北查爾斯頓ECPI University附近酒店

我在航班起飛前幾天入住了家庭2套房。自從檢查維羅妮卡以來,我一直在確保我有一個無縫的放鬆住宿。維羅妮卡讓我的所有問題都變得有價值,並竭盡全力確保我的住宿是優秀的。這家酒店提供寬敞的客房,舒適的牀鋪,早餐,小吃店和許多休息場所。我肯定會推薦該地區的任何人入住這家酒店

我入住時不得不要求更改房間3次。第一房間聞起來像雞蛋,第二房間有一個沙發/長椅,裏面有污漬。第二次問肯德拉換房是因爲房間髒了,住那個房間感覺不舒服,第三間房,她讓我先看了一下房間才同意掃了房間發現比較乾淨所以拿了房間,剛安頓下來就把電話落在牀頭櫃旁邊,去接電話的時候看到垃圾很多,長凳下面就多了還有個塑料包裝,一定是前一位客人留下的,沒有清理乾淨。浴室的廁紙架也壞了,但我無法通過看它來辨別這一點。當我和萬豪的客戶服務代表簡交談時,有人告訴我,我不應該告訴別人房間很好,然後改變主意,抱怨。萬豪無法做到,因爲我使用第三方網站預訂了預訂,提供軍事折扣,但是無論任何人使用何種預訂方法,房間都應該很乾淨。我沒有感覺到我需要徹底調查我所在的房間是否在我抵達時得到了適當的清潔。不確定這是如何遵循萬豪國際清潔承諾的。當我在我所抱怨的房間裏寫這篇文章時,我也看到了天花板角落的網。房間令人失望,但萬豪及其同事處理這種情況的方式更加令人震驚。我們將來不會和萬豪呆在一起,並鼓勵其他人在訪問該地區時尋求更好的住宿。

工作人員很友好,樂於助人。我的房間非常安靜,大部分時間。隔壁,走廊,或附近的高速公路都沒有噪音!但...酒店位置就在波音旁邊,靠近機場。每天晚上幾次,一架飛機飛來這麼低,我確信它在停車場着陸!酒店坐落在一條繁忙的道路上,非常靠近州際公路的入口坡道。很難找到酒店,轉進去,特別是左轉。有早餐“餐廳”,但沒有其他餐食,我房間的迷你冰箱很吵,還好沒有斷斷續續,但聲音很大!衛生間的門卡住拖地,每次打開或關閉都會發出巨大的噪音。爲什麼客房部工作人員不通知並報告此類問題?最近肯定做了一些維修或翻新,在門口框架下留下大塊的灌漿或密封劑。房間的其他奇怪之處似乎是希爾頓的設計選擇和需要一些升級的結果。傢俱似乎稀疏,位置差。椅子旁邊的“閱讀燈”位於遠離其他一切的角落,有一個開關隱藏在椅子後面,很難找到,很難到達,我站起來時頭高掛燈罩。牀頭燈開關在插座板的另一邊,需要很長的觸手。浴室裏沒有毛巾架,讓毛巾乾燥,因爲它們不會每天更換。通常的水平,胸部高度空氣從非常寒冷的交流,和隨機自我調節恆溫器。

This is the worst hotel experience I have ever had and I don't write reviews. I booked a room at this hotel and got a confirmation. However, I was called two days before my departure with a notification on mv voicemail that the hotel had canceled the reservation. I checked online and found that the hotel was ”booked.” I called and was advised that they had a ”glitch” in their system and were overbooked. I had reserved this hotel several weeks in advance and have a hard time believing that I was one of the last ones to reserve a room. Hyatt should be ashamed of this and people should be fired.

我和家人在這個位置住了好幾次,總是體驗很好。兒子玩旅行,冰球,酒店對我們團隊很包容,酒吧和星巴克咖啡館都很棒。此外,客戶服務超越了,Shana非常專業,並幫助我處理了我們入住後遇到的一個小問題。

The Courtyard by Marriott in North Charleston looks very nice from the outside, and it's clear the designers/builders did a great job. With that said, it's in need of TLC. The furniture was dirty and scuffed. The walls of the room and bathroom had scratches and green markings. The paint in the ceiling of the shower was peeling. The carpet did not feel cared for. Pros: Location - Right off I-26 Cons: Location - This is located adjacent to a seedy area. Be alert in the parking lot at night. Staff - The staff were either rude or apathetic. Not a single staff member smiled or issued a greeting. Advice to management: Invest in minor renovation. The staff morale is low.

I would say avoid this place at all costs. I arrived at the hotel, I would say between 10 and 11 PM and as I entered the lobby there was a stale musty skunk smell. I had booked a king non-smoking and when I got to the desk they switch me to 2 Queens. So the laundry was on the way so I stopped there first. I spent about 45 minutes to an hour and 15 minutes doing laundry. I then went over to the room and the moment I walked in the room I could tell it was dirty, really dirty! There was two queen beds against the wall barely enough room to walk to the bathroom. They had a futon in the middle of the room which was really hard to get around so I guess the room was supposed to sleep six people. It seem more like a spring break place. The room had two TVs and neither one of them worked. The towels were white but they look like they had been used in a mechanic shop because they were black stains in all of the towels. I also noticed there were several cups Of some kind of black liquid left on top of the refrigerator. I assume from the previous guests. I didn’t even stay in the room. When I went back up front to the desk it was pretty late after midnight and I could not find anybody. I then got in my vehicle and left. I booked this through the Wyndham‘s app and I notified them of my stay and how bad it was. I told them that I wanted to request a refund. Today I noticed I received an email I believe it was from someone from that specific hotel. They gave me the gibberish about oh you only had 30 minutes to decide if you wanted to stay or not and we can’t refund your money. That would’ve been nice but I didn’t get into the room until at least an hour and a half after I checked in. Then when I did go back up to the front desk there’s no one around. To be honest the clerk told me when I checked in that there had been people living there for 2 to 3 years so I’m believing that this might be a section 8 hotel but I really don’t know. What I do know is I’ve been driving a truck for 37 years and this is absolutely the most disgusting place I’ve ever seen. For your own health and safety I would not recommend this place at all. You’d be better getting a couple of blankets and sleeping up under a bridge.

Front desk staff friendly, facility clean, breakfast average. Issue was room assignment. I booked large king suite room, Assigned room was “handicap assessable’ Did not need that, Two TV , what we expected “ could not change channels on one , could not shut A/C off and also noticed electrical outlets without covers. Changed room, and got smaller king suite only one tv. Did not have the same amenities as what I booked yet I was charged the same price, but it’s also advertised that way. This was also a handicap accessible room, but I certainly wouldn’t call that it is not a walk-in shower you have to climb in. I found the shower to be slippery. Room for two people which we were only two glasses in the room no plastic glasses in the bathroom just two glass glasses by the sink in the sitting area. The bathroom hand soap provided but no little dish or tray to put it and had to leave it on the counter. This is not what I expect from the Marriott property and I try to stay exclusively Marriott property.