意大利威尼托大區的3星級酒店

In order to better express my feelings, I translated it from Chinese to English and then into Italian. I hope you can understand it. This hotel is very comfortable, even if I am traveling alone. The owner of the hotel is a very enthusiastic person! ! Why? First of all, I admire him very much. He is on duty at night and works hard! Secondly, this hotel has a lounge, and you can enjoy the music and beautiful scenery at night! ! Because my friend said to take me out to other places, I came back to the hotel very late that night. I was greeted by the enthusiasm and patience of the hotel owner! ! Because I was very happy that night and a little tipsy. I told the boss that I wanted to jump into the swimming pool naked, and the boss did not refuse, and also prepared a bath towel for me and asked me to pay attention to my body! He is really a very warm-hearted person!! Breakfast is also very sufficient! ! Before I checked out, the boss even gave me a bath towel with their hotel logo for me to keep as a souvenir. Thank you very much! ! I will stay in this hotel again next time! ! !(In addition, the flowers in the picture were not picked by me, I picked them up on the floor of the hotel.) Per esprimere meglio i miei sentimenti, l'ho tradotto dal cinese all'inglese e poi in italiano. Spero che tu possa capirlo. Questo hotel è molto confortevole, anche se viaggio da sola. Il proprietario dell'hotel è una persona molto entusiasta! ! Perché? Prima di tutto, lo ammiro molto. È in servizio di notte e lavora sodo! In secondo luogo, questo hotel ha una lounge e puoi goderti la musica e il bellissimo paesaggio di notte! ! Poiché il mio amico ha detto di portarmi fuori in altri posti, sono tornata in hotel molto tardi quella sera. Sono stata accolta dall'entusiasmo e dalla pazienza del proprietario dell'hotel! ! Perché ero molto felice quella sera e un po' alticcia. Ho detto al capo che volevo tuffarmi in piscina nuda, e il capo non ha rifiutato, e ha anche preparato un asciugamano da bagno per me e mi ha chiesto di prestare attenzione al mio corpo! È davvero una persona molto cordiale!! Anche la colazione è molto sufficiente! ! Prima di fare il check-out, il capo mi ha persino dato un asciugamano da bagno con il logo del loro hotel da tenere come souvenir. Grazie mille! ! La prossima volta soggiornerò di nuovo in questo hotel!!!! (Inoltre, i fiori nella foto non li ho raccolti io, ma dal pavimento dell'hotel.)

Классный кемп, на территории бассейны, магазин- работает до 21 имейте ввиду) Ресторан, хороший завтрак - за взрослого 12евро, но выгоднее чем завтракать в кафе. От остановки идти минут 20, но до острова ходит трансфер за 2.5евро за одного в одну сторону. Единственное билеты надо брать сразу, и на обратный путь не удобно, так как не всегда знаешь по времени, поэтому назад мы ездили на автобусе 6L, и 20минут пешком норм. Номера убирают только приездом, а на время пребывания нет. В целом нам понравилось, спасибо)

We’ve stayed in many hotels and apartments around the world, from tiny rooms to beautiful villas, and this was honestly our first experience like this. We arrived around 2:30 PM, right after check-in time. There is no elevator, but that’s completely understandable for an old Venetian building. We carried our luggage to the third floor, and while my wife was speaking with the host, we suddenly found out that the bathroom was shared with another room. This was a huge surprise for us because on Trip.com the booking clearly mentioned private facilities in the room and a shower. Only later did we realize that the bathroom was actually outside the room and shared between two rooms, with separate keys for the wooden bathroom door. The bathroom itself was clean and decent, but for us this completely changed the experience. We have never stayed in a place with a shared bathroom before, and finding this out only at check-in was very disappointing. Another frustrating point was the check-out policy. Check-out was at 10:00 AM, which we already knew from the booking, but honestly this was only the second time in my life I’ve seen such an early check-out time — and I’ve probably booked more than 200 hotels. I think the only earlier one I ever had was 9:30 AM. I genuinely do not understand why there needs to be a 4-hour gap between check-out and check-in for cleaning a room that does not even have a private bathroom. On top of that, the host said it was impossible to leave luggage after check-out because she had “negative experiences” before. So after an already disappointing stay, this just added another layer of inconvenience. Other downsides: * terrible pillows — sleeping felt like your head was at a 90-degree angle; * extremely poor sound insulation, you can hear literally every movement from other guests; * in the shower there was nothing except hand soap near the sink — no shampoo, no conditioner, no basic amenities. Positive points: * very good location; * the room itself was clean; * coffee was available in the room. Unfortunately, the bathroom situation completely overshadowed all the positives for us. Because of that, I would rate this place 2/5.

