熱門East Perth4星級酒店

交通方便，距離中心和海岸很近 公交站就在旁邊 還有租車點 後街有泰國菜 餃子館 安靜 整體説來不錯 遺憾的就是沒有中英文的服務員 攜程定 也能順利完成 以後過去考慮 繼續這家酒店 下單方便 入住手續簡便 退房也簡便

Good way to land in Perth after a 10hr overnight flight from Beijing. The team did their best to get our room ready early at no extra charge - a godsend with kids. Rooms were spotless, quiet and the perfect temperature. Buffet breakfast meant we didn’t have to worry about food in the mornings. Good location for downtown and Swan River strolls. Free laundry was also much appreciated. Only note would be breakfast room gets very crowded after 8 so better to get in early as staff struggled to seat people and keep service moving. But again they made every effort to sit us together and get the kids fed. Big thanks to the team!

The breakfast was good and plenty of choice available and the rooms clean but extremely small for twin share with inadequate space for two suitcases, very small bedside tables and very little space to manoeuvre around the room. Would not recommend staying here ... Out of the central CBD location and very few eating places to choose from. Very disappointed!!

I am not one for complaining and have always been a very understanding customer, however, our most recent experience is something I feel needs to be rectified or at least expressed for improvement purposes. After attempting to contact Mont Clare Boutique Apartments in regards to a possible cancellation, we were told that due to booking through a third-party, we would need to directly contact them and seek cancellation refunding (a US number). After doing so, the third-party business was extremely understanding of our unforeseen personal medical situation BUT informed us it was actually Mont Clare Boutique Apartments that had the overarching decision and they would email a cancellation request on our behalf. I then followed up and rang Mont Clare again and explained the situation, to which I was told “Ok not a problem.” But upon receiving the email request, Mont Clare staff proceeded to decline our cancellation. With not being able to afford to lose out on a large chunk of money, we proceeded with our stay. Travelling 3.5 hours from the country, we made sure to arrive within the stated Reception hours of “Monday - Thursday 9.00am - 7:00pm, Friday 9.00am - 6am (Sat Morning), Saturday 9:00am to 6am Sunday Morning and Sunday and Public Holidays 9.00 am - 2.30pm” as stated on BOTH their website AND their front door. However, reception was closed and we were unable to contact the emergency number. Luckily for a helpful patron that instructed us on how to check-in, we managed to get ourselves and 18-month-old inside. When we got to our room, the air conditioner was on but doing nothing, so we proceeded to turn it to the lowest temperature and highest setting where it remained for the duration of our stay, doing nothing. We had to purchase a fan in order for our daughter to be able to sleep. Our instruction paperwork also stated that the pool was out of order and we would need to use the one across the road at the Aldernay and upon using the Gym, every piece of equipment was broken except for the treadmill (two things I booked this accommodation for and that I believe should have been refunded or rectified more professionally). The next day we discovered the television remote volume buttons weren’t working, so I rang Reception, at which point I was told “Well if the channels work its not the remote, can’t you just use the buttons on the TV instead of the remote?”. Other issues we found that we did not contact Reception about were stained and ripped carpets and couches, broken cupboards in the kitchen and bathroom, stove and oven top settings worn out so I didn’t know which setting was which when trying to use it, faulty settings on the washing machine, holes in the walls where power points are located behind the beds, a dirty sock under the bed, the horrid stench of cigarettes and ********* upon every exit of our room and springs visibly sticking out of the bed. Our major issue however was the broken clothes dryer. We booked this accommodation g

坐落在珀斯市中心，東珀斯套房酒店在East Perth佔盡地理之宜。從酒店很方便到達CLAISEBROOK站，僅有700m距離。包括Claisebrook Cove、Victoria Gardens和St Bartholomew's Church and Cemetery Heritage listed site都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。浴室配有24小時熱水、浴缸和吹風機。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Poppo Korean & Japanese Restaurant（亞洲菜）品嚐下一流的推薦美食天婦羅蝦，C Restaurant（其他西餐）和Old Faithful Bar & BBQ（酒吧/酒館）是另外兩處不錯之選。酒店提供健身室，旅客可以在這裏舒緩身心壓力。提供乾洗服務，為您的旅途省心。

