Noticed that this place didn’t have a single 2020 review so wanted to share my experience from end of Aug. 2020 (4 night stay, couple). Summary: nice place, great location, good staff, but a lot of surprises which can leave a bitter taste. Perfect for a 2 night stay, beyond that it goes a bit downhill (cleaning). Also, avoid room 3, the other rooms are much better (better decor, newer AC, newer TV...). Location: excellent, walking distance from everything BUT please note as other reviews have flagged that the ‘hotel’ is in the third floor and there’s no lift (Photo of stairs attached, you’d go up 6 of these). Staff: friendly, they work hard to make sure you have a pleasant stay, even if when they are not actually around. They went out of their way and gave us a new room after a cleaning ‘misunderstanding’ (that’s when we moved from room 3!) Hotel: nice modern decor (unless you get room 3 which is dated) but be prepared this is really more of an Airbnb, here’s why: (1) No ones there most of the time. Staff are around 7:00-12:00 to make ‘breakfast’ and supervise cleaning, the rest of the time you’re on your own (even for check-in). (2) There are a many details / caveats which were not communicated in advance and can be a surprise when you stumble on them... - Breakfast buffet: cancelled due to COVID. You now get a tray with warmed croissants, a yogurt and a tea/coffee/chocolate (shame but I get it..) - Cleaning: only done once every 2 days, does NOT include a change of bed linen. We got back after a long, exhausting hot day in Positano and found the bed hadn’t been cleaned after 2 days... (turns out fresh linen is an EXTRA €20, no matter how long your stay). Also I have my reservations about the ‘cleaning’ thoroughness in general. - Towels: same as cleaning, only changed once every 2 days. If you want a fresh towel sooner EXTRA €20. If they forget to change your towel, you’re in trouble as there’s no one around. - Hot water: each room has a 30L boiler (photo). If you take a medium/long shower, prepare to be cold or have to wait for hot water to heat up again. Same issue if two people want to take consecutive showers. Not terrible but not ideal. - Everything is locked, so if you run out of shampoo don’t expect to get any until the next day (there’s a supermarket 5mins walk though) Advice to hotel: if you want to up your game and be a place for longer stays then cleaning is the place to start. Introduce daily cleaning (proper cleaning where my suitcase actually gets picked up and cleaned under, where the room is really tidied and made to feel fresh, and where things like the remote control are properly disinfected), fresh towels daily, fresh bed linens on request (but FREE) and be upfront with anything that isn’t included as standard. Also, would be cool to have the option of someone being there at check-in (e.g. customer picks a 1h slot) to ‘introduce’ the room, help with luggage and make this a more welcoming experience. If anyone feels t
📍 Posizione: 5 minuti a piedi dalla piazza principale e le vie d'interesse 🚗 Parcheggio: c'è qualche posto in fondo alla via ma sono veramente pochi e durante il nostro periodo di soggiorno (agosto) è stato impossibile trovarli liberi 🏠 Struttura: Pulita e ben illuminata, nonostante la mancanza di finestre, la stanza dispone di tutto il necessario. Siamo stati accolti da Jennifer che è stata molto disponibile. Punto positivo la bellissima vasca idromassaggio con luci ed effetti particolari 🥞 Colazione: internazionale classica presso la struttura 💶 Rapporto qualità prezzo: Premesso che abbiamo soggiornato tra il 13 e 14 agosto, il prezzo di 179€ è stato comunque leggermente alto considerando l'esperienza
Sono stato con mia moglie per un week end in costiera , abbiamo scelto Sorrento come base alla SUITE CARUSO nel centro storico la sigIMMA molto gentile ottimo è pulitissimo buona colazione in camera esperienza più che positiva da ritornarci
Overall, we had a really good holiday. The hotel was an excellent base in a good location. The staff were friendly but not intrusive. My daughter can have mobility issues and it wasn't an issue at all on this holiday. Everyone managed to fill up at breakfast time despite differing tastes. We stayed in an attic suite. When we arrived, the air conditioning was playing up but that was already in hand when we mentioned it. The suite was lovely and cool for the rest of the trip. The room was split into two parts which was big enough for our family, which included my 16 and 22 year old daughters. I loved the bathroom tiles. The only wish I would really have made was for there to have been a door on the double room for a little more privacy (although we didnt find it too much of an issue in the grand scheme of things).
What beautiful apartments to stay in. The rooms are light and airy,, and lovely attention to detail. The breakfast is easy to organise, you make your choice when you first arrive you can either have the same your whole trip or just inform the owners by WhatsApp. Communication is good with the owner and are willing to offer advice of how to get to places. Located about a 10 minute walk from the termini and 5 minutes from the centre. I would 100% book this accommodation again. Just perfect
63 評價