柏林Bürgerpark Pankow附近酒店

首先我要說的是,我認爲這家旅舍不是在一個非常好的地區。由於火車延誤,我晚上很晚才到達,從火車站步行到旅舍感到非常不安和不安全。白天很好,但如果你想在柏林出去一點,那麼最好離城市更近一點。旅舍也不太乾淨,但公平地說,他們確實有跡象表明,他們當時的清潔工人員不足。房間很簡單,不像圖片中看到的那麼好,但還不錯,只是可能不像圖片中宣傳的那樣。我會說,但是牀很舒服,對於宿舍牀,我睡得很好,因爲每晚都很安靜。另一件事要注意的是,你必須得到兩輛有軌電車/火車才能到達城市,總共大約需要30分鐘。除了這個地區,旅舍做了這項工作,如果你在柏林尋找便宜和愉快的選擇,我會推薦。

友好的工作人員,乾淨的房間,優質的早餐和體面的價格,但我選擇了這家酒店,認爲它在潘考的U2U-Bahn線的末尾,很容易進入中心,然後再回來。不幸的是,我並沒有意識到潘科是柏林一個很大的自治市,酒店在潘科海因斯多夫S-bahn車站的外面,然後乘公共汽車或步行10分鐘--在雨中深夜並不好玩。當50輛電車從潘科烏巴恩出發時,情況應該不會太糟糕。

這不是我第一次入住柏林A&O酒店,也是大流行之前和之後就到過,這段時間服務質量穩定,不錯工作人員相當友好,及時地幫助您解決任何可能存在的問題。有時事情並不如預期的那樣工作(咖啡機,無接觸購買),但他們將保證您的住宿是順利的。早餐豐富,提供多種選擇。我只希望咖啡可以更好,但總的來說還不錯。此外,除了窗簾提供的房間,或許房間還可以有一些令人振奮的顏色。我最喜歡這個旅舍的一致性原則和事實,你會發現所有你需要一個良好的住宿,甚至組織!

客觀説是我在柏林舊住的性價比很高的一個酒店。酒店的設施環境，位置都非常好，下樓就是德國廣播電視塔。，亞歷山大廣場，步行到柏林大教堂很近，距離過大景區確實非常近，很方便。出門就有公交，地鐵，出行很方便的。

離柏林中央車站很近，早餐雖然樣式不多，但很新鮮，味道也不錯，飲料種類多，也有一些蘑菇料理，這在歐洲式早餐來說，已經算有蔬菜吧！是一家性價比很高的飯店

這家酒店有5個房型,我訂的是行政公寓,如果第二頂級房型的話。我是單人旅行,但是喜歡房間佈局和額外的空間。我入住了30/03/223晚,被分配了107房間。一打開門,我立刻覺得它與我爲行政公寓看到的圖片完全不同,它足夠大,但只是不是我預期的。廚房區被一個百葉窗鎖在上面,我覺得很奇怪。我剛剛在房間裏待了5分鐘,就出去探索了。我向接待處詢問廚房是否有人找,他們問我是否想把它解鎖,是的,這就是我預訂了那種房型的原因,冰箱隔間用來放冰塊和冷飲。我大約5個小時後回來,廚房確實沒有鎖。我正要去洗澡,找了應該在房間裏的浴袍和拖鞋,但是什麼也沒有。就是在這個時候,我確信這不是我預訂的房型。我檢查了手機,看規格說明,確定我被給了錯誤的房型。我去接待處詢問並和值班經理交談,他打印了2頁來顯示行政公寓和公寓(最高房型)之間的區別,儘管相同的圖片被用來宣傳這兩種房型,有一些不同,他說我的房間比酒店大多數房間都大。我仍然不確定,但接受了他說的話,我收集了浴袍和拖鞋,他們還沒有在房間的原因是持續的Covid限制。我仍然覺得我處於房間房型中,它很大,但很多房間被溼房間佔了,這適合輪椅用戶,這使房間成爲一個笨拙的空間,有很多死空間。結果,我的航班取消了,最後只住了2晚,所以沒有進一步追求。回家後,我檢查了網站上的房間規格,107房間不符合廣告中的規格或儘快在圖片中。兩個主要原因。1)行政公寓有沙發/沙發牀,最多可睡3人,107房間沒有沙發/沙發牀,這個房間最多只能睡2人。2)行政公寓有獨立的座位區,有桌子和椅子,您可以坐在那裏吃東西,圖片上也清楚顯示,這個不是107號房,唯一一個座位是桌子旁的一把椅子和另一把椅子,我覺得107號房是適合輪椅使用者的高級房,但是由於我是單獨旅行者,所以不需要睡覺的能力,所以被給了我。我希望沙發/沙發牀可以坐起來放鬆,這就是爲什麼我預訂了一個房間,裏面有這個。我只是寫這個評論,因爲3封電子郵件沒有回覆,一個到novum hotel 10/04/22,兩個直接到酒店12/04/22和20/04/22。我確實注意到酒店在這裏對一些評論做出迴應,所以也許你可以像我一樣給我回信

我總是在媽媽拜訪柏林時為她預訂這家酒店，它靠近不錯的商店和咖啡館，並且在不錯的地區。工作人員非常樂於助人，第二天還會打印她的登機證。她通常不預訂早餐，因此無法對此發表評論。

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.