柏林Pergamonmuseum - Das Panorama附近酒店

很棒的小酒店,位於黃金地段!工作人員非常友好,房間都很乾淨,看起來很漂亮。絕對推薦!

在我們探索柏林的同時，在這裡住了4晚。步行至東柏林市中心。靠近車站，步行5分鐘。 房間很小但是很緊湊。乾淨，有一些英語頻道的電視。還有德國的空中運動1和2！ 浴室是5星級。降雨淋浴和地板下供暖！ 床很舒服，但是cld可以用更好的枕頭：-/ 早餐很好，有新鮮水果，雞蛋火腿和奶酪。 強烈建議並再次使用

This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.

酒店離地鐵口走路大概5分鐘左右，旁邊有多條公交線路。可以去市政廳，教堂、馬克思恩格斯廣場都很近。即使走到勃蘭登堡門也衹有1個小時。 酒店的房間也比較大，床也大，是我在荷蘭和德國住的最好的房間，主要是大。特別是自助餐非常豐富，網上説有鵝肝，我不知道那個玻璃罐裏是否是，就拍了個照片。本來想傳錄相，可惜傳了半天也傳不進。 下次還會入住。

離柏林中央車站很近，早餐雖然樣式不多，但很新鮮，味道也不錯，飲料種類多，也有一些蘑菇料理，這在歐洲式早餐來說，已經算有蔬菜吧！是一家性價比很高的飯店

這不是我第一次入住柏林A&O酒店,也是大流行之前和之後就到過,這段時間服務質量穩定,不錯工作人員相當友好,及時地幫助您解決任何可能存在的問題。有時事情並不如預期的那樣工作(咖啡機,無接觸購買),但他們將保證您的住宿是順利的。早餐豐富,提供多種選擇。我只希望咖啡可以更好,但總的來說還不錯。此外,除了窗簾提供的房間,或許房間還可以有一些令人振奮的顏色。我最喜歡這個旅舍的一致性原則和事實,你會發現所有你需要一個良好的住宿,甚至組織!

酒店就在柏林牆東側，設施完備，服務殷勤。廚房配備了非常齊全的烹飪用具以及各式餐具。還有免費的手沖咖啡以及洗衣設施。下次來柏林還會再選擇入住的酒店！

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.