西班牙阿斯圖里亞斯的5星酒店

From the moment we walked in the door, we had an amazing experience at Barceló Oviedo Cervantes. Parking was as easy as could be in a nice lot connected to the hotel. The person at reception was so personable and helpful and we even got an unexpected room upgrade. The room was spacious, well-designed and comfortable - including a huge tub with jets in the large bathroom (with a sliding door that allowed for privacy). I’m also used to paying ridiculous prices for wine at a hotel so was very pleasantly surprised when I learned at checkout that the one I had charged to my room was only about 4€. The hotel is perfectly located close to the shops, restaurants and amazing park, and reasonably quiet for being on a busy street. I would not hesitate to stay there for future visits to Oviedo.

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

We have been coming to Spain for over 27 years and during this time we have stayed in some good hotels and some where we have questioned the 5 star rating. Our tour of Northern Spain concluded with 2 nights in Palacio de Luces which is possibly the best hotel we have ever stayed in across Spain. There has clearly been huge inves**ent across all areas. Our room was immaculate and the quality of furnishings surpassed many of the 5 star hotels we have stayed in. The views from the public areas are stunning,made more impressive by the floor to ceiling glass screens. We would normally dine out but having sampled the restaurant on our first night we rebooked for a second night. The food was superb and the staff all took real pride in delivering great service. Last but not least the spa area looks like it was built yesterday. It is immaculate, peaceful and a wonderful addition for guests tired after a day exploring the local towns which are very hilly! ( comfortable shoes are a must). Thank you to all the wonderful staff. Your hotel is an absolute gem which we are delighted we stumbled upon.

我真的很喜欢这家酒店的特色，它的魅力很特别，房间也很有档次。 这一次，我对会议室中不断经过的人、客房服务台车的噪音感到失望，尤其是第二天晚上当我听到所有的声音时，我有邻居：他们的讨论、他们的身体噪音、他们的电视。这是地狱般的，我意识到我在一个扩大的房间里，通过一扇简单的门与隔壁房间（109/107）相通的通道。 其他不好的地方：酒店的wifi完全是假的，不用密码也能看到wifi网络，但从来不上网。我从来没有使用过他们的 Wi-Fi！另一方面，我的房间可以俯瞰街道，当然很安静，但没有双层玻璃，夜间经过的垃圾箱让我很开心！ 餐厅的工作正在进行中，我喜欢在酒店附属的 Mil Cent 餐厅吃午饭：漂亮的车站，精美的产品，愉快的欢迎，优质的伊比利亚火腿，迪尔玛茶。 由于噪音和失去魅力的混合住宿，最终房间必须进行装修以防止滋扰，工作人员也必须减少噪音，提供更好的无线网络和电视。还有其他质量很好的酒店，下次会去试试。

From the moment we walked in the door, we had an amazing experience at Barceló Oviedo Cervantes. Parking was as easy as could be in a nice lot connected to the hotel. The person at reception was so personable and helpful and we even got an unexpected room upgrade. The room was spacious, well-designed and comfortable - including a huge tub with jets in the large bathroom (with a sliding door that allowed for privacy). I’m also used to paying ridiculous prices for wine at a hotel so was very pleasantly surprised when I learned at checkout that the one I had charged to my room was only about 4€. The hotel is perfectly located close to the shops, restaurants and amazing park, and reasonably quiet for being on a busy street. I would not hesitate to stay there for future visits to Oviedo.

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

We have been coming to Spain for over 27 years and during this time we have stayed in some good hotels and some where we have questioned the 5 star rating. Our tour of Northern Spain concluded with 2 nights in Palacio de Luces which is possibly the best hotel we have ever stayed in across Spain. There has clearly been huge inves**ent across all areas. Our room was immaculate and the quality of furnishings surpassed many of the 5 star hotels we have stayed in. The views from the public areas are stunning,made more impressive by the floor to ceiling glass screens. We would normally dine out but having sampled the restaurant on our first night we rebooked for a second night. The food was superb and the staff all took real pride in delivering great service. Last but not least the spa area looks like it was built yesterday. It is immaculate, peaceful and a wonderful addition for guests tired after a day exploring the local towns which are very hilly! ( comfortable shoes are a must). Thank you to all the wonderful staff. Your hotel is an absolute gem which we are delighted we stumbled upon.

