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5星級

威斯汀皇宮酒店(馬德里)
4.4/5119 評價

威斯汀皇宮酒店(馬德里)

馬德裏市中心 馬德里|距離ChachaMoon0.64km
As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

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正在搜尋ChachaMoon附近的酒店?比較房價和評價,找到您的理想酒店。
阿託查113號城市海酒店
4/559 評價
馬德裏市中心
離阿托查火車站挺近,我們出站口步行至酒店約15分鐘,離進站口應該更近些。酒店前台有提供免費的現磨咖啡,茶包,餅乾,可以自行取用。房間朝向我們兩間房,一間拿到朝馬路,一間朝天井。缺點是房間沒有垃圾桶,沒有燒水壺。我們臨時住一晚第二天趕飛機覺得還行。
60 陽台藝術
4.5/563 評價
馬德裏市中心
We loved our stay in one of the studio apartments. I was a little concerned about traffic noise as we were on the first floor near a very busy traffic circle. But the room was really well insulated from the noise. It was great to have a washer, dryer, fridge and microwave. We also opted for the continental breakfast service which was delivered to our door at 8:30 am- Delicious and generous. The location can’t be beat- steps from Reina Sofia and close to the Prado.
莫拉酒店
4/535 評價
馬德裏市中心
Disclaimer: this review is written in CAPSLOCK. Arriving at reception around 23:00 we were surprised to hear that our reservation was cancelled. A clerk gave us some business explanation, which we could not fully comprehend from a guest's stand-point, but made a new reservation for us on the spot. However, when we tried to make a payment for the full stay by a 500-euros bill - it was refused. Clerk said that if we will not pay with smaller bills he will not check us in. When I asked him how he could do that despite we had a valid reservation, his response was, literally(!): ”What reservation? You do not have any reservation; your reservation has been cancelled an hour ago.” In other words, he threatened to throw us out. Threatening guests with a valid reservation and means to pay for the stay to throw them out in the middle of the night... If that is not being a scumbag - what is??! Anyhow, after some fairly unpleasant conversation we paid 40 euros - all the money we had except 500-euros bill and some change in coins - as a part of payment for the first night and were told that next morning the issue may be resolved by manager. Needless to say, we had a rather worrisome night. But next morning the things got worse for us. We came to reception willing to pay for the rest of our stay and kindly advised another clerk that we had some ”hiccups” checking-in last night and we have only 500-euros bill as a mean of payment, and we can't possibly exchange it anywhere. To which she responded very disdainfully and arrogantly: ”So what?” And then she ”advised” us to go to the bank to split that bill. As we already had an issue of paying by 500-euro bills in other places across Spain, we already knew that there are no options for tourists to have that bill split in that country - neither in banks, nor in shops, nor elsewhere. (When in one of the banks in Barcelona we were told to go to the Bank of Spain to have a bill split - in the local branch of the bank of Spain we were advised by security guard at the entrance door to ”make an appointment online first”. Needless to say this greatly surprised us: refusing to accept as a mean of payment a bill which is fully recognized as a mean of payment in your country: that should be unlawful - shouldn't it??!) Therefore, we kindly responded that, to the best of our experience, there's nothing we could do, and that she could possibly assist us, her clients? She arrogantly refused to help and commanded ”just go to the bank as others do!” As we already knew that this is the fake ”solution” which lazy hotel-workers suggest to their clients across Spain, we said that if they do not accept that bill and will not give us a proper change - we are not going to pay. To which a clerk threatened us to call a police. ”For what?” - I cried out loud - ”for paying you???” Nevertheless, clerk continued threatening to call a police, and as it was early morning and we did not want to ruin our touristic plans for that day, we wen
麗笙藍標酒店-馬德里普拉多
4.3/562 評價
馬德裏市中心
除了它的位置(靠近市中心,但還得步行 25 分鐘)。其餘的令人印象深刻。我去過很多次,他們保持 radisson 標準。我肯定會回來的!
阿斯圖裡亞納招待旅館
2.9/513 評價
馬德裏市中心
I don’t normally use hard words like that but this experience made me to… It’s not so much the terribly sad rooms with dirty towels and clogged shower, but rather the ‘service’ that made sure I would NEVER go back there again. There was this guy who received us, he’s tall, has grey hair and wears glasses, that was so antipathetic and rude, it blew my mind. First he never introduced himself and asked for our passports. I asked for his name and he said it was ‘Mel’. While he was filling the registration form there was this awkward silence and then he just mumbled: “Sign here, Koko” (which is my surname). No ‘please’ or ‘miss Koko’ or just my first name, no, just like in some concentration camp, the tone of voice and the gesture, it gives me shivers as I remember it. Then he let us to our room. In a couple of minutes he asked us to come to pay which I did with my debit card. Then I’ve heard him mumble to my partner: “ Next time if you book with an invalid card your booking will be cancelled”. (I used my valid prepaid cc which had no funds on it to maken booking. I knew that since the payment is done on arrival I would be able to pay with my debit card) As I overheard his threatening tone I peaked out of the room to ask what was going on. My partner stood frozen in shock from Mel’s rudeness. Then Mel goes and says to my partner: “You’ve heard what I said. You speak Spanish so now go and it to her”. This while I am also fluent in Spanish and spoke to Mel in Spanish… : / We decided not to go into discussion since we were going to spend a night there, but his attitude is just unacceptable. I would have gladly left at that point, but we have already paid and were low on money…so though luck. But I would not recommend this place to anyone. You deserve better! There were better options available, like other hostels that are new, clean and more hospitable. I dare to say that this was the rudest service I have ever experienced and it really affected me negatively. I wish you never have to go through anything like this. Not sure what made this Mel so awfully rude, but such people need to be banned from the hospitality industry. I wish I had red the reviews before going there…
馬德里麗思文華東方酒店
4.7/570 評價
Atendimento espetacular, almoço maravilhoso no jardim, spa impecável, bom café da manhã, localização perfeita e decoração linda. Quarto amplo e banheiro super confortável. Recomendo escolher um arroz no restaurante, o com pato estava delicioso.

