80 評價
神祕景觀酒店
伊亞 聖托裏尼|距離BREOS Beach1.94km
I could tell this was going to be a magical stay before I had even arrived. Staff were so helpful via email, answering my barrage of questions about local restaurants, arranging spa treatments and even a wine tasting for us. I just wanted to get our first wedding anniversary right and everyone I spoke to was amazing. We arrived at Secret View Hotel straight from another hotel and we’re therefore very early. We were offered a welcome cocktail and relaxed in the bar for an hour or so before a member of staff came over to give us all of the info on the local area. Unfortunately it was cold, grey and windy when we arrived so we decided to get a bite in the restaurant. There was no one else around but the staff were incredibly friendly and it felt like they were a little gutted for us about the weather. When our room was ready, the staff showed us up. We had been upgraded and given a room with a hot tub and the most spectacular view. We were elated! Over the course of our stay the weather got better, but with a hot tub, the wind really didn’t matter. I cannot stress enough how good the staff were throughout, every time we went out they would ask where we were going to eat and offer recommendations based on their personal experiences, the girls made my wife feel great and would always compliment her on her outfit of the day. Nothing was too much trouble and I really felt like they wanted to make our anniversary special. Our spa treatments were wonderful, the spa area is relaxing and the facilities were modern and fresh. Breakfasts were also fantastic. The selection was incredible and we woke up every morning looking forward to it. You’re situated a 15 minute walk from Oia and it’s actually quite a pleasant walk. On the day of our actual anniversary, we came back to our room to find the sweetest note from staff as well as a delicious cake made from pancakes, such a lovely touch, we were very moved by the gesture. As we had such a beautiful view and balcony area and we literally overlooked the White Rock Restaurant, I asked if we were able to order room service, but from the main restaurant menu, again, staff were more than happy to help, the 2 girls in the restaurant that evening were so lovely and brought our food to the balcony just in time for the sunset, they didn’t have to do that and was yet another example of the exceptional level of service from the staff. From beginning to end this was a perfect hotel experience. I really hope all of the staff that were part of our stay are made aware just how special we felt. It absolutely made our anniversary a dream! Thank you!
滿意
82 評價