菲律賓科迪勒拉行政區的4星級酒店

飯店服務專業素養高，用餐愉快只是人潮多了點 房間大而且有很多的電視頻道可以收看 房間裡面沒有冷氣而是以風扇為主 但Baguio的天氣比較涼爽這次去沒有太痛苦 整體來說蠻推薦的 性價比很好而且早餐也不錯

We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle. However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter. There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning . It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.

很棒的經驗！工作人員很棒 是什麼使它成為優秀的評級？ 1. 改善3B3房間的網路連線。經歷過斷斷續續的連接，尤其是參加線上會議時 2. Cignal 連續 2 天凌晨 2 點左右進入待機模式 3. 重新檢視提前入住和延遲退房的政策。這些是在短時間內提出要求的， A. 早上 5:30 左右到達飯店，但入住手續仍在下午 3 點進行。 B.延長線上工作會議但拒絕延遲退房。

Location is at Camp John Hay area which may walk around nearby. But the car parking not connecting with hotel and need to park in the outdoor parking lot opposite the hotel. Serve welcome drinks during check in which is appreciated Room with hairdryer and ceiling fan, but ceiling fan not strong enough. Room and toilet have some musty smelling Suggest to have USB socket ports at the bed side would be more convenient Cleanliness is so so, after using the balcony table for dinner, housekeeper only cleaned up the garbage but did not wipe the table during make up room Front desk are fine, but requested higher floor which not accommodated and was informed fully booked.

在Trip.com網站看到The Plaza Garden Hotel時，馬上被吸引住。 一家四星級飯店 位於小山丘上，位置佳、服務佳、房間非常乾淨 且舒適。工作人員不但非常親切而且服務效率佳。

整體滿意 大部分員工 態度親切 我們預訂了兩間房 一間面向樹林 有露台 很美 很舒適 一間面向內園 餐廳就在樓下 晚上很嘈 早上太陽直射很熱 建議：訂 樹林景 值得一讚： check out當天早上 遇上7級大地震 酒店馬上協助所有客人 安全到達 户外草地暫避 並且獲發水及乾糧 以及坐墊和椅子。

great location.. clean rooms, quiet and accesaible😁👍🏻😁👍🏻🥂

Enjoyed our stay so much, easy booking here at trip.com 😀

房間很大。沒有早餐供應。也沒有穿制服的保安。

舒適的法式風，就是衞生不怎麼樣

飯店服務專業素養高，用餐愉快只是人潮多了點 房間大而且有很多的電視頻道可以收看 房間裡面沒有冷氣而是以風扇為主 但Baguio的天氣比較涼爽這次去沒有太痛苦 整體來說蠻推薦的 性價比很好而且早餐也不錯

We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle. However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter. There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning . It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.

很棒的經驗！工作人員很棒 是什麼使它成為優秀的評級？ 1. 改善3B3房間的網路連線。經歷過斷斷續續的連接，尤其是參加線上會議時 2. Cignal 連續 2 天凌晨 2 點左右進入待機模式 3. 重新檢視提前入住和延遲退房的政策。這些是在短時間內提出要求的， A. 早上 5:30 左右到達飯店，但入住手續仍在下午 3 點進行。 B.延長線上工作會議但拒絕延遲退房。

Location is at Camp John Hay area which may walk around nearby. But the car parking not connecting with hotel and need to park in the outdoor parking lot opposite the hotel. Serve welcome drinks during check in which is appreciated Room with hairdryer and ceiling fan, but ceiling fan not strong enough. Room and toilet have some musty smelling Suggest to have USB socket ports at the bed side would be more convenient Cleanliness is so so, after using the balcony table for dinner, housekeeper only cleaned up the garbage but did not wipe the table during make up room Front desk are fine, but requested higher floor which not accommodated and was informed fully booked.

在Trip.com網站看到The Plaza Garden Hotel時，馬上被吸引住。 一家四星級飯店 位於小山丘上，位置佳、服務佳、房間非常乾淨 且舒適。工作人員不但非常親切而且服務效率佳。

整體滿意 大部分員工 態度親切 我們預訂了兩間房 一間面向樹林 有露台 很美 很舒適 一間面向內園 餐廳就在樓下 晚上很嘈 早上太陽直射很熱 建議：訂 樹林景 值得一讚： check out當天早上 遇上7級大地震 酒店馬上協助所有客人 安全到達 户外草地暫避 並且獲發水及乾糧 以及坐墊和椅子。

great location.. clean rooms, quiet and accesaible😁👍🏻😁👍🏻🥂

Enjoyed our stay so much, easy booking here at trip.com 😀

房間很大。沒有早餐供應。也沒有穿制服的保安。

舒適的法式風，就是衞生不怎麼樣

飯店服務專業素養高，用餐愉快只是人潮多了點 房間大而且有很多的電視頻道可以收看 房間裡面沒有冷氣而是以風扇為主 但Baguio的天氣比較涼爽這次去沒有太痛苦 整體來說蠻推薦的 性價比很好而且早餐也不錯

We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle. However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter. There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning . It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.

很棒的經驗！工作人員很棒 是什麼使它成為優秀的評級？ 1. 改善3B3房間的網路連線。經歷過斷斷續續的連接，尤其是參加線上會議時 2. Cignal 連續 2 天凌晨 2 點左右進入待機模式 3. 重新檢視提前入住和延遲退房的政策。這些是在短時間內提出要求的， A. 早上 5:30 左右到達飯店，但入住手續仍在下午 3 點進行。 B.延長線上工作會議但拒絕延遲退房。

Location is at Camp John Hay area which may walk around nearby. But the car parking not connecting with hotel and need to park in the outdoor parking lot opposite the hotel. Serve welcome drinks during check in which is appreciated Room with hairdryer and ceiling fan, but ceiling fan not strong enough. Room and toilet have some musty smelling Suggest to have USB socket ports at the bed side would be more convenient Cleanliness is so so, after using the balcony table for dinner, housekeeper only cleaned up the garbage but did not wipe the table during make up room Front desk are fine, but requested higher floor which not accommodated and was informed fully booked.

在Trip.com網站看到The Plaza Garden Hotel時，馬上被吸引住。 一家四星級飯店 位於小山丘上，位置佳、服務佳、房間非常乾淨 且舒適。工作人員不但非常親切而且服務效率佳。

整體滿意 大部分員工 態度親切 我們預訂了兩間房 一間面向樹林 有露台 很美 很舒適 一間面向內園 餐廳就在樓下 晚上很嘈 早上太陽直射很熱 建議：訂 樹林景 值得一讚： check out當天早上 遇上7級大地震 酒店馬上協助所有客人 安全到達 户外草地暫避 並且獲發水及乾糧 以及坐墊和椅子。

great location.. clean rooms, quiet and accesaible😁👍🏻😁👍🏻🥂

Enjoyed our stay so much, easy booking here at trip.com 😀

房間很大。沒有早餐供應。也沒有穿制服的保安。

舒適的法式風，就是衞生不怎麼樣