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馬德里旅遊攻略

如果您希望在馬德里入住最好的酒店,Trip.com能夠幫到您!Trip.com誠意為您推薦熱門的馬德里酒店及酒店預訂優惠。在西班牙,馬德里是一座比較繁華熱鬧的城市。當您安排行程時,在馬德里住上3-5日是非常不錯的選擇。

每天,遊客們通過馬德里機場從世界各地來到馬德里遊玩或商務出行。馬德里的交通非常便利,除了飛機,遊客們也可以通過火車和汽車等方式來到這個城市。

在Trip.com上,馬德里有1494家酒店,包括有奢華酒店、精品酒店及廉價酒店等。當地酒店平均價格大概是1227 HKD一晚,馬德里有各種各樣的酒店,定能滿足您對不同旅行的住宿需求。馬德里有29家五星級酒店,平均每晚3692 HKD。馬德里有168家四星級酒店,平均每晚2142 HKD。馬德里有141家三星級酒店,平均每晚1362 HKD。馬德里有130家二星級酒店,平均每晚723 HKD。作為著名的旅遊城市,馬德里入駐了許多為人熟悉的連鎖酒店品牌。諾富特酒店是當地其中一個最有人氣的酒店品牌。喜歡諾富特的客人來到這裡,可以選擇該品牌旗下的酒店。作為馬德里的熱門酒店,宜必思馬德里巴拉哈斯機場酒店(Ibis Madrid Aeropuerto Barajas)是評價最高的酒店之一。當然,許多遊客也會選擇阿梅里卡大街萬豪AC酒店(AC Hotel Avenida de America by Marriott)入住。

倘若您住在馬德里市區的酒店,可以優先遊覽附近的景點,比如馬約爾廣場, 阿方索十二世, 太陽門廣場。在馬德里適合度假的景點也頗多,您可以去埃爾巴爾多王宮, Terraza de Chamartin, 皇馬訓練基地。除了之前介紹過的景點外,馬德里王宮, 東方廣場, 西班牙廣場也是比較有名的。馬德里的商業氛圍比較濃厚,如果想購物您可以去塞拉諾大街, 格蘭大道, 圣米蓋爾市場。

季節溫度平均值

•1月至3月:白天10.34°C,夜晚6.1°C

•4月至6月:白天19.2°C,夜晚13.74°C

•7月至9月:白天26.27°C,夜晚20.22°C

•10月至12月:白天12.29°C,夜晚8.54°C

當地降雨量平均值

•春季:32.67厘米

•夏季:41.33厘米

•秋季:17.67厘米

•冬季:53.67厘米

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