以為手機充電，這很惱人。
原文由 Google 翻譯
來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. I am sorry to hear that your experience did not meet your expectations, and I appreciate your candid comments as they are crucial in helping us improve.I regret that the standard double bed did not provide the comfort you expected, necessitating an upgrade to a king room. I am also sorry to hear that the bedding and pillows were uncomfortable. Rest assured, we are actively reviewing our bedding options to ensure we provide a more comfortable and restful sleep for our guests.Your observation about the room being 'tired' and lacking convenient plug sockets by the bed is equally concerning. We are currently in the process of evaluating our room amenities and layout to address such issues. In the meantime, we will ensure that any immediate measures that can be taken to improve these aspects are implemented.I apologize for any inconvenience you experienced and thank you for bringing these matters to our attention. We value your feedback and are committed to making the necessary improvements to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客
豪華房（雙人床）
入住日期 2024年2月
獨自旅遊
42則評價
3.7/5
發佈於 2024年3月6日
海灘上的飯店 - 接待人員很有禮貌。房間很乾淨。部分房間沒有保險箱 - 部分房間沒有小冰箱。沒有健身房沒有游泳池沒有水療中心。基本上這是 3 至 3.5 星級酒店。我不知道為什麼列為4星級飯店。早餐很好。工作人員非常友好和有禮貌。特別是那個可愛的老太太。早餐沒有沙拉。冷肉和起司角應該有更多的品種。只有一種乳酪，冷肉只有一種「火腿」。
原文由 Google 翻譯
來自住宿之回應: Dear Guest,Thank you for taking the time to provide your feedback following your recent stay at Delta Hotels by Marriott Swansea. We appreciate your detailed comments as they help us improve our services and facilities.I am pleased to hear that you found our reception staff courteous and our rooms clean. It is wonderful to know that Lynne Davies made a positive impression on you during breakfast with her friendly and polite demeanor.Regarding your concerns, I apologize for the inconvenience caused by the lack of a safe box and mini fridge in some rooms. We are currently reviewing our room amenities to ensure a more consistent and convenient experience for our guests.We understand your disappointment with the absence of a gym, swimming pool, and spa. While we strive to offer a range of amenities, we recognize the importance of these facilities to our guests and will consider this feedback in our future planning.Your comments about the breakfast variety are noted. We will look into expanding our selection of cold meats and cheeses, as well as adding a salad option, to enhance our guests' dining experience.Thank you for acknowledging the friendliness and politeness of our staff, as well as the quality of our breakfast. We are committed to continuous improvement and your feedback is invaluable in this process.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Bruno Aguiar Jesus