柏林Unionpark附近酒店

酒店是屬於青年旅館那種，按照牀位收費。需要自己準備早餐，酒店附近停車免費，但是停車比較緊張，需要周邊去找。

Mal etwas anderes… familiär, nur etwas über 70 Hotelzimmer mit einem super Service! Die Zimmer sind modern und sehr geschmackvoll eingerichtet, viele haben einen eigenen Balkon! Das Frühstück ist sehr frisch und abwechslungsreich. Ein Supermarkt sowie die U-Bahn-Station „Turmstraße“ sind direkt nebenan. Gewünscht hätte ich mir einen kleinen Kühlschrank auf dem Zimmer! Gerne wieder!!!

No information in advance that the entire hotel is under construction, just a sign at the reception. No discount due to the construction work. Scaffolding around the entire hotel. It smelled of tobacco in our room so we got to change to a smaller room, didn't receive a discount for that though. First they didn't believe me at the reception, ”it can't smell of tobacco since the rooms are no-smoking”. Gaslighting much? Full-covering carpets and interior from the 70s probably, so I guess the renovation was way overdue. No air if the windows were closed, and if you had them open there was a lot of noise and they started drilling at ~8 (7?) in the morning. The staff was also really loud in the corridors. And the housekeeping woke us up although we had the ”do not disturb” hanging on the door. Breakfast was very boring and limited, the coffee tasted like it had been heated up from the day before, price was €16.50. The hotel felt unsafe due to the scaffolding right outside the window, like someone could easily break in and steal stuff. The construction workers/staff smoked DIRECTLY outside our window. Can't honestly recommend this hotel.

服務態度很好，交通便利，環境優美

我們的房間安靜又潔凈,絕不僅限於外表,他們有優質的a/c,還有我們的房間就像一片綠洲。 我喜歡這裏的游泳池和健身房。我們已經知道怎麼乘坐柏林的公車和地鐵,真的很便捷。 餐廳很貴,但很優質。 柏林是個很不一樣的城市,不要錯過了Kulturforum附近的Gemaldegalerie和Kunstgewerb博物館。

剛剛在這家酒店住了五晚,體驗很好。工作人員對週邊地區和柏林都非常瞭解。我的房間很棒,早餐也很棒。行政酒廊儲備充足,工作人員樂於助人。強烈推薦這家位於市中心的酒店,供您下次訪問。

我總是在媽媽拜訪柏林時為她預訂這家酒店，它靠近不錯的商店和咖啡館，並且在不錯的地區。工作人員非常樂於助人，第二天還會打印她的登機證。她通常不預訂早餐，因此無法對此發表評論。

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.