Tutto benissimo, stanza molto pulita e asciugamani morbidissimi. Il cuscino era troppo basso per i miei gusti ma é soggettivo

住在新島上，希爾頓歡朋酒店是一個非常明智的選擇，從機場可以直達這裏，不用轉水上巴士。從酒店到水上巴士的碼頭也非常近，去威尼斯各島遊玩非常方便，關鍵是早餐也非常不錯，房間很寬敞，來威尼斯是一個不錯的選擇。放了幾張酒店後面的景色照片，非常的漂亮，住在這裏讓我開啟了愉快的威尼斯的旅程。

We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations. You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right! We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed. The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible. A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated. Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus. All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!

我很早就到了飯店，本來不能入住，因為還沒打掃乾淨，​​但他們給我看了另一層樓的一個房間，已經打掃乾淨了。他們非常友善和靈活。 離中央車站很近，所以即使你有隨身行李，也可以步行前往。 房間很乾淨，設施還可以，但沖廁所很難搞清楚，水龍頭也很難轉動。

住宿我通過Trip.com共支付了199.13歐元,這包括提前在線支付的185.13歐元,在當地額外支付的14.00。 然而,當我們到達住宿時,我們意外地被要求額外支付66.20歐元。 Trip.com預訂過程中沒有明確披露這筆額外費用,特別是沒有明確說明我們到達時需要額外支付66.20歐元。 我最終支付了€66.20,儘管我不同意額外的費用,原因是我們已經在住宿,需要住的地方。我不想冒着被拒絕進入公寓的風險,也沒有住宿。 當時還告知了房東/物業經理,之後會和Trip.com澄清此事。 因此,我要求您調查此事,並全額退還額外的€66.20,前提是在預訂過程中沒有正確和透明地披露這筆費用。 我還要你澄清: *爲什麼預訂過程中沒有明確披露€66.20費用? * 歐元66.20的收費具體是多少? * 爲什麼此金額僅在抵達時才要求? *根據Trip.com和物業之間商定的條款,這筆額外費用是否實際上允許? 請提供書面解釋,安排退款€66.20。 我還想明確指出,我支付了額外的數額,只是因爲我已經在財產上,不想冒着沒有住宿的風險。因此,我的付款不應被解釋爲接受在我的原始預訂下適當披露或有效收費。 感謝您調查此事,期待您的回覆。 親切的問候,

我們到達了我們住過的最貴的酒店（3人，2個成人1600澳元），一樓沒有電梯到我們的房間。 我費力地把兩個行李箱搬到一樓的房間，沒有接待處那位紳士的幫助。如果我們年紀大了並且無法攜帶我們的行李箱，這將非常困難。 臥室裡的無線網路不能用，只能在公共區域使用——儘管我們被告知可以。 臥室床邊的牆上有許多被壓扁的蚊子。 蕾絲窗簾上有幾處香菸燒過的痕跡。 床單上有香煙燒過的痕跡。 電話聽筒線未連接至電話 - 我嘗試修復它，但它無法留在插座中。 保險箱壞了。 使用保險箱的說明太舊了，你無法閱讀它們。 淋浴不能正常工作，所以我不得不打電話給接待處的人來幫助我們讓它工作。 你必須離開淋浴間才能取沐浴露/洗髮精/肥皂。淋浴間沒有地方可以放置這些物品。淋浴間根本沒有空間。我把浴室的凳子搬到上面，把沐浴露放在上面，兩條腿從凳子上掉了下來。 衛生紙架無法固定衛生紙並且它不斷掉落。 浴室垃圾箱又壞又髒 早餐一直供應到上午 10 點，麵包用完了並且沒有更換，而且這是在上午 9 點之前。 我是一名旅行社，為許多客人預訂了世界各地城市的住宿，包括威尼斯 我很沮喪這家旅館的標準非常差，感覺它毀了我在義大利的美好假期的結束。 如果您能為我們下次透過 trip.com 預訂飯店提供積分，我們將不勝感激，我們正在預訂 11 月的亞洲之旅。 最親切的問候

這家旅館只留下了溫馨的回憶！我絕對會推薦它，如果有機會的話我會再次使用它！非常溫暖，家庭氛圍。您感覺就像來拜訪童年時代就未曾見過的遠房親戚一樣。房間裝飾為老式風格，但沒有一些老酒店常見的黏膩污垢。床單太棒了！非常密集，一點也不經濟實惠！一切都非常乾淨！從房間的窗戶可以看到威尼斯屋頂和聖馬可大教堂圓頂的美妙景色。一樓有一棵溫馨的聖誕樹，保持聖誕精神。工作人員禮貌又友好！這家餐廳特別有愛！不幸的是，我的女兒不想吃晚飯，我也不喜歡晚餐，但是廚房裡的香味真是讓人受不了！廚房裡熙熙攘攘，服務生四處奔波提供服務，這種情況只有在需求量很大的地方才會發生！早餐很棒！沒有自助餐。一位可愛的女士貼心地為我們佈置了一張舒適的餐桌，並可欣賞大運河的景色。令人驚嘆的體驗！感謝飯店老闆和貼心的工作人員！