【2025年】多爾頓温德姆拉昆塔套房酒店 評價・真實住客意見評論及評分

We paid more to stay here then our previous hotel but we're sorely disappointed. Loud drunken people in the hallway at 2:15 woke me up. The rooms were not as clean as I would expect for that price. The breakfast was not as good as the previous hotel. And overall disappointment photos the dirty shower and the ceiling.

We arrived late on July 12 (around 11 PM) and were checked in efficiently by a very pleasant front desk staff member. We were assigned room 417 and planned to sleep in the next morning. Unfortunately, I was abruptly awakened at 6:30 AM by a large carpet beetle crawling on my neck. As you can imagine, this was a deeply unpleasant way to start the day. We were able to trap the insect under a garbage can and promptly moved our luggage to the car. We reported the incident to the front desk, but the morning staff member seemed unfazed and simply asked if we wanted our bill. We requested that housekeeping be sent to remove the insect while we went to breakfast. After breakfast, my husband returned to the room, only to find that the garbage can was still covering the insect. The housekeeping had not come. At that point, we decided to leave.

When we entered the hotel, no one was at the desk. We waited two minutes, and a young lady walked out like Lurch from Monsters. She did not greet us with “Hello” or a smile. I said we were checking in, stated my name, and asked if we could stay in a higher-up room. She just nodded and gave me the key cards. Usually, at a BW, you are greeted and thanked for being a BW customer. Some hotels provide you with water and a snack. The hotel is dim and needs updates and a thorough cleaning. The attached pictures show that the doors have fingerprints, and the bathroom has rust, dirt, and peeling wallpaper. A BW you should avoid!

There was what appeared to be mold (black) on the vent in the bathroom. It is embarrassing that a major hotel chain would rent a room (425) in this condition. I showed a picture of the dirty vent to the person working at the desk. I thought there may be some kind of adjustment on my bill but there was not. Apparently Best Western in Dalton is fine with renting out rooms that are not clean.

the flooring ( carpet ) throughout the hotel stinks , it's pet friendly and smells like pets have had accidents , very musty and dirty smelling odors, tried 2 different rooms on different floors and the same result, time for hard surface flooring .