柏林Ancient Worlds - Greeks, Etruscans and Romans附近酒店

很棒的小酒店,位於黃金地段!工作人員非常友好,房間都很乾淨,看起來很漂亮。絕對推薦!

很棒的酒店!位置好。盧克酒吧經理非常友好,讓我們感到非常歡迎。喜歡這家酒店。肯定會再次入住這裏。步行即可輕鬆到達河邊,可愛的酒吧/餐廳。或從大多數主要旅遊景點約12-16歐元的Uber!

這家酒店很乾凈，最近經過了裝修，現在仍在裝修。最好的淋浴。現代。 。 。 但是服務卻相反： 我們房間裏的加熱器（洗衣機）在浴室裏都沒用，我們稱接待處為他們說沒有人來修理它。而且太冷了！ 接待員去了我們的房間，並提議給我們額外的毯子。但這不是處理情況的方法。我們在房間裏冷 感謝上帝，我丈夫是個修補匠，他對加熱器有些了解，因此他要求工具並進行修理。 第二天，馬桶沖洗！我們通知了接待處，但沒有人將其修復！ 還！我的丈夫“可以解決所有問題”，已經足夠理解並解決了沖洗問題！你在騙我嗎！一個四星級酒店，我們最終確定了適當房間的基本需求。 我們的朋友，一對也和我們一起住在同一家酒店的夫婦，加熱器也有同樣的問題，所以我丈夫為他們修理了它。 接待處知道這一切，什麼也沒做。 。

I came to this place because it was booked by a travel agent. I had to sit outside the building for 2 hours and stay on the phone with them because they didn't send me a link to pay, so I had no code to enter the building. It is simply ridiculous that I had to spend 2 hours asking for a code and sitting outside waiting. I even asked to cancel my reservation cause I wanted to go to another hotel, and they said I had to pay the room ( to which they didn't let me in!!!) Anyway. Now it seems impossible to get an invoice via their website. Highly not reccomend this place. There is no support or help whatsoever. Very very unpleasant experience, except for Dea, an employee from their call center, who spent 2 hours on the phone with me trying to find a solution to get me in the room....

I spent a superb four nights here with a family member (my sister) to explore the city of Berlin. Having stayed here before I was expecting the high standards of service, cleanliness and professionalism that I'd experienced before. I wasn't disappointed, from the friendly reception and booking in, to the standard if room, everything was as I recalled. The hotel is in remarkably short walking distance of all the major sites. A stroll down Schiffbauerdamm, on which the hotel is situated, will quickly take you to the Reichstag, Brandenburg Gate, Holocaust Memorial and much much more. Unter den Linden, Checkpoint Charlie and Alexanderplatz are all equally well within walking distance and almost as interesting is the history that you pass along the way. All staff interact with the guests with a smile and you really feel that nothing is too much trouble. Checking out was a simple, painless affair and leaving our bags safely in the hotel for a couple of hours til we were ready for departure was equally no problem. This hotel is highly recommended by this traveller and his travelling companion. The next time I'm in Berlin - you'll find me here.

酒店緊挨着希特勒的地堡，希特勒最後的時光就在這個地堡裏度過。旁邊都是各國大使館，位置沒得説。 晚上房間有點冷，可能是沒來暖氣吧^_^

這不是我第一次入住柏林A&O酒店,也是大流行之前和之後就到過,這段時間服務質量穩定,不錯工作人員相當友好,及時地幫助您解決任何可能存在的問題。有時事情並不如預期的那樣工作(咖啡機,無接觸購買),但他們將保證您的住宿是順利的。早餐豐富,提供多種選擇。我只希望咖啡可以更好,但總的來說還不錯。此外,除了窗簾提供的房間,或許房間還可以有一些令人振奮的顏色。我最喜歡這個旅舍的一致性原則和事實,你會發現所有你需要一個良好的住宿,甚至組織!

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.