大吉嶺Kamla Waterfall附近酒店

Istana is one of the best hotels, I have visited. Me and my family had went on a trip to Darjeeling. There we stayed in Istana. This was one of the best trip I've had because, I got to stay in a delightful resort. Even though the extra beds and blanket provided in the room unfortunately weren't comfortable to sleep in, however the place was very peaceful and was located in a great place, the rooms were pleasant and clean, food is excellent , as well as the room services, seeing that everything was neatly arranged and managed it gave us an appealing vibe, the ambience of the place gave a homely and relaxing feeling, which made us feel much devoid of any worries. I was more than delighted to meet the staffs since they were very friendly, attentive and people who were very committed to their job. I picked up a few names of the staffs within the hotel who are Alex, Sarroj pradhan, Digendra thapa who were very generious, flexible and polite. I personally liked how the hotel not only focused on the outside but paid attention to the details. I believe that this is one of the best retreats I've been so far. I can truly vouch the service that was more than welcoming Overall i had a great experience and would surely recommend this hotel.

Anna ,Anuka both are very good and very careful and Responsible. My family thanks to both are ..and food was very good and all seaf was very humble and friendly we are very happy to stay in Hermon. Staff are very polite and courteous I recommend all tourist if u r in Darjeeling must be visit summit Hermon hotels and resort.. Specially meet Anna her service was awesome....

The staff are very accommodating and warm, and location is perfect - it's a 10 min walk from the mall but is high enough to have a stunning outlook that places on the mall don't see. We actually had some medical issues during our stay here that prolonged our trip, and the team were so understanding and flexible, helping us keep our room on level 6 as long as possible (we recommend this room, best view!). Delicious breakfasts too

早餐有小三明治，是早7:30-9:30，屋頂的景色不錯，直接可以看到雪山，服務也非常好，行李都不讓自己提，晚餐是純素的，相對而言還挺便宜的，口味也不錯，都很好～

我們住的非常好,價格很實惠。酒店位置也很棒。房間大,寬敞,衛生間。牀很大。牀單本來可以更乾淨。

大吉嶺最好的酒店之一,在美麗的山之間停留,從窗戶陽台看山/山的景色也很棒。食物也很棒。所有工作人員都非常友好和合作。酒店的旅遊套餐也很棒。

Everything is ok but hotel room doesn't clean everyday and room service is very bad. Tv is working fine but subscribe only minimum pack where no hindi channel is available.

感謝您的熱情好客和服務(女兒日餐飲團隊無縫入住/退房和漂亮的手勢)。位置非常完美,從酒店直接可以看到康陳君加峯,位置將讓您靠近購物中心路。特別感謝前台團隊(Priyesh Chettri - 安排觀光日程和在旅途中沒有麻煩的專業出租車人員; Vansita - 爲步行路線提供諮詢)和餐飲團隊(Sonam和團隊)爲了使住宿變得特別。感謝喬治廚師根據要求服務請求,這意味着很多。長話短說-會推薦給每個人,值得入住。再次謝謝。