[Overall] The stay was a relatively pleasant one, despite some areas for improvement. [Location] The aparthotel was quite well-situated. There is a bus-stop a stone's throw from the door, and it was within acceptable walking distance to some of the good food and attractions such as Elizabeth Quay. However, do be mindful if you are driving to the aparthotel as the entrance can be easily missed. [Services] The reception staff were relatively friendly and helpful. However, the housekeeping unit might need some improvement in terms of attentiveness. While they have cleaned the place relatively well, they missed on some others e.g. shampoo and shower soap were not topped up, and so on. [Areas for improvement] - If you drive, the car park arrangements are not actually friendly. The car park is situated about 10 minutes from the aparthotel, and slightly uphill. This has caused much inconvenience. While they do have a temporary lot at the premise for a short 5-min stop, it does pose issues when there is an existing vehicle which already took the slot. The management should consider availing the parking at its premise to hotel guests. - While it is an aparthotel, I opined that bottled water could still be provided to guests especially when we first checked-in and had to wait for water to boil and chilled before we could grab some drinks.

我家5口人在Hay的Mantra住了6晚,在底層的2bedroom-2toilet公寓裏。公寓看起來和圖片一樣,雖然廁所有點陳舊,水管確實有點吵。 總的來說,這仍然是一個很好的體驗,我的家人住得很開心。:)

Arrival went almost smoothly, rooms weren’t ready and were still being cleaned on arrival, no biggie we were informed they were under staffed that day which was understandable and we didn’t mind at all waiting but then the problems didn’t stop….lifts broke down minutes after checking in, not managements fault but the lack of building knowledge or how to get to our rooms via stairs was disappointing, only when my partner explained about the fire escape doors being exit only for the 5th time was a key finally sourced to give access to our floors and rooms (with all our valuables and keys in it!), following this we found our friends key card had stopped giving access to our shared apartment room which was quickly sorted…..or so we thought….hallways and rooms had a slight mouldy smell, lamps missing light bulbs, 2 of the 3 aircons just not turning on at all (even after following manuals provided in the back of the guest book and trying multiple different remotes!) all of which we deemed too difficult to even bother bringing up with management due to our previous interaction. After returning from the city late at night we found out or key card had now stopped working and we had no access to our apartment! After calling the after hours mobile only to find its now disconnected we called the land line provided to find the so called ‘night carer’ which turned out to be someone from a neighbouring building with also no knowledge of the apartments! After attempting to give us access to the master key from the lockbox at the front of the building (wrong code no access again surprise, surprise) frustrated and tired we gave in and ended up asking our friends to cut their night short to come back and try their card to let us in. When addressed with reception the following morning about the previous nights debacle we were treated to a blank stare and unapologetic response after fixing the card for us my partner asked the receptionist if this would possibly now cause our friends card to stop working again to which we were told it would and she’d need both cards to be brought down at the same time to be able to give them simultaneous access….*** so they knew only 1 card would have access from the beginning….Huge, Huge lack of management and training. How about instead of being defensive and finding excuses to every review you actually do something and spend a day (or week) training your staff!

位置優越,安靜,靠近公園和CBD步行。房間足夠大,足以容納2人(母親和兒子),乾淨寬敞的房間,牀/枕頭很舒服,我們退房時鮑比非常友好!有很好的咖啡館,嘗試了客房服務,雖然附近有很多吃飯的地方可以出去吃飯。我肯定會推薦,還會再來的。波林

設施：有健身房和游泳池。蒸汽房壞了沒體驗 服務：GHa會有有歡迎紅酒，酒店消費有8.5折。很好 唯一不太好的就是印度籍的值班經理沒有提供快速退房服務，態度也很冰冷 衞生：年份酒店，地毯塵比較大。其他都還好