我真的很喜欢这家酒店的特色，它的魅力很特别，房间也很有档次。 这一次，我对会议室中不断经过的人、客房服务台车的噪音感到失望，尤其是第二天晚上当我听到所有的声音时，我有邻居：他们的讨论、他们的身体噪音、他们的电视。这是地狱般的，我意识到我在一个扩大的房间里，通过一扇简单的门与隔壁房间（109/107）相通的通道。 其他不好的地方：酒店的wifi完全是假的，不用密码也能看到wifi网络，但从来不上网。我从来没有使用过他们的 Wi-Fi！另一方面，我的房间可以俯瞰街道，当然很安静，但没有双层玻璃，夜间经过的垃圾箱让我很开心！ 餐厅的工作正在进行中，我喜欢在酒店附属的 Mil Cent 餐厅吃午饭：漂亮的车站，精美的产品，愉快的欢迎，优质的伊比利亚火腿，迪尔玛茶。 由于噪音和失去魅力的混合住宿，最终房间必须进行装修以防止滋扰，工作人员也必须减少噪音，提供更好的无线网络和电视。还有其他质量很好的酒店，下次会去试试。

From the moment we walked in the door, we had an amazing experience at Barceló Oviedo Cervantes. Parking was as easy as could be in a nice lot connected to the hotel. The person at reception was so personable and helpful and we even got an unexpected room upgrade. The room was spacious, well-designed and comfortable - including a huge tub with jets in the large bathroom (with a sliding door that allowed for privacy). I’m also used to paying ridiculous prices for wine at a hotel so was very pleasantly surprised when I learned at checkout that the one I had charged to my room was only about 4€. The hotel is perfectly located close to the shops, restaurants and amazing park, and reasonably quiet for being on a busy street. I would not hesitate to stay there for future visits to Oviedo.

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

我真的很喜欢这家酒店的特色，它的魅力很特别，房间也很有档次。 这一次，我对会议室中不断经过的人、客房服务台车的噪音感到失望，尤其是第二天晚上当我听到所有的声音时，我有邻居：他们的讨论、他们的身体噪音、他们的电视。这是地狱般的，我意识到我在一个扩大的房间里，通过一扇简单的门与隔壁房间（109/107）相通的通道。 其他不好的地方：酒店的wifi完全是假的，不用密码也能看到wifi网络，但从来不上网。我从来没有使用过他们的 Wi-Fi！另一方面，我的房间可以俯瞰街道，当然很安静，但没有双层玻璃，夜间经过的垃圾箱让我很开心！ 餐厅的工作正在进行中，我喜欢在酒店附属的 Mil Cent 餐厅吃午饭：漂亮的车站，精美的产品，愉快的欢迎，优质的伊比利亚火腿，迪尔玛茶。 由于噪音和失去魅力的混合住宿，最终房间必须进行装修以防止滋扰，工作人员也必须减少噪音，提供更好的无线网络和电视。还有其他质量很好的酒店，下次会去试试。

From the moment we walked in the door, we had an amazing experience at Barceló Oviedo Cervantes. Parking was as easy as could be in a nice lot connected to the hotel. The person at reception was so personable and helpful and we even got an unexpected room upgrade. The room was spacious, well-designed and comfortable - including a huge tub with jets in the large bathroom (with a sliding door that allowed for privacy). I’m also used to paying ridiculous prices for wine at a hotel so was very pleasantly surprised when I learned at checkout that the one I had charged to my room was only about 4€. The hotel is perfectly located close to the shops, restaurants and amazing park, and reasonably quiet for being on a busy street. I would not hesitate to stay there for future visits to Oviedo.

我真的很喜欢这家酒店的特色，它的魅力很特别，房间也很有档次。 这一次，我对会议室中不断经过的人、客房服务台车的噪音感到失望，尤其是第二天晚上当我听到所有的声音时，我有邻居：他们的讨论、他们的身体噪音、他们的电视。这是地狱般的，我意识到我在一个扩大的房间里，通过一扇简单的门与隔壁房间（109/107）相通的通道。 其他不好的地方：酒店的wifi完全是假的，不用密码也能看到wifi网络，但从来不上网。我从来没有使用过他们的 Wi-Fi！另一方面，我的房间可以俯瞰街道，当然很安静，但没有双层玻璃，夜间经过的垃圾箱让我很开心！ 餐厅的工作正在进行中，我喜欢在酒店附属的 Mil Cent 餐厅吃午饭：漂亮的车站，精美的产品，愉快的欢迎，优质的伊比利亚火腿，迪尔玛茶。 由于噪音和失去魅力的混合住宿，最终房间必须进行装修以防止滋扰，工作人员也必须减少噪音，提供更好的无线网络和电视。还有其他质量很好的酒店，下次会去试试。